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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3291 results found

  1. Game unwinnable by either player, but kept going

    Both my opponent and I used Book of Exalted Deeds on a Faceless Haven and neither of us was playing land destruction. This should result in a drawn game, but instead the game would never end. My opponent clearly was using a macro to just pass the turn after both of our decks were empty. I think there should be a manner to declare a game drawn when this results, rather than play a game of who can mindlessly pass the turn the most. This cost me the match in the Standard Metagame Challenge that would have pushed me from…

    2 votes

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  2. Tibalt's Trickery w/ Genesis Ultimatum is broken

    Was playing a guy who cast Stonescoil Serpent on turn 2 for 0 then he used Tibalt's Trickery which got him a Genesis Ultimatum...

    By turn three he had 8 lands, A Goldspan Dragon, Koma w/ token, and an Ugin out. He had two Tibalts in the grave and two Ultimatums in exile.

    How am I supposed to beat that? Any suggestions?

    7 votes

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  3. Game Crashing When Accessing My Collection or When Attempting to Edit a Deck

    Game crashing when accessing my collection or when attempting to edit a deck. All this right after the Innistrad update on the 16th of September.
    I get an MTGA Unity pop-up window and then the client crashes.
    The first time it crashed when it was 'opening' the renewal egg.
    I'm on PC - Windows 10.

    1 vote

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  4. 誤訳

    ヒストリック・アンソロジー5のカードの「コラガンの命令」のテキストが「プリズマリの命令」となっていますので修正をお願いいたします。

    3 votes

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  5. Bug on Quandrix Command

    The bug happened in both PC (Windows 10) and Mobile (IPhone 11 Pro)

    1. Opponent triggers Arclight Phoenix's ability and attempted to return it to the battlefield.

    2. Client gives me priority and allowed me to cast Quandrix Command with only one valid mode. (Shuffle cards back to library)

    3. Client timed me out with no other possible actions while the card is on the stack. (Opponent were able to resolve their trigger)

    4. Quandrix Command is stuck on the screen but cannot be interacted with. (Does not show up in my hand, exile or graveyard either)

    5. The game continued to go along normally…

    4 votes

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  6. Bug on Quandrix Command

    The bug happened in both PC (Windows 10) and Mobile (IPhone 11 Pro)

    1. Opponent triggers Arclight Phoenix's ability and attempted to return it to the battlefield.

    2. Client gives me priority and allowed me to cast Quandrix Command with only one valid mode. (Shuffle cards back to library)

    3. Client timed me out with no other possible actions while the card is on the stack. (Opponent were able to resolve their trigger)

    4. Quandrix Command is stuck on the screen but cannot be interacted with. (Does not show up in my hand, exile or graveyard either)

    5. The game continued to go along normally…

    4 votes

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  7. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    1 vote

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  8. 1 vote

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  9. Deck win loss stats

    I have never played the card game but did play the original computer game. When I saw the MTG arena I thought I would give it a go. I still have some trouble trying to figure out how some cards and decks work but playing helps solve that. With the ability to have so many decks and I am sure many with better knowledge than me have purpose built gimmick decks, I think there should be a win/loss tracker for your saved decks. You can hit a rut where you lose several games in a row where you can't get…

    4 votes

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  10. Proaduct Suggestion

    •Add all the formats to Magic the Gathering Arena. Add
    Commander, Pauper, Vintage, Cube, Pioneer and all the
    others.

    •Multiplayer- make it so that we can play with three or
    more people in one game session on arena.

    •Add the trade tab to arena and allow us to redeem
    digital cards for paper ones

    1 vote

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  11. Match Bronze players to bronze players!!!

    Ever since the last update I am consistently playing against platinum ranked players while only being Bronze. This is in standard play, not ranked, but it is new behavior that I think is very unfun. If this continues, I'll have to quit Magic Arena.

    16 votes

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  12. hello your go

    taking an indefinite break from your grabage game. CAN NO LONGER HANDLE SCREAMING HELLO YOUR GO ALL DAY LONG!!!!!!!!!!!!!!!!!!!!! Your refusal to resolve the matter in any way shape or form is utterly disgusting. I suggest you do something to make it so your game is actually playable, because currently stallres are far too rampant in your game and basically beign forced to play games in traditional ranked against players who just sti there drooling on digital cardboard as you scream hello your go at them!!!

    played 3411 games from april - july 2021, AND DESPITE ONLY WINNING 421 OF…

    1 vote

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  13. Vengeful Reaper is broken

    I was playing using that creature and none of its’ abilities worked. IOS. I got stomped by another player because of it. Easy come, easy go lol.

    3 votes

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  14. apos colocar o emblema do livro e meu oponente tambem a partida nao tinha mais fim,pq nao tem limite de tempo na melhor de um...apos 2 horas

    apos colocar o emblema do livro e meu oponente tambem a partida nao tinha mais fim,pq nao tem limite de tempo na melhor de um...apos 2 horas de partida tive que sair e acabei perdendo a partida rankeada melhor de um...fiquei muito triste espero muito que resolvam

    1 vote

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  15. Opponent's combo is costing ME timeouts

    When my opponent used Auspicious Starrit with Daxos Blessed by the Sun, he had (at one point) 99 effects to process. This took so much time, that MY timer fuse went off, and cost me a time out! My opponent's actions shouldn't cost ME time!

    5 votes

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  16. Issue with stack not clearing...

    On android (maybe other platforms?), if you have a connection interruption when there are effects/spells on the stack, say due to slow or spotting cell service, they remain there forever. They do not interrupt the game play per se--the game still runs as if they weren't there--but it clogs up the screen and is annoying when you have to decipher what is currently on the stack and what is a "ghost." Thus, I'm dubbing this the ghost stack issue. I do not currently have a screen shot of the issue, but will attach if I snap one.

    2 votes

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  17. Really annoying high pitched sound durning matches at times.

    Very annoying high pitched sound. Im not sure what card causes it but once it starts it lasts the entire game. Only way ive to stop it is to turn off sfx Vol. it sounds like a static or electrical audio file played backwards. If it didn’t last the entire game it would be fine but it lasts entire game once it starts. Its very loud and dominates over the other sfx. Ive noticeed it playing the “Midweek magic: future precons” event

    2 votes

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  18. Portable Hole

    While casting portable hole onto the battlefield on my mobile device there was no option to minimize the effect to select the enchantment as the target. Which resulted in me losing the game and having my event end early. Usually there will be an arrow to minimize the ability/effect there was not for this card.

    2 votes

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  19. New Hearthstone cards shouldn't be in the cube

    Its bad enough they were added to historic. They should never have been added to the game to begin with, stop adding them to other game modes.

    1 vote

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  20. Snow Deck Support

    The dimir snow deck in standard is pretty decent and fun to play. I would enjoy being able to play it in historic. The biggest card that would help this deck is dead of winter. It would be fairly balanced, we already have 3 drop -3/-3 wipes, but if you played heavy into snow it would give you a payoff to help against goblins/elves, which can win turn 4.

    The second card would be blizzard specter, giving evasion and also a blocker against flying decks.

    The last card that I don't see making it way into historic, but I would…

    1 vote

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