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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3403 results found

  1. How about an Option to allow your dec

    The idea is simple. Provide a option to allow your deck to be viewed by someone you beat. For that match only and not sideboard (unless it was accessed in the match.) In exchange the "mentor program participant"get bonus gems or cosmetic points or an advancement on Their wildcard wheels.

    2 votes

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  2. Product Suggestion

    updates in background (convenience) , better cellular servers (I can't run the app on my phone with 4G-LTE however my buddy doesn't have any issues on 5G)

    1 vote

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  3. Winning and Losing only 1 rank when you split a Match

    I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.

    I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.

    1 vote

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  4. Question pertaining the rights of software developers as it pertains to the game.

    C# developer (here): "Hats off."

    I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.

    Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?

    1 vote

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  5. Magic version of Hearthstone "Dusting" service

    Have it possible to where, if you need wildcards, you can trade up or down (1 Mythic Rare wc for 4 Rares, 15 Uncommons for 1 Rare, etc.). Hearthstone has a service where, if you have golden versions of cards, you can get rid of them "dust them" for a significant amount that can be used for other cards to build other decks. Thoughts?

    1 vote

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  6. Deckbuilder View

    Add both of the two deckbuilder views on the mobile version like how they are on the desktop.

    1 vote

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  7. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  8. free mastery pass section and mastery time-gate and more suggestions

    for the free part of the mastery pass, there is a lot of empty slots. I'd suggest putting gold or XP in those. There's no point in just leaving them empty. Especially when the pass is time-gated. And another thing, getting rid of the time-gating when it comes to the mastery pass. Let players grind it out if they want.

    extra suggestions:
    - Bonus XP boost after purchasing the pass would be great.
    - Bonus quests for mastery pass owners.
    - Wild card bundles
    - Saheeli Rai box artwork avatar or card style (my bias)
    - Daily deal pack bundle…

    2 votes

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  9. why we still have brawl in arena ??

    If this is still staying only 1v1 game mode why keep brawl as play mode when its meant to be EDH butt in standart. What is the reason if not makei so that it's as commander to be multiplayer game .

    Is there coming any changes to arena so that we have multi player mode ?
    is there any one reading these ?
    what the point to ask anything when no one is answering ?
    WHO THE **** THOUGHT THAT BRAWL IS 1V1 MODE????

    1 vote

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  10. Stuck in Treasure Singleton duel

    Game was stuck while I trying to exile an opponent's enchantment. I saw my time-fuse burnt out first, then opponent's. I can do nothing afterward, even leaving the match.

    1 vote

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  11. Lithoform Engine copied Saga without lore counters

    I copied the Permanent: Kiora Bests the Sea God while playing with the Lithoform Engine and there was correctly created a token of it like expected but none of them entered with a lore counter on it. Next turn in my draw step both got their first counter. Should be the second already.
    (Windows system)

    1 vote

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  12. Clicked on opponent's gravyard

    I was in the middle of a match when I clicked on the opponent's graveyard. The cards came up in screen and started flashing and I couldn't close the action. I couldn't select cards or play anything and the game was making take my timer.

    1 vote

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  13. we are exploited by wizard/assbro

    why not make quick draft of new series available from start of release and available longer?

    or why mtga doesnt ask for a monthly fee instead of making us pay 15$ a game you can loose in less than 10 minutes because of stupid shuffling algorithm?

    why asking the question? you could ask... because me know the awnser!!! Hasbro... DOUBLE THEYRE MONEY!!!

    you should be ashamed that you're using loyal costumers like milking cows!!! No discisions are made in regards of the users, just money money money... business is business, regardless how people feel and regardless if you'se using kids…

    1 vote

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  14. Smartphone goes to standby

    The screen keeps getting dark and then the smartphone goes into standby. In most apps you can see that it is possible to prevent the standby mode. Magic Arena App should basically do that. This also happens, for example, when I'm in a loading screen or when the app is looking for an opponent for me. A game on the smartphone should always ensure that the display remains switched on.

    1 vote

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  15. Zoom on CardView

    When I play there are two features that I miss:

    1 - Horizontal view on sealed deck building to help with mana curve smoothing

    2 - Zoom on text when on cardview. Some cards have a lot of text so the letters are very small. An adicional zoom feature on the card should be available with two fingers touch

    1 vote

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  16. Visual Effects - Creature Fight Animation

    One of my favorite visuals is when certain cards hit the board and the creature animation happens.

    I thought it would be really cool to have creature animation take place when creatures attack and block each other (kind of Star Wars Dejarik/Holochess esque) where you can see the creatures actually combat each other.

    I think that would be a really cool graphic. Just wanted to share, thank you for your time!!!

    PS
    If not everyone would enjoy that sort of animation it could always be a feature that is turned off in the "Options" section of the game.

    3 votes

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  17. in search of greatness into saga etb gives no lore counters

    I "In Search of Greatness"-ed a elspeth conquers death onto the battlefield and no lore counters were put on the saga.

    1 vote

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  18. Make MTGA Mobile cross platform.

    Cross platform play for Magic the Gathering Arena, so you can use one account for both PC and Mobile. When I login on mobile, it wants to restart the entire tutorial. That's a hard no. I picked up MTGA last week to get a head start for mobile. Please make it cross platform.

    1 vote

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  19. Please Disallow Arena Reprints in Ranked Modes

    It is highly frustrating to play against the arena starter decks even into the higher tiers of ranked modes. It warps the metagame and stifles deckbuilding as players just continue to play the same decks they've used for the past three years because of the reprints. Just after the release of Zendikar Rising there was such a surge of variety in decks such as orzhov lifegain that has disappeared in favor of just using the arena reprints.

    Ajani's Pridemate should have rotated out with the Ravnica sets, it's so tiring to see Hallowed Priest outshining Cleric of Life's Blood, or…

    2 votes

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  20. MTG Arena (Android) Forecasting new devices?

    Good afternoon, any predictions for other devices? And will devices with Snapdragon below the one I recommend at the moment also have a chance?

    1 vote

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