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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3404 results found

  1. Pulling banned cards after banning

    I was absolutely shocked by a response from support today on this topic. I pulled a Once Upon a Time from an Eldraine pack AFTER it was already banned. If it had been before, I would have received a wildcard for it. They're told me I can't get one after the ban which means WotC is fine with people being able to pull an unusable card from a pack despite recognizing the problem at the time of banning. I'm dumbfounded right now - this has to be addressed.

    3 votes

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  2. We Need Frequent Historic Deals and Bundles to Help Curve Out the Money Gap to Get Into Historic

    Most of us didn't start playing MTG Arena at the beginning of the game. So we didn't start collecting the historic sets when they were still in standard, and when they were still a few of them. Also, note that remastered sets also requires us to invest in them even though they were never in standard when MTG Arena was around.

    All of this makes Historic so expensive. It's going to cost so much money to get into historic for new or somewhat new players that it's foolish to spend so much money on historic sets. What we need is…

    3 votes

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  3. Suggestions

    First suggestion is for Bot matches to still continue to count toward daily goals like "Cast 20 creature spells." This may have just been a bug, but last night I finally completed the Color Challenges and played a game of Standard Ranked. Today I tried to play against the Bot while I was at work to complete the challenges, but they were no longer gaining completion. Being able to play the bot, which has no time limits, is useful for someone who works a lot.

    Second suggestion, following from the first, is a game mode that isn't timed in that…

    1 vote

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  4. Remove Starter Cards from Collection

    Remove Starter Cards from Collection. After a set time all users should have starter cards removed. After playing for a short time I have plenty of cards. I can only see so many Hallowed Priest and Impassioned Orators. I have played Magic off and on since the 1990s. MTG Arena is great, but I will be forced to stop spending money and leave due to over use of starter cards.

    2 votes

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  5. Bug not letting me attack with everyone or anyone

    It wasn't letting me attack with the 'all attack' button. It wouldn't let me attack with a single creature either. I attached a screen shot of the current board when it happened. This has happened before also, but didn't take screens hots and don't remember specifically. Also, thank you guys for finally putting this on mobile! I love it so much. With any luck, you'll take down hearthstone, that wannabe game. Thanks again!

    1 vote

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  6. SHAME!

    SHAME! MTGA is a totally stupid game ! Wizards just want my money but never provide a good experience.

    1 vote

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  7. Challenge 3 white vs blue deck loadout feedback

    There is zero variation with the initial deck draw of challenge 3. The same 7 cards are drawn in hand, and the opponent plays the exact same motions game after game, which results in a loss for the player. Need to vary the initial draw for the player

    1 vote

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  8. Discourage Excessive Concessions

    I'd like to suggest something to discourage people from conceding. I don't know what it should be or what happens currently. Does it count as a loss? I've had so many games end super early, when it seems my opponent isn't drawing the cards they want, even before I've played anything threatening or when the game is still 20-20 but after the initial couple turns. It also happens when the end is imminent. I'm not suggesting something large, because I know some people just have poor connection or have to stop playing because of a legitimate interruption. Just something enough…

    1 vote

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  9. Auto Sign-in

    When selecting "Report Bug" from app homestretch, upon redirect to website have the two servers connected to recognize the account, thereby eliminating the need to login.

    1 vote

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  10. More forgiving rewards for phantom events

    The most recent arena cube has been a huge success, and it's proven to be a fun and exciting format.

    However, the cost and rewards can be unforgiving for newer players. It is very demoralizing to draft a deck that you are really excited about, lose a few times and find out that you are out of gold/gems to try again.

    I am happy to spend money on phantom events like this, but it is hard to justify when you may only get to play a few drafts with the gems you purchase depending on your record.

    I would be…

    2 votes

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  11. Mouseover Set Names

    When hovering over the different set icons in the Pack Purchase screen, it would be helpful to have the name of the set appear in a mouse-over window.

    2 votes

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  12. [BUG] Legendary rule not applied for similar name planewalkers usage

    The legend rule must be applied if the same player has on his board two different planeswalker sharing a planewalker name (two "Garruk" for example)
    Currently it is possible to have more than one planewalker on the same side with the same name

    2 votes

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  13. Game breaking bug with spec lands

    It seems to be only with special lands. There's been no real rhyme or reason besides when I have 5 or more lands (either special lands or regular). But the land will glitch into the middle of the play field (as depicted) and won't seem to activate as being in play until the end of the turn. During this game was the worse I've seen it as it affected 1. Paying for things and 2. Seemed to but the game out so bad that I couldn't see what was being played, couldn't play anything, couldn't take any actions during anyone's…

    1 vote

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  14. Kaldheim Mastery Pass level 30 - Missing Orb Icon

    Level 30 of the Kaldheim mastery pass reads: "1 set mastery orb & 4x surtland elementalist," however the icon in the strip only shows the elementalist.

    The rewards did include the orb, however.

    1 vote

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  15. Sealed Arena Open timer

    Edit: though there may not be a choice in order to get the event done in time? Maybe just a clearer indicator? Call attention to the time limit somewhere? I didn't see the details anywhere. But I think it only really happened because my deck didn't have enough power.

    Ended up playing defense in a board lockdown until my opponent decked themselves first game. Really brutal to play my first Day 2 and only find out it is a match timer and not a game timer when it makes the 5 second countdown noise in game 2. Explains why my…

    1 vote

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  16. Even Bug/Product Suggestion is bugged... :(

    Even Bug/Product Suggestion is bugged... :(

    3 votes

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  17. Give wild cards as a price

    Give wild cards as a price, that simple.
    You give random useless card as a price in events and that don't help to set rotation of for new player.

    1 vote

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  18. Proposed Rule Change: Fettered Cards

    Once again, there appear to be more bans coming for Magic, which is fine given the current rules, but I think it will be a persistent problem until the rules of Magic allow for a more dynamic form of banning, i.e., players should be able to prevent the use of certain cards during matches.

    My current term for this is "fettering" and the way I envision it, each player would have a fettered list of five cards (in Standard, a larger list in older formats) that if either player has them in their deck, changes those cards into fettered cards.…

    1 vote

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  19. Wrongly calculated dmg

    Match between player named "Jesper" and "spicyredpirate" on 24.12.2020 at around 21:06.
    Fervent Champion attacks. Another Fervent Champion gives him +1/+0 boost making him 2/1 creature. Castle Embereth gives all creatures +1/+0 making this Fervent Champion 3/1 now. Rimrock Knight was played from hand as an instant giving this Fervent Knight +2/+0 making him 5/1 now.
    Next, this Fervent Knight is being blocked by my Yorvo, Lord of Garenbrig who is now 7/7.
    FOR SOME REASON, this Fervent Knight KILLS my giant... Please explain how 5/1 creature kills 7/7 giant........?

    2 votes

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  20. PC text in Android version

    One of the reminders/suggestions that appear before a match references the "spacebar" on the Android version of the game.

    1 vote

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