MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3683 results found
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Make matchmaking friendly for new people / people with few options?
I came back after a while and I have been trying to play a decent game. I only have the basic sets with no chance of getting more, and I get matched with people with fully comboed decks. I have played a dozen games and I have no chance. Could you, maybe, as a suggestion, program a matchmaking system that is friendly with new people, even if only slightly (I don't know, being able to win a game in a thousand does not seem like much)
I am enthusiastic about the new update, but half the dailies require me to…2 votes -
war of the sets
Hello I think it could be great to make a regular event in wich players could play cards from any single set (but all cards of the decks must be from this set) for many reasons:
1- Players doing a lot of drafts can have a big collection but only a small part is really usefull
2- Most format consists in playin the best cards from various sets and they're all kind of the same, in this format decks will be running around special mechanics like doors, dungeons, -1/-1 markers and so on
3- commercially it can be a good…3 votes -
Improvement in communication with players
Dear Sirs
What do You think about making a site, where You would inform us about the bugs that You plan to eliminate next? You could also inform us about the planning of next patches, and what issues they would address
Regards
2 votes -
Cannot work on Xiaomi devices (Mi 11 Pro / Mipad 5), waiting for the server
MTG Arena is not available on Play store for Xiaomi Mi11 Pro and Xiaomi Mipad 5, while the hardware and software minimum requirements are mets as defined on your page https://mtgarena-support.wizards.com/hc/en-us/articles/360054912332-Supported-Mobile-Devices-Minimum-Requirements.
Installating threw APK or XAPK does not work, on both device the game stuck after connection on "Waiting for the server".
Tried from China (with or without VPN, same), using MIUI 12.5.I already created a ticket and the only thing helpdesk said was "reinstall", worst useless helpdesk ever.
2 votes -
Commander in MTGA
This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…
8 votes -
1 vote
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Windows11 Bug
MTGA automatically opens and asks to install every time Windows11 is started even though it was completely installed already, and there is no option in settings to control whether or not MTGA opens at startup.
1 vote -
Sphere of annihilation bug
I cast sphere of annihilation with 5 points on it. Opponent has tergrids lantren on the field(4 mana). Sphere does not exile it.... Then I proceed to get mana and instant flooded and lost to some BS card that can be repeatedly untapped. I would love to chat with the moron that made this card btw.
1 vote -
I can't play with spikefield hazard because of the art and that puts me at a competitive disadvantage
It's a good card but it scares me I guess so I never play with it. I like the idea of disturbing art and I'm okay with meathook massacre but would still prefer gore be more abstract; or surreal or obscured or anything that makes it less like real gore - i know that's like specific to me though
1 vote -
Bot wont block w/candletrap enchanted creatures.
Well, it will but very seldom. It will usually just die instead of blocking with a candletrapped creature.
1 vote -
No rewards transfer to account when claimed (with the exception of carts. Ranked game iPad Pro,
I’m not earning my claimed prices, what can I do about this to receive claimed prices? Daily prices when achieved aren’t transferring to my account.
1 vote -
人種差別的な不正プログラム
ウィノータはよ禁止しろボケカス
カード作るの下手すぎか
何でこんなん作ったん
さっさ倒産しろ猿3 votes -
Quests are too time consuming
We are loyal clients that are willing to pay for the pass.
But the quest is too time-consuming and ruin our gaming experience but looping them daily.It feels like I am doing homework.
At the sametime, win 15 or x time to unlock quest is not fair to control deck. We need to spend a whole day to finish the quest，while most of the players have school or work or family.
So all people will pick and brew fast B01 deck to achieve those quest requirements.
And somehow it lost the joyful and original purpose to play mtg -…
3 votes -
black screen while opening the game
Whenever I click in the MTG icon to open the game, I get a black screen only showing the MTG's mouse cursor. It should open the game normally.
Windows 10
8 votes -
Scroll function in the menus
When in the menus, e.g. Daily Deals, scrolling either with the mouse or touchpad is way too strong. A slight movement on the touchpad moves the screen to the left/right too fast/far.
2 votes -
Poco x3 nfc device support
I'm playing MTG Arena on Poco x3 nfc and everything works fine. Please, add official support for device
5 votes -
Earn for Decks Experience
To earn Cosmetics or something else you level a Deck with wins or mayby just playing. You build a Deck and play with it. When you think, its good enough, you start the leveling and earn some rewards. Different coluors have different rewards.
1 vote -
ドラフト賞品が獲得できなかった
ドラフト２－３の賞品１０００ジェムとパックが獲得できなかった。
1 vote -
Couldn’t select my doomed dissenter in premier draft game
Couldn’t select my doomed dissenter during a premier draft game. Caused me to lose the game. Need a refund.
1 vote -
I'm Done
Folks, thought I'd share my frustrations with MTGA. I probably dropped some 30-40 bucks over the past few days buying new gems to draft Crimson Vow, only to brick out on a few drafts. Paying 20 dollars to play 3 or 4 games frankly feels highly punitive and makes the overall experience unenjoyable. Because I ended up in platinum or diamond in the previous format I'm stuck playing with people who study the format and know the cards inside out. You're probably making money hand over fist, which is great for you, but until you create a more accessible option,…
1 vote
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