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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10250 results found

  1. “Stalling” need to be punished.

    Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”


    ◆Penalty plan

    3times“Stalling” * within 24 hours
     ↓
    [Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)

     ↓+3times“Stalling” * within a period

    [Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)

     ↓+3times“Stalling” * within a period

    [Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)

     ↓+3times“Stalling” * within a period

    [Lv4]Penalty:BAN / Account suspension



    ●encounter “Stalling”“AFK”“Loop”
    PapaAlphaTango(Log20230817083001)
    osusteurer(Log20230817
    190302)
    zips(Log20230817201209)
    Starfishsan(Log20230823
    000956)
    flag(Log20230823005812)
    Chubby(Log20230824
    210647)
    Player 2(Log20230829064432)
    BelHur91(Log20230829
    151511)
    miguelito_02(Log20230911213400)
    mahonaruto(Log20230912193006)
    Baoby(Log20230914
    011552)
    rakaro(Log20230915184434)
    ThirdEyeButterfly(Log20230921
    191537)
    Astrobuck(Log20230923050229)
    Alex(Log20230923
    185656)
    SaibotLegan(Log20230925061821)
    Ruebennase(Log20230926
    034950)
    Hoodraiser(Log20230927205456)
    wolf(Log20230928
    063630)…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Crashing during loading initial scene phase

    After reinstall and updating system crashes during loading initial scene phase

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bug in draft

    I was playing against a player and i casted a saga that should have make him sacrifice his one and only creature but it didn't do anything whereas there was nothing to protect it in any way. It ruined my game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Quirioin Beastcaller

    Scenario:
    2 Beastcallers in play. 1 with a 1/1 counter. Gets hit with Lightning Strike. Kills it. Counters don't tranfer.

    1 vote

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  6. Fix "Ice Magic" Blizzara ability to allow target player to choose top or bottom of library for card affected

    Dear MTG:A Developers,
    Good day. I hope you all are well.

    My current version is 2025.50.1.9362.1168061

    I encountered a bug in Midweek Magic: Phantom Bot Draft where I was playing up against an opponent who used the "Ice Magic" card, specifically the "Blizzara" ability when I was attacking him with my "Loporrit Scout". I was not allowed to choose where my Loporrit Scout went, top or bottom of the library. Instead, the card went right to the top of my library visible with the red eye icon next to it. I was not prompted to choose.

    My suggestion is that…

    1 vote

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  7. Effect had {Card Name} in the text, which suggests a broken/unfilled template (Warden of the Grove + Traveling Chocobo)

    In a recent game, I played a Warden of the Grove. It received a +1 token as normal at the end of my turn. On my next turn, I played a Traveling Chocobo, resulting in two triggers from Warden of the Grove. The first trigger offered me the option to put a +1 counter on {Card Name}, which seems like a bug. I selected that option, and it still correctly put a counter on Traveling Chocobo - it was only the display text that was broken. The second trigger correctly offered me the opportunity to put a +1 counter on…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Poison Dart Frog didn't kill 6/6 trample dino

    I blocked a dino with 6/6 and trample using a Poison Dart Frog (w/deathtouch) and a 2/4 merfolk creature. After the exchange, both my creatures died but the 6/6 dino survived despite being damaged by a creature with deathtouch? Am I crazy in thinking it should have died?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Esta sendo possível comprar dois pacotes iniciais de 5 dólares

    Descobri um bug no qual torna possível comprar mais de uma vez os pacotes iniciais em particular o de 5 dolares

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Esta sendo possível comprar dois pacotes iniciais de 5 dólares

    Descobri um bug no qual torna possível comprar mais de uma vez os pacotes iniciais em particular o de 5 dols

    1 vote

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  11. pvp

    Não consigo iniciar uma batalha PvP, simplismente não aparece o botão para selecionar, ja terminei o tutorial e até eventos, mas mesmo assim não consegui liberar o pvp.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Surveil Issue

    While using Kaito's 0 ability I viewed the battlefield during the process of surveil and when i went back to surveil it would not allow me to move any cards from the top of my library to the graveyard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. waystone's guidance / case of the gateway express

    por que o caso do portão não resolve com uma criatura com mobilizar 2 pelo waystone's?

    2 votes

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  14. Ghostly Prison x2 killed your green bot deck.

    This hand had the AI going through all scenarios of mana to try and attack. The AI has a hard time seeing one ghostly prison, but when you play two it glitches, see attached screenshot.

    2 votes

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  15. Land

    Lands with conditional effects like Riverpyre Verge aren’t showing the color they add as before, this land adds red and blue when you control an island or a mountain, but since the last update is showing both colors instead of just the one can be added

    3 votes

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  16. Paid for Draft, Draft for Cube event, Event ended and i never got entry.

    Paid for Draft, Draft for Cube event, Event ended and i never got entry. My gold is gone and i never participated in the event.

    3 votes

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  17. I can’t log in

    I can’t log in. It’s just a black screen. I turned my phone on and off and the same thing. After a few minutes the unable to connect form came up so I tried logging in and out again and nothing. Black screen still. I’m using iOS

    3 votes

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  18. Card sleeves bugged

    User interface is broken,

    Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.

    I had time for a premium draft today and decided to do something else because the game is bugged.

    Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options there are a…

    3 votes

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  19. Arena Cube didn't load after accepting coins, did not get coins back after restarting game

    I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Shore Up Spell Bug

    In one of my games, I used "shore up" spell on my creatures but it's hexproof didn't work, my opponent passed the hexproof with "fell" spell. "Shore up" doesn't work when opponent uses "fell".

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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