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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9353 results found

  1. Connectivity

    Hi,
    During a Final Fantasy quick draft, massive lag happened which didn't allow me to play any spells or make land drops. Time ran out until I had to pass the turn several times. I tried to quit and reconnect, but I was still stuck on 2 lands while my oponnent had 5, which means that at least 3 turns had passed without me being able to take any actions.
    As you can see in the pictures, once I was able to take game actions it took a while until they resolve.
    I have also attached a screenshot of an…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Blank match, no cards, timer activated

    iOS, after most recent (July 2025) update, match starts and instead of seeing opening hand, I see a blank tableau, two decks, avatars, but hand never loads.

    2 votes

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  3. Duplicate Protection Not Fully Reducing Final Fantasy Brawl Deck

    It's my understanding that the duplicate protection on preconstructed decks should allow that protection to extend to any art version of cards we own.

    Using just the FFVII-themed Brawl deck as an example, I notice a few cards like Professional Face-Breaker, Rootbound Crag, and Furyborn Snarl, where I have a non-Final Fantasy version of the card, yet the Brawl deck in the store seems to act like I don't have the card at all.

    This may have the effect of not fully reducing the cost of the decks, if I'm understanding Duplicate Protection correctly.

    Thank you for your time and…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  4. Stage Select/ Music Select

    Allow the players to vote on the stages before a match, or choose stages. I like some of the older set stages/music themes such as Ravnica, New Capenna, and Strixhaven, but the chances of those stages appearing are random. It doesn't effect gameplay, and probably should not complicate anything if either player has different stages/arenas.

    2 votes

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  5. select

    Allow the players to vote on the stages before a match, or choose stages. I like some of the older set stages/music themes such as Ravnica, New Capenna, and Strixhaven, but the chances of those stages appearing are random.

    2 votes

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  6. Match will not start

    Good morning,

    Android phone with the latest update.

    After the 2025.49.50.4210.1160287 update most of the menu trasitions before entering a match would take a few more fractions of a second and when I tried to enter a match the game just lagged A LOT and ended freezing before the match started regardless of the game mode.
    Closed the application a couple of times and entered the app again. Same issue.
    Rebooted phone. Same issue.
    I was able to fix this by doing "Repair game files" under "Report a bug" menu on the Settings.

    I hope I was of help.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 初期画面から暗転して動かない

    Android(Galaxy21S)でプレイしています。
    今朝アップデートしてから初期画面が真っ暗になりそこからプレイできません。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Gaius ETB didn't work correctly

    My opponent has Chocobo Racetrack. I cast Gaius and chose the mode for each player to sacrifice an enchantment. It proceeded to do nothing, and opponent kept their Chocobo Racetrack when it was supposed to be automatically sacrificed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. brawl invalid but no hilight card

    My brawl rat deck is marked invalid, but when I want to edit the deck, I see no cards highlighted. If I change the type for brawl standard, I see the cards that are invalid... Is there an error with the card checker ? I can't play my deck anymore. A deck that I have payed.

    2 votes

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  10. "A deck can have any amount of cards named" not working and it make me very sad

    It saying that my deck that has 1 of every card except for swamps and rat colonies and it saying that it invalid for brawl but like it literally isn't? It happened after the newest patch :(

    2 votes

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  11. Visual Bug (instant stuck on screen)

    An instant that an opponent played got stuck on screen for multiple rounds. It didn't go away even after other cards were played and resolved. It didn't affect gameplay in any way.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Instant Ability Not Activating

    Black Sun Twighlight's ability is not fully activating. It will deal the damage, but won't give you the option to return a card from the graveyard when you use 5+ mana for x. This has happened multiples times now.

    1 vote

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  13. Recent update broke game doesn't work

    Alchemy cards aren't working things are layering the game tries to boot itself up twice The most recent update has done nothing but make the entire arenas unplayable I don't know who you have in the dev team but this game is absolutely broken as **** **** poor Management without testing your updates rolling stuff out so fast because your money hungry this is what test servers are for start using them

    2 votes

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  14. Sideboard won’t work

    Won’t allow adds or any subs
    Says 15 cards max which is what I have
    Also can’t change in deck

    2 votes

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  15. Product Suggestion

    My decks with hare apperant, persistent partitioners, and rat colony are invalid because they have to many copies of one card where the cards say they can have any number of cards in a deck.

    I took out a card checked if it was valid and put it back in and took out a different card and did this for every card in the deck and the only thing that “fixed” it was taking out all but one of my hare apparents even tho they say I can have any number of them in the deck.

    2 votes

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  16. 2 votes

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  17. Cut Down after Damage

    When I attempt to cast Cut Down on a creature that normally could not be targeted by Cut Down but has taken combat or non combat damage to a point to be targetable by Cut down, It will not allow me to target the creature.
    I am on Android

    1 vote

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  18. Where did they get green mana?

    My opponent has Agatha's Soul Cauldron and uses it to exile a haywire mite from my graveyard. They already have a couple of creatures with +1/+1 counters on them, but their mana base is all blue and red. Somehow, they generate green mana to use activate haywire mite's ability to exile two of my enchantments. Nowhere on their board was a way to generate green mana, so how did this happen? Opponent had two Astrologian's Planispheres on board, one Vivi Ornitier, and two Stormchaser's Talents. No treasures or other cards that generate green mana.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Elenda, Saint of Dusk Hexproof from Instants ability not working

    While playing a Standard match on Arena with one of the recently added Foundations pre-con decks, I had an Elenda, Saint of Dusk card on the field. It's ability text reads 'Hexproof from Instants', yet my opponent targeted and destroyed it using a Go For the Throat intstant during my turn. I believe that the Hexproof from Instants ability must not be functioning correctly

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Imprisoned in the Moon on Kaito

    Imprisoned in the Moon played on Kaito, Bane of Nightmares appeared to remove Kaito's abilities, but on the next turn Kaito turned back into a creature.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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