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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9424 results found

  1. Creature Exiled Erroneously

    1. I was playing a Limited Draft of EoE.
    2. I had an Illvoi Infiltrator enchanted with Meltstrider's Resolve.
    3. My opponent cast Seam Rip on the Meltsrider's Resolve.
    4. The enchantment and the creature were both exiled
    5. It should have only happened to the enchantment. The enchantment cost is (G) and the Illvoi Infiltrator cost is (2)(U). The Illvoi Infiltrator costs more than what Seam Rip affects. (2) or less.
    6. Playing on PC
    7. Log attached.
    1 vote

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  2. Bug in Wildcard Progress

    Received one pack from making a level in the Edge of Eternities Mastery, plus bought 3 packs to open. I opened one of the packs, completed the "Rare Wildcard Wheel" PLUS received a rare wildcard in the pack. But not one of the is showing in my wildcards section.

    My Wildcard section stayed as it was before I opened the packs.

    This is very disheartening.

    1 vote

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  3. Quick draft and game loss

    Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please

    1 vote

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  4. Crash on Android

    Since the update of July 24th 2025, when playing creatures with hyperspace or while conceding, losing, winning a game. The app crashes.
    This cost me an entry fee for a quick draft.....

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Sheoldred, the Apocalypse draw trigger happened when Underrealm Lich should have replaced the draw

    Sheoldred, the Apocalypse draw trigger happened to me to lose the life, but Underrealm Lich should have replaced the draw trigger

    1) In play:
    opponent
    - Sheoldred, the Apocalypse
    - Bandit's Talent
    - lands
    me
    - Underrealm Lich
    - Gitrog Monster
    - lands

    2) draw trigger to lose 2 life happened, eventhough I didn't draw -> lost game

    1 vote

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  6. BUG: Ways to play constructed format page obstructed by ghost card image.

    When I went to learn about gameplay formats I found it impossible to learn about some of it because of a random card covering up a ton of the text on iOS.

    1 vote

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  7. Zero Point Ballad

    I cast Zero Point Ballad for x=6 in draft game. Opponent's 2/4 didn't get destroyed and I was unable to put any other creature than 3/1 to play.

    1 vote

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  8. Algorithm issues

    Fix your algorithms please. its absolutely horrendous that I'm playing brawl with 40 lands and in one game i pull nothing but lands for 10 straight cards and then in the next game i go the first 7 cards without seeing a land. this has happened every single game i play doesn't matter what types of lands i put in it is always a frustrating experience. I've broken my hand from slamming my desk so hard in frustration so many times that i have irreparable damage to my hand. In a deck with 100 cards and 40 lands i shouldn't…

    1 vote

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  9. buggy abysmal draw after recent update

    Buggy draw after your recent updates. I been getting 75% of time
    - either no mana or all mana card even after turn 4
    - 3 or 4 same cards
    - how can this be random draw

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Bugged card rewards on Mastery Pass.

    I received the orbs and packs but didn't receive any cars in the mastery pass. Including the rewards for lvls 3, 9, 12, 19, 21 and 23. 7 Mythics and 2 Uncommon cards that were on the pass just weren't awarded... Constant problems disconnecting when those awards were meant to be received and collection desynced...

    1 vote

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  11. The reason they haven't set up a banned card less is because the management has abandoned their job.

    The reason they haven't set up a banned card at Timeless is because the management has abandoned their job.
    Any decent management company would have set appropriate rules and regulations.

    1 vote

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  12. Must attack if able / unable to pay cost for attacks with ghostly prison

    During a game I had Skeletal Swarming and ghostly prison was on the battlefield under my opponent. During my combat phase, I had to attack with two skeletons, but only had three open mana to use. The game would not resolve the two conflicting rules. I could not move forward in phase, then the game went to times, then passed priority (until my opponent conceded) and would not continue the game.

    1 vote

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  13. log in

    impossibile to log in ,always server status check .

    13 votes

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  14. Decks with Cards Banned in Historic Artisan do not contribute to "Admirably Artisan" Achievement Progress

    The following deck was used in Historic Ranked. After any wins the progress on the "Admirably Artisan" would not move up. I believe the issue is that the achievement is checking whether the deck is legal in Historic Artisan or not. Zenith Flare is currently not legal in that format, thus it is not contributing to any progress. Since the achievement requires winning in the regular Historic Ranked queue and not a Historic Artisan event, decks that feature cards on the Historic Artisan banned list should be allowed for the achievement progress.

    3 votes

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  15. rigged matchmaking

    Playing a deck with no rares/mythics in normal, I keep getting matched up against players whose deck is full of rares/mythics.
    All this in normal standard games.
    Imagine how garbage the matchmaking is in this ****** game. I've won like 5/23 games with this budget deck due to bad matchmaking, ****** hands and draws, etc.
    A shameful system, if you're not a whale, a youtuber or someone with influence in general this game is absolute garbage and not worth a cent, remember that before putting a measly money into this manipulative ****** company.
    No matter what they say on any…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Fearless swashbuckler triggered ability fails after returning attacking creatures with ability on stack

    Fearless swashbuckler triggered ability did not track that I had attacked with both Captain Howler (Pirate) and Magmatic Galleon (vehicle) after opponent cast Aetherize to return the attacking creatures to my hand. They cast Aetherize with the Fearless Swashbuckler ability on the stack, so my attacking creatures were back in my hand by the time the ability resolved, but the way it's worded it seems like it should only care that I attacked this turn with both a Pirate and a Vehicle.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Unable to access my account

    Unable to access my account. I play on iOS tablet. Every time I try to connect I get a black screen that goes to unable to connect , then gives 3 options , check status and, reconnect, or log out. I check status and it says operational. I try to reconnect and all I get is a black screen. I tried to log out and log back in and get the same screen.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game keeps crashing.

    Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.

    3 votes

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  19. Kaito, Bane of Nightmares turns into a creature w/Imprisoned in the Moon

    Kaito, Bane of Nightmares continues to turn into a creature during its controllers turns, despite the fact that Imprisoned in the Moon states that he loses all other abilities

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Bloodthirsty Conqueror has to be fixed or banned

    You know the issue, either fix the eternal automatic win loop that this card creates or ban it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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