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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3293 results found

  1. Starter Deck

    Please fix the counter under the starter deck, as it goes over 3. The rewards can be linked to each starter deck explicitly

    16 votes

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  2. connect to server

    Since 25th Decembre I cannot connect to the servers anymore via my router. I didn't change anything in its configuration. I'm always stuck in the "Waiting for Server" Screen. It doesn't matter if I use my android phone or my Windows 'PC. I can only connect if I use my phone without Wifi.

    3 votes

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  3. Please revert the change to golden packs

    The change to golden packs is very disappointing to anyone who doesn't play alchemy or historic. While LTR was the most recent set, it felt excusable that golden packs would include LTR cards, especially as purchasing LTR packs contributed to golden pack progress.

    However, now that WOE is the most recent set, and WOE packs are the only ones contributing to golden pack progress, it's really frustrating knowing that I will be "rewarded" for buying standard-legal packs by being given cards that I have zero use for.

    The announcement posted today says that the LTR cards will be present to…

    10 votes

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  4. Problem connection crash on mobile (waiting for server)

    Hello, I have experienced a lot of bugs on my phone samsung android 13 and I don't have them on other games such as legend of runeterra, yu-gi-oh, hearthstone.
    While I'm playing it just freezes and says waiting for server, eventually it will connect again but most of the time I'm just waiting and wasting my time then I restart the app and it takes a lot of time to connect to the game I was initially playing and most of the time I incur a defeat.

    Big issue :
    -Game that freeze
    -time to reconnect to the match

    2 votes

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  5. call a surprise witness

    call a surprise witness unable to target ***** against humanity after it is put into my graveyard with the surveil on the blue clue equipment this all happened during murder at karlov manor during draft

    2 votes

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  6. Restrict Win Rewards to Ranked Modes

    MTGA is very unfriendly to casual play. The game is so optimized, plugins like Untapped, and netdecking in general all push every player into becoming a spike.

    This is compounded by daily win rewards incentivizing aggressive decks and conceding the moment you no longer think you can win or win fast.

    There just isn't a healthy amount of players in the play queue that just want to construct a fun deck and let games play out.

    I suggest that all daily/weekly rewards that require wins also require that wins are completed in ranked queues only.

    This would allow tryhards and…

    2 votes

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  7. duplicate protection

    Uncommons and commons should be duplicate protected. Being short uncommon wild cards feels bad.

    2 votes

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  8. Alternate Sheoldred, the Apocalypse

    Alternate version of Sheoldred, the Apocalypse that allows opponents to opt out of life loss. Stats, costs, colors, and types are the same except the oracle is replaced with the following:
    "Deathtouch
    Whenever you draw a card, you gain 2 life.
    Whenever an opponent draws a card, they lose 2 life unless they exile a card from their hand"
    The intent behind this is to mitigate the life advantage Apocalypse Sheoldred generates, in Alchemy especially. Forcing the afflicted player to exile the card prevents them from gaining life or creature advantage from leveraging pseudo-madness triggers or regeneration effects. Apocalypse Sheoldred…

    4 votes

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  9. Format care

    Please, take care of your product nerfing and buffing more frequently.
    It is indecent to continually find decks that are not impossible to interact with in the format, such as Azorius geist and discover in Histroic. Game experience becomes extremely frustrating, extremely extremely boring, and creates a negative environment. In a digital game and formats, like historic, players deserve more attention and care than in a real one, because of the high number of matches played.

    3 votes

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  10. There is no use asking MTGA for improvements.

    Nothing will improve as long as there are people paying for it.

    3 votes

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  11. Infinite combo broke turn order

    Opponent was using Snarling Gorehound, Moss-Pit Skeleton and Insidious Roots. They continued to create plant tokens by putting MPS back on top of their library until they had over 800 instances on the stack. Waited forever to be able to block their creatures and most likely win thanks to Bastion of Remembrance. However, after everything was finally off the stack, it went from his pre combat mainphase to damage step without me getting a chance to declare blockers. This felt like a deliberate exploit to win the match.

    3 votes

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  12. Make reporting poor conduct easier.

    Right now I have to leave the game, sign into a website, and enter in information that is ignored.

    It's like you're punishing me for reporting. It'd be great that if you're ignoring the reports, that you could at least toss us a bone and include a feature within the app itself to easily report poor conduct.

    4 votes

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  13. Ranked progress bonus for beating opponents at higher ranks

    Add some form of progress bonus for beating opponents at higher ranks and some point loss increase for losing to opponents at higher ranks.

    Higher ranks should be able to win more against opponents at lower ranks so it helps getting players back to the ranks they were before reset and also decreases the winstreak luck aspect of climbing that sends you up the entire ladder.

    In the screenshot i 2-0:d this guy 4 or 5 divisions above me because i havent played in about half a year and got reset down to bronze, the game should accomodate players for…

    2 votes

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  14. Stop doing the after game survey

    Stop asking for the smile or frown survey answer after games. It's annoying when people know the match making and shuffler Is curated. Don't pretend to care, make positive change instead.

    7 votes

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  15. Commoner event

    Some places are using a new gameplay style called commoner. The premise behind commoner decks are that they can only have common cards. This levels the playing field against those who can spend tons of money buying the rare or mystic cards. Might be fun to include that style of gameplay.

    2 votes

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  16. Sparky suggestion

    Sparky is a brilliant tool, but can be made so much better…

    Please make a sparky deck for every color and every format maybe even some color combos and here is the key… let players choose which sparky deck they play. This will allow players like me to tune/test our deck ideas more easily instead of hoping I’m playing a particular sparky color or type, also more options. Updating sparkys decks would also be nice. Some formats can’t even play against sparky now which is how see if a deck is worth playing. This could be a massive tool going…

    3 votes

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  17. Sandbox Mode

    Now that Historic is up and running, it's no surprise that the only incentives are for degeneracy. All those turn 3 infinite combos are fine for Spikes, but there should be a way to gauge and match the decks by power level. I'm trying to play-test a casual deck that's worth $9 in paper, and getting matched with $500 Crabvine decks and Mystic Forge. I don't need playtesting to understand that this casual deck is going to struggle against Platinum Angel cheated in with Defense of the Heart or 25 power with trample on turn three from a discover deck.…

    4 votes

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  18. Stifle Pact of Negation

    The game keeps making me lose by not letting me use "Stifle" to respond to a "Pact of Negation" trigger. its done this 4 times so far. please fix

    2 votes

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  19. don't let people spend their currency on things they can't obtain

    New player here, haven't used card styles yet. I was unaware of how they work. I wanted a card style for my land. Everything was blacked out except 3, naturally I chose one and spent 2,500 gold on it. After trying to figure out why I couldn't use it I realized it was because I didn't have the original. "ok" I tell myself "that actually makes sense... guess I have to figure out how to unlock that original print." *researches internet "Oh I cant... I just spent 2,500 gold on a card style the game will never let me use".…

    2 votes

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  20. Forceing a draw because of poor programming

    You forced a draw when I was clearly going to win just because your programming forces a slow way to add counters to the creatures. All you need to do is process large amounts of counters like this in the background and ask us where we want to distribute them. You not only dropped my XP for this game, also my coins.

    2 votes

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