MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1364 results found
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Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
16 votes -
Don't ruin historic with alchemy
I've upvoted several of the posts echoing this thought, but I'm adding mine to the mix. I've been spending about $200/mo on Arena since it came out for Mac. That ends December 9 when Alchemy comes out and ruins historic. It begins again when a real eternal format is reintroduced to MTGA.
20 votes -
Make a seperate „Paper“-Historic Option
With the recent changes to Historic it just does not any longer serve its purpose as a way to use old Standard cards in another format.
There is just no longer a incentive to build a Historic collection or Historic decks, when cards can be changed sort of randomly.
I think that long term this will also affect Standard popularity and the overall player base.20 votes -
Support M1 (apple silicon) on macOS
Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.
22 votes -
Matchmaking
I get that the active matchmaking code is there to make things interesting for players and the deck they're using. You've done this for years with win rates at events, it's fine here. However, PLEASE strip out one element of it: the Archetype matching. Specifically feel free to keep in matchmaking by ranked tier (if playing ranked), win rate in-event (if limited or other events), overall quality or popularity of deck strategy / individual cards in deck / numbers of rares and mythics. All of these serve their purpose well. That said, NO ONE wants to play against matches they…
10 votes -
Check for active matches FIRST after crash.
Listen, Arena is glitchy trash that crashes constantly. I've come to accept that. It would be nice if you'd skip the "loading initial scene" and other steps before letting someone back into their match, though. "Checking for active matches" should be the FIRST step, in order to screwing people over.
12 votes -
Basic Social Functions
Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.
Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:
Friend people you meet
This is a basic…
215 votes -
Collected company
Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.
16 votes -
Nerf Farewell
Nerf Farewell: "chose one or more:" -> "chose one:"
Currently as printed this card is stupidly OP. Should not be able to wipe out everything of all types.
7 votes -
Make Bot Match All Access
Players should be allowed to use any deck in bot match, even if they do not own all the cards in the deck. This would allow players (especially new players) to experiment with new decks without having to first expend their already very limited wildcards, and since bot match is inherently solo-only, this change would not interfere with other players' experience. Thank you very much.
12 votes -
getting gold wildcard for a mythic pack
How am I supposed to be redeemed for faulty merchandise if we can't even get a hold of you.... your bug with mythic packs literally robbed me of my mythic card (wildcard). get your **** together!!
6 votes -
Alchemy and Historic
Suggestion :
Arena Historic (Bo1) with Achemy/rebalanced cards
Traditional Historic (Bo3) without Alchemy/rebalanced cards.
Same for Brawl.16 votes -
Multi-Player Historic Brawl
Please add 4 player Historic Brawl option for MtGA. We, as the player base know, that “Historic Brawl” is essentially EDH, a format that was designed to be multi-player. For this reason, I’m suggesting the addition of multi-player historic brawl so the format can be enjoyed as intended, with multiple people.
This would also,I believe, increase the player base in the long term, and encourage people to play online with their friends. It would make a killer addition to MtGA8 votes -
The option for Paper OR live formats
Please give us the option to play historic (and other non-standard formats) as a "paper" format with no digital only cards/mechanics and rebalnces. Standard has never been my favourite format so when historic was added to Arena I was thrilled. But between digital only cards, mechanics and rebalanced cards it just doesn't feel like I'm playing the card game I've fallen in love with.
15 votes -
Matchmaking Terrible
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went…
30 votes -
Product Suggestion
What's the point of the Alchemy format if you're going to force the changes on Historic?
Leave Historic untouched. I'm done playing MTG Arena until this is reverted, and I will be encouraging my playgroup to avoid it entirely. If I wanted to play Hearthstone, I would. Absolutely rubbish update.
Also consider hastening the animations, such as discarding cards.
Leave Historic alone.
16 votes -
Arena will relaunch to verify asset contents (loop)
PLatform PC/Windows
Dxdiag information added in logs as well as multiple logs leading to the same result.
After the download of the Neon Dynasty update I get an error that says Arena will relaunch to verify asset contents. This keeps looping. I have looked online but the proposed fix of changing IP's does not work. Really bummed. Tried removing a lot of data. Everything gets downloaded then I get the same error again. Please help for a fix.
7 votes -
Improving bot matches
I would like to suggest a more diverse and challenging bot. Sometimes I want to test my deck or enjoy playing magic at my own pace and the current bot is disappointing. I don't think bot should be just for beginners.
17 votes -
Mythic booster
Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.
Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?
6 votes -
Can’t submit bug report
Try to submit a bug report.
iOS
See screenshot.
To be able to submit a bug report.
18 votes
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