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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2690 results found

  1. monthly fee for mtga

    ask for a monthly fee for playing mtga. that should be the reasonable thing to do. Or offer limited phantom for a monthly fee. i would pay for this and the level of frustration would be lower, because actually, playing mtga limited is extremely expensive and frustrating. So much i want to stop it all, for good!

    2 votes

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  2. Weekly randomized bans to create deck diversity

    It gets boring to play with/against the same decks over and over, and if you try to deviate from the meta, you probably won't be winning much, which isn't fun and impacts ranking. A possible solution is to add a new game mode where a different set of cards gets randomly banned each week. Players would have to create new decks based on the week's restrictions, which should lead to new, and thus, interesting matchups.

    I would disregard current bans and then ban and/or restrict n cards randomly, having each card's probability of being picked for the ban depend on…

    1 vote

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  3. apple store price

    I find it very unfair that when paying for things in MTGA through the Apple App store prices are higher than when purchasing items from another device within MTGA through Xsolla merchant.

    While the difference is not too great ($5 o $6 dollars more) it makes no sense to pay more for the same content, simply because you use another platform.

    1 vote

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  4. 1 vote

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  5. mouse highlight

    Opponent mouse highlighting too frantic
    Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
    Thanks!

    2 votes

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  6. Allow us to pick token card art the same as we do land card art

    This is one of the best parts of paper magic that we are currently missing in the game.....more customization. Token customization is that cherry on top that MTGA needs

    4 votes

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  7. Update the post with the msi installer

    I only can install the updates with the msi installer that are published in the https://forums.mtgarena.com/forums/threads/58489. But since yesterday, when the new version was released the post was not updated. My suggestion is to update the msi installer as soon as each version is released.
    Thank you.

    5 votes

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  8. Disconnect notification

    Add a marker for if your opponent has lost connection. This way it is clear if they are trolling and need to be reported or have disconnected.

    1 vote

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  9. Ozolith issues

    I think it has happened twice now where I have not chosen to "take action" and then the ozolith forced me to take one (when I had no target of my own, so I would never want to take such an action with my valuable +1+1 counters) and then I was forced to concede because it would never drop the take action selection process even as I helplessly watched my timeouts get used up. My product suggestion is that you fix BOTH of these bugs.

    1 vote

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  10. Add 2012-2017 Decks

    Old School Xbox magic player just looking for my old decks. I appreciate it!

    1 vote

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  11. Pairing system

    Why am I (a newbie that just started playing) being matched up consistently with people whose decks are all Mythic, Rares and Uncommons??? This isn't enjoyable to play when you get stomped every single time against the decks that you've just unlocked from completing a daily quest :(

    3 votes

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  12. Mobile arena client severely needs optimization

    I downloaded the beta mobile arena client and played my first game this morning. I played a bot match to try out the UI and see how it played. However the animation was extremely jerky and the game paused constantly, with wait times just for my turn to end in the 5 to 10 second range. I am using a Samsung galaxy S9+, not some cheap phone, so the experience in a live client when launch arrives would be patently unacceptable.

    As it currently stands i can't imagine playing against a person with the client running as poorly as it…

    2 votes

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  13. Server loading times between game sare 10secs+

    Its so slow between games, why can it not be improved>

    1 vote

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  14. keep safe and Faery Vandal bugy interaction

    The draw of keep safe doesnt trigger faery vanadal`s effect. No +1/+1

    2 votes

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  15. Unsatisfied with Drafts

    I "Liked" the matches I won, when you asked me. But in general, I'm not satisfied with Draft games. Especially - how my opponents are chosen.

    I'm building pretty powerful decks (attaching examples of turns 3 and 4).
    But most of the time I'm ending Draft 0-3. And the most I could get is 3-3 1 time and 2-3 couple times after spending 20K gems.

    Maybe I'm just stupid or unlucky. But statistically out of 10 games I should be able to win at least 1 time 4-3 or more. Or maybe, just maybe something is broken here.

    For some…

    4 votes

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  16. Create a new ranked w/o Planeswalkers

    Planeswalkers are not fun to play against, most are too powerful, and they have the potential to ruin a fun game.

    Whenever one is played, I frequently concede the game because of the above. After working hard to build a homebrew, playing countless games to "perfect" it, then finally have a deck you're proud of to try ranked, and then Planeswalkers come out and destroy the deck - ya, not fun.

    I really enjoy the game, have been playing for about three or four months, and have bought two season passes. I will no longer be purchasing season passes until…

    1 vote

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  17. BloodChief thirst and Extinition Even not working properly.

    Bloodchief's Thirst and Extinction Event not working properly. It also glitches with the interactions from my opponent. For example, it appears that he is not able to use his planeswalker after I had used Bloodchief's thirst on his planeswalker. Can someone explain to me if I am doing something wrong in casting my spells? I added a video clip.

    1 vote

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  18. Product suggestion

    Motorola moto g stylus specifications should be more than capable of handling mtg arena mobile, please consider updating so that the game is playable on this device. Please I'm an an advent an excited veteran player looking forward to playing mobile, highly disappointed in being left out of this release considering I acted on this forum in the beta stage of the game asking it be released on this device as well. I would love a response and a technical answer explaining why the game is not available on this device an a ETA as to when I can expect…

    1 vote

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  19. Bonecrusher Giant Bug

    The game freaks out when I play a bonecrusher giant onto the battlefield. All interactions break. Edgewall Innkeeper will not draw cards and you can't use bonecrusher giant to block. The game just fails to recognize it.

    3 votes

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  20. MTG Arena Update Issue

    Next time you put out a MTG game for any reason make sure it doesn’t detect that that there might be something wrong with any asset file where none exists, if do that you won’t lose any players of your MTG game, you just lost me as a player of MTG Arena for that very reason.

    1 vote

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