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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3416 results found

  1. can not log in

    March 12th, been trying to log in all day and I keep getting stuck in a loop verifying local assets and then it boots me out. downloaded the new update andit still doesn't let me in.

    1 vote

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  2. 1 vote

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  3. New event idea

    I have an idea to for a new event. I would love to see a mono green event where players can only use mono green standard cards and the colors change every week or month. It has been hard to enjoy playing against certain types of decks (e.g. kill decks, control decks, mill decks...), as it doesn't allow me to play my deck to it's fullest potential. I would love to play similar decks to mine.

    2 votes

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  4. Your FAQ page states that you accept the JCB credit card but the checkout page does not include the JCB logo so a JCB card holder would not

    Your FAQ page states that you accept the JCB credit card but the checkout page does not include the JCB logo so a JCB card holder would not know they can use their card for payment. To provide a better customer experience and increase sales, I would like to request that you add the JCB logo on the checkout page. I have attached the logo and would appreciate any consideration you will make to this request. Please let me know and thank you!

    1 vote

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  5. add cancel option for dual faced modal lands

    Please add an option to cancel playing bolt land as a land once selected. I have accidentally clicked the wrong side in arena several times when I wanted to play the card as a spell and I don't have the option to undo that once clicked (unlike most other cards in the interface before they hit the field of play).

    3 votes

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  6. Absturz

    Hallo!

    Magic Arena stürtzt seit Tagen immer wieder und mehrmals hintereinander ab...

    1 vote

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  7. Grasping Giant Avoids Hexproofed creatures, is still able to use it's ability (At least ones equipped with Mirrors shield)

    The wording "Cannot be the Target of Spells or Abilities" says it all. short of using proxy take-downs, any direct attack or blocking of "Grasping Giant" results in the "Grasping Giant" ability being activated regardless is the attacking or blocking creature has Hexproof. This rule-breaking is unbalanced and infuriating to say the least. The obvious fix? Make it vulnerable to Hexproofed Creatures.

    1 vote

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  8. Move Emote Selection Arrows Inside Emote Circle

    I think the new push of more emotes is fun but I think having the selection arrows on the outside of the emote circle isn't as user-friendly as it could be. There is a lot of mouse movement to get to a single emote. Almost 1/3 of a screen.

    If you moved the selection arrows inside the emote circle, closest to the avatar, you could quickly go through your emotes and select the one you're looking for quickly.

    See the attached image for reference.

    4 votes

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  9. High frequency sound effects are painful to hear

    The high frequency sound effects, for example, when an ability goes on the stack or when a +1/+1 counter is added to a creature, hurt to listen to. I frequently turn the sound off. Please consider changing these sounds. Thanks!

    3 votes

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  10. Invocations art style

    Dear Arena people,

    Please add art styles for the amonkhet/hour of devastation invocations, in particular for cards that are already available on arena, e.g. Omniscience with the Nicol Bolas Art.

    Thanks for the amazing game!

    2 votes

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  11. Automatic land adjustment works realy bad, i have good example

    I added the picture of my deck with lads adjusted automaticly. There is 10 black sources and 8 white sources. As you can see i have there 10 white cards i should play early and only 5 such black cards. So this proportion should be opposite 10 white to 8 black.
    By the way i knew that is work bad so i reper this by changing 1 swomp to plain. But i didnt thought that it could add 2 much mana of 1 colour so i didnt count dose land by myself. If i would counted them i would reper…

    1 vote

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  12. Conclave Mentor + Deadweight

    I could be wrong, but when a -2/-2 is put onto Conclave mentor such as with 'Dead Weight' or 'Crippling Fear', when they are removed from the battlefield it doesn't count as a 'death' and you don't gain life from Conclave Mentor's ability? Is this a bug or a feature.

    1 vote

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  13. Rename "Traditional" to "Best Of 3".

    Use terms like BO1, BO3. "Premier" and "Traditional" don't mean anything to me.

    2 votes

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  14. 2 votes

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  15. valkmira protectors shield bug with heliods intervention..

    i used heliods intervention with valkira out to target 3 of opponents artifacts, i saved ONE mana because the card says you need to pay ONE mana extra when you target .. then the game demanded i pay TWO mana, note: it didnt demand THREE mana.. it demanded two mana and i could not pay two mana so the whole card fizzled out. regardless of how the card is supposed to work, theres no reason on earth for it to demand TWO mana, two total not two more .. the card is written like **** to begin with, very unclear…

    1 vote

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  16. there is a major bug where right clicking the card becomes disabled and stops working and you have to restart the game to fix it!

    there is a major bug where right clicking the card becomes disabled and stops working and you have to restart the game to fix it! someone needs to force the programmers to play their own broken game so they can find out these kinds of bugs for themselves, and fix them fast!

    1 vote

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  17. head icon always gets in the way of the cards behind it and otherthings too! relocate the head icons!

    the dang head icon is always in the way, so move it down! if there is an exposed card behind it its so hard to even see the card. its like a wrestling match between the mouse and the head icon and the card to wiggle around to finally see the card. the head icon should be moved down and be bigger for easier targeting, and emoticons should not pop up when clicking a head icon there should be an alternitive way to access the lame useless emoticons!

    1 vote

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  18. App for Android been closed lot of times

    Hi
    I used to play MTGA in Android 11, throught Samsung S10 (Latin America version, with Exynos).
    Lot of times the game simple closed in the middle of the battle, on sideboarding or waiting room.
    In my phone, there is a configuration that saves batteries, normal in most of devices. In particular there was an option that limitated my CPU to max 70% of capacity...
    So I cut this config and let the CPU free to process...
    The game don't get closed anymore in the middle of the gameplay...has been 5 days and no crash!
    So, maybe your development team…

    1 vote

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  19. Stop making a **** product

    Stop rigging the game to be pay to play. If people have fun they will spend more, not if you try and manipulate their experience. We are not idiots, we know that you are gifting wins and creating losses trying to fatten your bottom line. This is going to backfire on you, as an angry customer like myself will spread your misdeeds by word of mouth and around the internet in an attempt to sabotage the current management team's philosophy of treating their customers like unworthy slaves.

    Go ahead and delete this, everyone in the community knows that WotC is…

    3 votes

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  20. Broken game play

    The zeneith flare is stupid broken. i really think that yall should look into putting it on your banned list. its way to easy to cycle cards and then drop that stupid @$& card and win the game. there is no defense to it what so ever. i think yall should really consider looking into this. ive been playing magic since Beta and that is the most ridiculous card i have ever seen in all the years ive played. Thanks for your time and i hope that yall take it into consideration

    2 votes

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