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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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723 results found

  1. Fix it ticket

    Here's a brand spanking new idea I'm sure nobody has thought of... actually it's a 2-option idea... either let people chat instead of using childish emojis or FIX the game they screwed up! There's no strategy anymore. It's people copying peoples' decks. Sure anyone can do it but playing the same decks over and over from millions of people is just annoying. The game is dead from what it was. THEN... you guys royally effed it up by pandering to people to have uber-powerful decks. The balanced is screwed. There are so many destroy/exile cards now people create decks just…

    2 votes

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  2. game and feedback is rigged

    why does the feedback mainpage only have things not relevant to actual gameplay? seems like you guys are rigging this page just as hard as you rig the games? this is trash behavior

    5 votes

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  3. Chemistry AI tool for assignments

    Yesterday, my teacher gave me a chemistry assignment that was really difficult. I find it hard to balance chemical equations and understand reactions, so I need a chemistry AI tool that makes this easier. Does anyone here who suggest me reliable chemistry AI tool?

    2 votes

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  4. Product Suggestion

    This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.

    8 votes

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  5. Black screen after loading initial scene

    Mac Os Ventura 13.6.8 using Epic Games Launcher.
    Goes to black screen after startup page saying "loading initial scene".
    Have uninstalled and reinstalled Epic Games Launcher, including clearing caches etc.
    Epic Games Launcher won't open in Safe Boot, not sure if that's connected

    7 votes

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  6. Make an Alchemy-Free place to play only sets like Modern Horizons 3 that are available in paper magic

    I do not want to play MH3 cards on Arena against Alchemy decks.

    There is no alchemy free place to play since MH3 cards are not and should not be in standard.

    Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.

    So here we are. Somehow name and create an arena format when there are already a billion…

    8 votes

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  7. Product Suggestion

    I got a product suggestion.
    Stop all the stupid ******* endless loops.
    It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
    Fix your ******* algorithms.
    Oh,and shuffle your **** once and awhile…


    7 votes

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  8. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    160 votes

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  9. Deep cavern bat needs a ban from standard

    It is ubiquitous in black decks and there should be no ubiquitous cards in a well designed game.

    5 votes

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  10. More red cards that ruin random ranked match that should be banned

    Urabrask's forge.
    Everything else in the "Red Deck Wins" or its variants.

    It's just not good for random matches if you print all these overpowered one and two mana cost cards and then not restrict their use within random ranked games. You can't use a sideboard. You can't pull the cards you need out of your deck.

    Decks that can consistently win in four to five turns are not good for any game what-so-ever. They just completely ruin the game for players who want a good fun game.

    4 votes

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  11. Casting spells with alternative costs

    You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.

    4 votes

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  12. Product suggestion

    Heist sucks. It's just terrible. Period

    7 votes

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  13. Have spent hundreds of dollars this month...

    FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.

    4 votes

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  14. Error Updating Data After Opening App

    I too am getting the Error Updating Data message when my connection to internet is working otherwise. This is on Android. I have tried Uninstaller and redownloading the app, restarting phone, etc.

    10 votes

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  15. Alchemy

    Alchemy is not Magic

    22 votes

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  16. Allow user to record macro of legal game actions

    Enable a user to turn on a recording of game actions and to stop it when they like.

    This would enable users to record true loops and cut down on the tedium of executing these loops.

    If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.

    maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.

    3 votes

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  17. Systematically stamp out deliberate stalling/roping

    Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.

    Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.

    I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).

    In addition, proving a "report player" button directly within the app would also…

    23 votes

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  18. Event expiration date highlighting

    On April 21 I joined an OTJ Sealed BO1 event and decided to not play it immediately because I wanted first to try the OTJ limited in some Quick Draft event.
    As I always do when I start an event but I do not play it immediately I everyday checked the MTGA event showcase, in the homepage dashboard of the game, to see if the 48 hours countdown of the Sealed event showed up but it did not, neither did in the macrocategory of events "OTJ Limited events" where it usually appear. Beacause of that I was not in hurry…

    3 votes

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  19. Separate Alchemy and Historic brawl.

    Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.

    83 votes

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  20. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    980 votes

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