MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9104 results found
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Gem Purchase History
How on Earth does this company not track how much a user has spent on the game? I don't care if it's in-game, or in my WOTC account- I'm being told by the company they can not generate a purchase history for my account.
They're capable of producing 1099-MISC and reporting to tax authorities on cash prize distribution, but can't produce how much you've spent.
I've never seen another game or internet service that accepts real money not able to track how much you've spent with them. This is more than bad coding, it's ethically immoral to not display to…
1 vote -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
rank showing incorrectly
Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.
1 vote -
Crash after opponent casting monstrous rage
I had it 3 times when the opponent casts monstrous rage my game crashes instantly. After reconnecting the Screen as seen in the screenshot appears and i can reconnect to the game, but its very annoying.
1 vote -
To avoid banning “Authority of the Consuls,” I propose removing color quests.
Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.The problem lies in Arena's environment, where this card sees four copies in the main deck.
As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+ times.…1 vote -
Impossible to complete task.
I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.
1 vote -
Old stickfingers is broken
I am running a brawl deck with Old Stickfingers as the commander. The deck is a combo deck with only three creatures in it but whenever I play old stickfingers for x = 3 instead of searching for the 3 creatures to put in the graveyard it instead seems to always miss one or two. These cards SHOULD be put into the graveyard but are instead just left in the deck. This has happened multiple times with this deck.
1 vote -
Wouldn't let me back in my current match
My phone died in the middle of a draft match so I plugged it back in and turned it on. But once I entered arena I was hit with "loading your match" and "waiting for an opponent" and this concurred for over 2 minutes so I closed the app and reopened (android) but by the time I got back in I had already timed out.
1 vote -
Recompensa de maestria do NIVEL 59 não foi recebida. Jogo todos os dias para conseguir pegar tudo, e simplesmente nao recebi nada no levl 59
Recompensa de maestria do NIVEL 59 não foi recebida. Jogo todos os dias para conseguir pegar tudo, e simplesmente nao recebi nada no levl 59
1 vote -
Yargle Day Achievements - I'm a Bargler!
Since others have already posted about the bugs and issues with the Yargle Day achievements, I'm just going to thank the devs for the fun challenge (and it was quite challenging). I'm also betting I'm one of very few (if there are any other) people who got the 9/3 achievement by doing exactly 93 damage with Yargle. To achieve that, I have to thank one opponent that turned my Yargle into a 1/1 and took 3 hits from it.
1 vote -
Nightclub Bouncer No longer Increases Price
When Nightclub Bouncer enters, it is supposed to return target nonland permanent an opponent controls to its owner's hand and perpetually give it "This spell costs an additional 2 mana to cast." It does return a permanent to its owner's hand, but the card's mana cost doesn't go up.
1 vote -
daily reward not working
I have had a couple of games with my mono white deck, it's not crediting me with summoning creatures
2 votes -
Cant select or use cards I own
Cant select or use cards I own and have used before in Historic.
1 vote -
Gaste 6 orbes en cartas y no me dieron las cartas, no aparece en ningun sitio
Compre el pase de maestria, y tenia 12 orber ahorrados para poder cangearlos por las recompensas de orbes, me he gastado 6 orber en 6 cartas y las cartas no aparecen en ningun sitio. Ni en coleccion ni buscandolas por su nombre ni por filtro, No estan. He cerrado la app, la he abierto desde otro dispositivo y nada. No aparecen las cartas compradas
1 vote -
shuffle
Shuffler needs to be better randomized. I can't tell you how many times, since today's maintenance, that after 12+ cards half of them are land cards. Especially considering I only have 18 in my deck. One game I literally had 15 lands in my first 20 cards!!! How is that possible with 18 lands? How is it possible that the game actually lasted that long? (well, that's a known... the deck I was playing against sucked).
There HAS to be a better randomizing program out there. This stuff happens far, far too often to be 'normal'.
10 votes -
Doubling Season interacting with Doppelgang major issues
I am trying to play simic in standard, and play around interactions with Doubling Season and ways to duplicate it such as Doppelgang and Oko planeswalker -5, and you would think this is the perfect kind of deck to play online virtually, since we are creating a silly amount of tokens a lot of the time, you would think. However deeply disappointing at the climax of this deck's potential, when large amounts of triggers are on the stack and are being duplicated by doubling season such as Overlord of the Hauntwoods and Spelunking giving about 500 untapped mana, or doppelganging…
3 votes -
Mobile interface bug
After game 1 when sideboarding the interface have graphics bug on my phone (see attachments for visual reference & model number). Furthermore after exiting the event the graphic anomalies persist.
4 votes -
Wanderer Planeswalker Does Not Prevent Damage
In the PC version of the game, the Wanderer Planeswalker is not preventing Non-Combat Damage from a red source
3 votes -
Abolish the Heist mechanism
Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.
I can't do it because my opponent's choice is too slow.
It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.Please nerf it as soon as possible
6 votes -
Reset password strength check broken
On the wizards.com website, the reset password page (after opening the reset password link from my email). When I enter a new password it is stuck on the password strength check (must enter one lower case and one upper case letter) and won’t let me proceed with submitting my new password. I tried many variations of different passwords, and none seem to satisfy the strength check
3 votes
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