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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3793 results found

  1. Fix the "can't login" issue

    Can't log in to MTGA. After entering my good password, the loading screen displays, then I'm back to log in screen.
    The only "fix" is to uninstall the game and reinstall, and it takes a long time.
    please see attached video.

    It happens every couple of weeks. for no apparent reasons.

    2 votes

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  2. Match me with players of a similar playing speed

    I am constantly frustrated that most people I play are VERY slow.

    I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.

    It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.

    9 votes

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  3. Sacrificed 2 Food Tokens to Single Cauldron Familiar

    I had multiple food tokens and a Trail of Crumbs in play and a Cauldron Familiar in the graveyard.

    On my opponent's end step, I held full control in order to activate Cauldron Familiar in the graveyard multiple times, allowing me to sacrifice more than 1 food token for multiple Trail triggers. This resulted in the program freezing and the client awarding me a match loss.

    1 vote

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  4. Ban Tibalt's Trickery from Historic

    Honestly... This card is ruining the casual meta... I am tired of getting an ulamog/ugin/etc... on turn 2 (with 0 costed stuff) or turn 3 (with magma opus on yard and throes cascade)... Those cards are designed to be played on the late game and their costs are fair, but people playing roulette and cheating them into play when you just have a single land in play is so broken...

    This isn't even Magic anymore... we're not playing, just watching the opponent's roulette hit something that will destroy you and you didn't even hit turn 2...

    3 votes

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  5. Unable to access app on iPad Air 4th gen. Only receive black screen with “waiting for server” message

    Unable to access app on iPad Air 4th gen. Only receive black screen with “waiting for server” message. Unable to get past login screen. Won’t connect.

    3 votes

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  6. Devs have 0 presence here. Maybe you should pay some people to interact with community and organise this 'forums' than a long list of 'hot

    ^

    But if you dont get it; maybe playing more effort in communication. Paying reps to help field questions and reorganise this so it actually acts a forums.

    Waste of time otherwise.

    2 votes

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  7. Last 2 updates need me to not just restart but uninstall the game and reinstall it on my Ipad Pro.

    Last 2 updates need me to not just restart but uninstall the game and reinstall it on my Ipad Pro.

    2 votes

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  8. Connection issues daily, game constantly crashes

    It's a shame because I love playing MTG and it was great to play whenever I wanted and could play against friends from miles away. And now all I play is follow the orange spinning wheel waiting on server connection. I've played way worse games with way better connection, this is just pathetic and it's been happening the last couple weeks. Reported issues before about losing games literally because of server and have not gotten any sort of compensation, it's like they don't give a **** about the consumer. Will not get another dime out of me and really close…

    3 votes

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  9. Kicked back to login screen every time I log in

    Every time I log in on MTGA, it shows the loading screen and then kicks me back out the log in screen again. I am on a PC using Windows 10. Appreciate the great game and hope the issue is fixed soon!

    2 votes

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  10. bug

    On both my phone and my app I am not being allowed to login to play. I have been logged out and prompted to enter my email and password to log back in and it just keeps taking me back to the login screen. I seem to have this problem every time there is maintenance.

    2 votes

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  11. Mobile game unresponsive

    Played in the Standard 2022 ranked queue. Dropped a land at the top of my 4th turn, then nothing was responding to my input. I force closed the game and restarted, which then prompted me to download a 9 mb file and a 30. By the time I got back into my game I ran out of time outs

    4 votes

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  12. Time out

    Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game

    9 votes

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  13. Add buyable dice colors!

    I for one would love to be able to use different dice colors than the normal DnD red colors! As an avid DnD player in both real life and in Magic, I think having a more customizable option for dice helps get into the mindset of what you're trying to accomplish. Having a blue/black dice set for your rouge class deck would be amazing!

    1 vote

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  14. Halvar God of Battle bug

    I had the Halvar God of Battle on the board.

    I had an Angel with an enchantment on it so at the beginning of each turn you can attach target aura to that creature. My opponent put Faith's Fetters on my creature blocking all abilities that were not mana related.

    The problem: At the beginning of each turn it asked me to click on the target to apply the double strike effect from Halvar. Because of Faith's Fetters it would not let me do that which is fine except I couldn't not do it either. I could not click on…

    4 votes

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  15. +1/+1 counters not registering

    Using a combination of cleric class, prosperous innkeeper and righteous valkerie I should be throwing around a lot of counters. At some point i clicked the same creatur 56 times, so it should get 56 counters, but instead it got none. The animation registered that the counter was given to the creature, going on to the next animation. even giving me the scry ability that was on another creature, so the loop worked as it should have. At first i thought it was a visual bug on my side, but it happened in the same game on both my android…

    2 votes

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  16. Commander Anthology for Brawl

    I really enjoy playing Historic Brawl on Arena. I think WOTC did a really good job adding that format to the game. However, the card pool seems to be lacking in a few areas. I think a few more cards should be added to the platform as a "Commander Anthology" to make it feel more like playing Commander.

    1. Sol Ring - It is a staple in Commander Decks and should be added to Historic Brawl with the caveat that it be only playable in Historic Brawl to avoid issues with Historic in general.

    2. Two Mana Ramp Spells. - I think…

    2 votes

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  17. Change to rewards system

    Right now players are rewarded for daily wins and weekly wins. I feel like a daily mission/reward system is a great way to keep players coming back each day, however, requiring wins is a bad idea. This creates an environment of bad behavior and limited deck play because players will build only fast decks with single tricks and then concede quickly if the deck fails or will sit and use timeouts to frustrate their opponent into conceding. My suggestion is to have the wins changed to games played without conceding. I think this will lead to a generally nice play…

    4 votes

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  18. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    13 votes

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  19. Ban Tibalt's Trickery in Standard

    This is supposed to be a game of skill, not chance.

    13 votes

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  20. Lite version of arena app

    Can you make a lite version of the android app? One that doesn't burn through battery so fast. Seems like every update gets more graphically intensive and I just want to play cards.

    4 votes

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