MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10213 results found
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Better Bot Matches
Has anyone considered being able to select different levels of difficulty for Bot Matches. For example, one option would be for players to be able to select a level of difficulty up to the current level they have attained (e.g. Silver, Gold, etc.)
When experimenting with different decks and card combinations against the Bot, playing an opponent at a similar level would give a better indication of what is likely to be competitive against real opponents.31 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
284 votes -
Consistent lag with good connectivity
Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better
26 votes -
Automate infinite loops
Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.
An example of a deck that demonstrates this can be found here:
https://www.youtube.com/watch?v=8mF9X3VvhZw28 votes -
rigged
Game is a 100% rigged
THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…40 votes -
matchmaking issue
I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.22 votes -
fix your ******** RNG
Every single ******** game I get mana screwed or flooded.
21 votes -
Give Sparky Decks
I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.
However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck…
28 votes -
Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…28 votes -
deathtouch + "deals damage equal to creature's power" is broken
I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.
Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.
deathtouch + "deals damage equal to creature's power" is broken.
12 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
152 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
63 votes -
Crash android
Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
I already reinstalled the app. No changes.
The error occurred after the last update.
My device is a Samsung galaxy S10 with Android 11.37 votes -
Game stopped on opponent's turn, timer not working, softlock forever
Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.
log is attached.
36 votes -
Sound not working
I have been playing arena on iOS since lunch without issue but just yesterday my sound completely stopped working in the app and I have no idea why. I have restarted my phone and I have read that others who have had this same issue have had little to no luck even when deleting And reinstalling the app. I tend to rely on the sound for certain cues so this is essentially unplayable for me now. I will try reinstalling the app but if that does not work what is the next step?? It is not my phone because my…
30 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
559 votes -
brawl ranked
Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.
82 votes -
"did you have fun in the match" dialog should always be available
You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.
15 votes -
Ban exquisite blood
Why hasen't this card been banned? This card in combination with a card that has 'whenever you gain life opponent loses that much life' creates an infinite loop that stops when your life total is zero. Infinite loops shouldn't be part of this game that is just lame.
43 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
208 votes
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