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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Did not receive packs after draft event

    I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.

    1 vote

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  2. Nomad Outpost From FIC cannot be crafted

    Nomad Outpost From FIC cannot be crafted. Would like to craft FIC version (1 already own 4 others) but when I try to craft (and I have wildcards) it gives "Unable to craft" - sign.

    1 vote

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  3. Cerebral Download

    I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.

    1 vote

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  4. ban traveling chocobo

    Hey can you guys not let the opponent draw every ******* card he needs while feeding me only lands? Kind of ridiculous the cuck drew all his traveling chocobos and all I got are lands lands lands lands. Maybe you could try not rigging the game like a bunch of dirty rat casinos? Good job asswipes.

    1 vote

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  5. midweek magic

    Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.

    1 vote

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  6. Fix this 11GB download on m1 Mac - I should not be waiting an hour to play EVERY time I open the game

    It's been happening for FAR too long now for a bug this urgent. How is this not priority??? If my internet cuts while "Initializing Localization Database" or the game crashes which is VERY frequent on M1 Mac, the game downloads 11GB. This is insanely bad UX. Right now I'm sat here at 2.87GB of yet another 11GB download, its happening EVERY day for over a month now. This should have been hotfixed on day ONE!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Arena is downloading 10g everyday since new update

    hello,

    since the latest update, mtg arena checks asset files and start to download 10gb of data everyday i started my
    computer. mtg arena is on two computers here and so i want to try it on the other pc. also there it starts to download the 10gb of assets again and again. what is going on there?

    there are a bunch of people reporting the same problem:

    https://www.reddit.com/r/MagicArena/comments/1m8d2se/just_opened_arena_and_suddenly_theres_an_11_gb/

    1 vote

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  8. asdf

    Please stop the post game feedback. Holy **** it might be the most annoying thing ever after a loss lmao. Are ******* trying to tilt people? 99% of the time, no one is objective pos game. If you win of course you had fun, if not, the opposite. Good Lord, ask for feed back upon opening the client, not right after a game.

    1 vote

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  9. Gameplay - Draw should have happened

    Nexus of Fate was my only remaining card in library and I was unable to kill my opponent. As a result I cast Nexus of Fate for about 25 minutes over and over and the game should have ended in a draw. I had to concede to make time to enter this request and I would like the loss removed from my event record. I am playing on PC and there is no workaround.

    1 vote

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  10. Game stopped updating my side and falsly showed opponent timing out

    I was in an arena match, my phone hit 20% battery life and went into battery saver and closed the app. I turned that off and reopened the app and was back in the match. This happened like 7 turns earlier but I'm bringing it up on case it's a root cause.

    My opponent is declaring attackers. It shows them declaring and then activating another card and then it just sits there for awhile it shows there timer running out, them using a timeout timer and eventually when that dies it all of a sudden shows that it's there turn…

    1 vote

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  11. Collection filter bug

    When you check x4 on the collection screen, there are many cards that do not display even if you have four of them.
    It seems that cards that you had more than two versions of and a total of five or more of before the integration update will no longer be displayed.
    example
    Before update
    Possessing 3 copies of illustration A and 2 copies of illustration B of the same card, for a total of 5 copies

    After update
    You will have four copies of both Illustration A and Illustration B.

    If you check x4 on the collection screen,…

    1 vote

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  12. gameplay is broken

    This game is broken, everything is now too big too fast. It's getting lame, I play Magic for 30 years now and still play commander with my friends, but man.. even commander starts to feel busted. MTGA is boring as ****, everyone netdeck and its now just getting out of hand... cards do too much for the possible removal and possibilities to get big are always there... can't enjoy games now, the table flip in seconds and you lose or win, I don't have fun winning like that either. I press the sad face every time I see one, its…

    3 votes

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  13. Blank menu buttons still

    Still having issues with blank or missing menu buttons on Samsung Galaxy S24 Ultra even with 48th version of the interface. Please fix this.

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  14. Impossible to join arena for iOS

    Always CRASH when I try to log in!
    After the new update is impossible open mtg Arena for me!
    Please fix this bug🙏 thanx

    3 votes

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  15. Casting Dragonologist does not let me select a card

    After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.

    3 votes

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  16. Matches arent actually even happening

    So all day I haven't had any real matches either I can't play because I lag out or they lag out so I play one mana then win

    2 votes

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  17. Add a way to favorite cards in your deck so they show up first when searching zones

    Ever since pioneer got added I have been playing a lot of lotus field combo on mobile. It is fun but it is slightly annoying having to drag the slider every time I want to find a lotus field or a thespian stage off of sylvan scrying. Since those two and the channel lands would be the only lands I would ever be casting sylvan scrying for, It would be nice to be able to set it so those lands are at the top of the list each time. This is most annoying when finding approach of the second sun…

    2 votes

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  18. some cards are not in the database for my account

    some cards doesn't exist for me in the database, no matter what i do, they just doesnt show up in the card search engine.
    cards i found until now that don
    t show up for me: kuldotha rebirth, abiding grace. Even if i have wildcards, is impossible to craft them.

    1 vote

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  19. Loss without any reason

    Bei meinem letzten Draft Match habe ich aus einem Grund verloren den ich mir nicht erklären kann. Der Gegner hatte keine Karten und keine Kreaturen. Ich hatte genug Kreaturen um Anzugreifen und zu gewinnen. Also ich am Zug war kam eine blaue Wirbel animation über meinem Profilbild und ich bekam eine Niederlage. Es wurden keine zeitüberschreitungen genutzt und auch keine Giftmarken oder sondereffekte genutzt. Die Niederlage war also völlig zusammenhangslos

    1 vote

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  20. DeRanked in ranked mode

    I JUST finished a ranked match where i lost my match and i had no points on plat 3 and the game DeRanked me at plat 3 down to plat 4. i thought you werent supposed to lose your rank unless it was season reset?

    1 vote

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