MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10225 results found
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Counters appear multiple times on screen
Play normally, screen glitch when opponent gets counters on creature. Counters appear multiple times on screen
1 vote -
Achievement "One with the [Void?]"
I dont know if the titel is correct (english is not my first language). I am talking about the achievement to discard the last card of the opponent. I made him discard his last handcard, but it didnt count. There could be 2 reasons for that:
1. His last card didnt go to the graveyard but to the exile.
2. He had one card (with flashback) in the graveyard he could play.
Can somebody explain?
Thank you.1 vote -
"Close Encounter" did not deal damage when the creature chosen for the power was removed while on the stack
Steps to produce the bug on MTG:Arena
1. Cast "Close Encounter", choosing your creature to determine power and target an opponent's creature.
2. Opponent removes the chosen creature in response to "Close Encounter" on the stack.
3. Close Encounter should still deal damage because it is not the creature dealing damage. However, with the creature removed while it is on the stack, Close Encounter does not deal damage.Played on PC. It is expected that Close Encounter would deal damage of the chosen creature that should have been locked in the moment it is cast, as it works differently than…
1 vote -
Game Crash
I was playing a game when Arena froze on a creature entering the battlefield on my opponent's side (Voidforged Titan). When I restarted I got the screenshot attacked then it froze and crashed. I tried multiple times and got the same crash every time. Only when the game ended was I able to get back on and got a game loss. I don't know what compensation looks like for this but would be interested in that process.
1 vote -
Ennemy gain life instead of loose it
last match on quick draft EOE, ennemy has 2 life remainning, wrap from graveyard timeline culler for 1 black mana and 2 life. Ennemy gain 2 life.
Also draw half of my mana from my deck (half blue, half black) only black mana came out.
1 vote -
Android app crash on "Waiting for opponent..." while joining draft
The android app is prone to crash right before joning matches, which then results in a lost game.
After these crashes, is impossible to reconnect through mobile, the app will continue crashing on the very same message, right before joining the game.When I was near my laptop I was able to quickly join from PC and play the match there, but this is a very annoying issue.
At the very least, don't give the loss if a player never gets to see his hand.Please, this will be much appreciate, thanks
1 vote -
Conduit of Worlds & Emrakul, the World Anew
1.) My Emrakul, the World Anew (summoned by Loot, Exuberant Explorer) dies to a board wipe on opponents turn.
2.) next turn (my turn). +1 Wrenn and Seven, play a land (13 total), activate my Conduit of Worlds (Targeting Emrakul, the World Anew)
3.) Problem: Emrakul, the World Anew is grayed out, not highlited, not a valid cast.
4.) lose the game.
5.) sad.
Note: if there’s any speculation as to why the cast was considered invalid, please let me know.
-Thanks!1 vote -
Rally the Monastery Bug
Was not given the opportunity to cast Rally the Monastery after countering a Get Lost on my end step with a spell pierce.
(I had the correct colors of mana available and there was no High Noon or similar effect preventing me from being able to cast it)1 vote -
Quick Draft Edges of Eternities
Before my last match, I replaced the only "Icecave Crasher" in my deck with "Drix Fatemaker" and clicked the "Done" button to start a new duel. In my opening hand, however, "Icecave Crasher" was back and remained for the rest of the match (a loss unfortunately ). Back in the menu, I checked to see if I had made a mistake by not dragging out the card I wanted to remove, but everything was exactly as it should be: "Icecave" out and "Drix" in. I’m playing on a MacBook via Steam. I’ve just uploaded the log (I hope it helps).…
1 vote -
Kicked me out of game and force a loss
Was playing a historic event and got kicked out of my game. I went to start another a it popped me in post combat causing a loss - FIX THIS
1 vote -
Bug
I can't access the game, it's giving an error!
1 vote -
Elspeth, Storm Slayer’s Token Doubling Effect Did Not Trigger with Shiko, Paragon of the Way
During a game in MTG Arena, I had Elspeth, Storm Slayer on the battlefield. Her static ability states:
“If one or more tokens would be created under your control, twice that many of those tokens are created instead.”While Elspeth was on the battlefield, I cast Shiko, Paragon of the Way, and chose Screaming Nemesis in my graveyard.
Shiko’s ability should create one token copy of Screaming Nemesis. With Elspeth’s doubling effect, I expected two token copies to be created.
However, only one token was created.It seems that Elspeth’s doubling effect did not apply in this interaction, which appears…
2 votes -
Too many cards in hand
Not being able to play cards because they are not on the screen
4 votes -
BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.
Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.
5 votes -
Bug with Boommobile
I was trying to use the Exhaust hability when the vehicle joined the battlefield, but couldn't.
5 votes -
Did not recieve a new packet in Jump In
I entered a jump in event, hoping to earn some new cards from aether drift, however, in my first selection of packs, all of the packets are ones I've already selected. This is a bug and not intended behavior.
5 votes -
Windcrag siege - tarkik: dragonstorm not received after purchase with orb.
Cant add to deck or be found in search.
1 vote -
ygra leyline of the void
Ygra, Eater of All is still getting counters while an opposing Leyline of the Void is in play. The food should never touch the graveyard, and Ygra should not get those counters.
1 vote -
Account error after most recent update
My computer won't start Arena
My laptop does, they both run the same version of windows
The error shows that there's a problem with updating/fetching it's earlier dataIt won't even start the game on my computer even after reinstalling and checking for corrupt savefiles
2 votes -
Max speed
During a draft match I was unable neither activate my max speed abilitys neither they trigger. I think it could be because my opponent exchanged control of my creature with max speed; but the rest of the game, with new cards I drew, it didn't work.
2 votes
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