MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Login Connection to server Lost
Arena Store constantly shuts down and locks and items in the store disappear and never return to the store
2 votes -
Disconnected while drafting
I was selecting my cards on Premier draft and the game disconneted me, my internet is working properly and I simply can't reconnect. Playing on PC/Steam
2 votes -
Lost Almost ALL FF Packs I Prepurchased
I bout the FF package of 45 packs, etc on June 5th. I just opened 10 packs. Then when I went to open more it froze. I then went to main screen. When I went back to packs ALL my FF packs are gone that I did NOT open. You can look in my library and see they were not opened. I then restarted game and noticed the entire client reverted back to old client removing all FF cards, the store only shows Takir sets now. I'm out the FF packs now and my client is now dated back to…
2 votes -
inbox issue with claiming reward
I'm getting a network error trying to claim a inbox reward
2 votes -
Booster pack
Can't open mythic packs from Final Fantasy set. It just boots me back to the main screen. Please either fix or refund me my packs
2 votes -
Mythic
Can't open mythic packs from Final Fantasy set. It just boots me out to the main screen. Please let me open my 20 mythic packs. If not, refund my gold.
2 votes -
Final Fantasy IX avatar(s)
Final Fantasy IX is missing from the roster of purchasable avatars of FF heroes and villains (Stiltzkin is cute, but not a main hero or villain), and this is glaring next to the otherwise plentiful cast available from other FF titles. Please add Zidane, Garnet and/or Kuja to the list.
2 votes -
Incorrect rules interaction between "Quina, Qu Gourmet" and "The Final Days"
If you play "The Final Days" while you have Quina on board, you are supposed to get an untapped 1/1 green frog token. However, the frog token is tapped, which is incorrect. The interaction is between The Final Days card having tapped tokens somehow also making the green frog tapped. Very easy to reproduce, simply play "The Final Days" while having "Quina, Qu Gourmet" on board.
Expected Result: 1/1 green frog token is produced untapped
Actual Result: 1/1 green frog token is produced TAPPED.2 votes -
One Ring crashes IOS Mobile App
When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.
2 votes -
Casting a card without enough mana issue
I would like to know how it is possible to cast primeval beauty when the person only has three land, two of them green, one colorless, and one creature for green, the other creature for green is locked. It takes a total of six mana to even cast it, five colorless, and one green! She had nothing else that would even be indicative of her being able to cast that.
1 vote -
unfair
this game is bad you probably don't play it i will constantly flood your feed with unconstructive bs like this until you become constructive
2 votes -
Sundering Eruption does not work
Sundering Eruption does not make flying creatures unable to block. Taken multiple screenshots.
1 vote -
Lands are always mismatched
My lands are always either too few and take several turns to show up or are too many and obstruct the game. I play tested on bot match and these issues do not appear there. Fix this at once.
2 votes -
Overcharged for gems
Sorry, I can’t find any other way to file this complaint on your site. I’ve been buying the $19.99 gem deal but I’ve been apparently getting charged $39.98 each time. It’s happened at least five times I can see. Can someone help me?
1 vote -
No Connection to Server
My game is not able to connect to the servers. This error occures for houres...
4 votes -
weekly wins didn't reset
My weekly wins didn't reset
4 votes -
petrify and lawmages binding third effect not working
hi i just want to let you know that none of the spells like petrify, lawmages binding that say activated abilities can't be activated don't work at all it needs to be fixed like right now. I played to many matches using those spells and the enchanted creature is still able to use its ability, and it's not making the game fair at all also I keep having to concede the matches cause that bug is not fixed at all so please fixed the bug
3 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
Game crashes every time a card is returned from the battlefield to a player or opponents hand. Android operating system
Has been going on since eternity cards were added
1 vote -
Detectado error de contenidos
En Magic de Android que ejecuto en mi teléfono, un Redmi Note 13 Pro 5G, constantemente me advierte que he perdido la conexión, lo cual no es cierto, le doy "Volver a conectar" constantemente, luego de unas 4 veces, aun en ocasiones debo cerrar y volver a abrir el juego, me da un "Detectado erro de contenidos... Arena va a iniciarse de nuevo para verificar los contenidos," le doy Aceptar, al reiniciarse pasa a "Obteniendo listado de recurso... ¿Descargar 3,44 GB adicionales?... Descargar", esos son todos los contenidos del juego, al hacerlo, me deja acceder normalmente al juego mientras permanezco…
1 vote
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