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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9084 results found

  1. Loss of Server closes game, rather than waiting for reconnection

    When I get a Loss of Server message, the client is closing the game after just a few seconds, rather than waiting for the game to reconnect. There doesn't appear to be a problem with my internet when this happens, so it seems to be an issue with the MTGA software or your servers. The biggest annoyance is that I lose a wedge of rank as if I lost the game when this happens. To the point where it's not going to be feasible to play ranked games.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance

    Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. elenda saint of dusks styles arent showing up.

    elenda saint of dusk's styles arent showing up. I got the full art when the foundations set came out but it doesnt even show them as options now.

    1 vote

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  4. Osteomancer adept forage ability broken

    Osteomancer adept is broken does not allow you to use a food token to forage and cast a creature from the graveyard. When you tap the osteomancer with a food token on the board it shows creatures in graveyard as castable but will not allow you to cast and gives no option to forage a food token. Yes, I have the right amount and colors of mana available, that is not the issue.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Daily Deals tried to sell me a cosmetic I already own

    This needs to be addressed ASAP as it probably constitutes fraud. Today a cosmetic for "Murder" showed up in the store. Its a common card, so I looked up which cosmetics I already had. In my collection, it shows that I have 8 different versions of this INCLUDING the one it listed as on sale in the store. Usually the store will display "already purchased" but now WOTC is trying to sell me the same thing twice. Thank goodness I didn't fall for the scam.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  6. 8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. I couldnt sideboard

    i couldnt sideboard so i lost the game

    4 votes

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  8. log in

    Cant log in. Stuck on "retrieving asset manifest"

    4 votes

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  9. Agatha's Soul Cauldron / "Enduring" creature enchantment

    Agatha's Soul Cauldron exploits a glitch with "Enduring" creatures (ex. Ensuring Innocence), exiling the enchantment portion of the "Enduring", even though it's not in a graveyard.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. GreError when creating 1008 rabbit tokens on mobile

    I had many cards to multiply tokens created using hare apparent, where each other hare apparent would create 144 rabbit tokens. It froze the game she resulted in a GreError and a draw for the match. This is game breaking when I should have won.

    Downloading logs isn’t working on iPhone either.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Provide a Alchemy free Historic Brawl option

    Either create another queue for Historic Brawl that is free from Alchemy cards, or allow a filter on the screen to only match with opponents that don't run alchemy cards.

    It's fine to have digital only cards, but put respect that some of your players would prefer not to run into them.

    19 votes

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  12. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    12 votes

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  13. Crime Cheating/Bug/Glitch?

    Unable to commit crime on opponents turn
    Lost a few games because crime would not trigger on opponents turn.
    It looks like opponents are using cheats or something to stop it.
    Animation for crime plays but crime mechanic doesn't resolve. No hexproof was present. Opponent also seemed to sometimes prevent crime mechanic during my turn too. No card did anything to prevent the mechanic.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. scrapshooter

    This card offers the ability to "Gift a Card" the reminder text of this says that when you gift, that card is drawn before any other interactions. During a game, the gifted card was not drawn until after my enchantment was destroyed, and I lost the game because of this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Remove Alchemy from Cube

    I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  16. キューブドラフトの強制終了

    キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. unable to cast instants leading to game losses

    Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Achievement progression not granted after win

    My opponent concede on turn three and I did not get progression in achievements for that win

    2 votes

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  19. alchemy needs its own format.

    These Alchemy cards are WAY TOO BROKEN. It sucks the fun out of the game when someone can drop a 5/5 that gives ALL the creatures in their deck perpetual +1+1? thats ************.

    Every brawl deck i go against is just Alchemy cards. Whats the point of playing brawl when all im going to do is be power crept out of cards I cant even play with in paper?

    this is DUMB as ****.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can't equip more than 9 phrases emote

    In the emote selection section of the profile, I cannot select more than 9 phrases.
    The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
    The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
    Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.

    23 votes

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