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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9347 results found

  1. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. achievements

    Achievements just disappeared

    So I was playing a game in PC and realised I had no emotes or tilte equiped. When I tried to re-equip them, I just couldn't, so I went to check the achievements and well... Just check the screenshot I guess

    2 votes

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  3. Fix/balance 1st v 2nd in Bo1

    For the love of all that is holy; can you please put in more effort to balancing the 1st v 2nd winrates in Bo1? It is nightmarish right now. The last stat I saw regarding winrates had the player going second at about 40% - but that was back from about 2020, and it feels so much worse right now (definitely feels sub-40%). The loss in tempo is absolutely backbreaking, and the fact that you get a >60% winrate when going first means nothing when the going-second experience is so miserable.

    Obviously there's no easy fix, but the devs need…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Asset Manifest Error

    I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.

    1.   Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen. 
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
      
    3.   Enter the actual results you’re experiencing - Asset Manifest Error, retry?
    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Nadu Needs to Go

    Even with Nadu being nerfed by alchemy. That card is still way to powerful and needs banned from brawl

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. bug - Best two out of three does not count wins correctly

    When playing best two out of three games, winning a game isn't being counted correctly for ranking during a loss. At Platinum ranking, winning one game and losing two should be a minus-one change in rank but is instead a minus-two, the same as losing two games without winning any.

    I'm open to being pointed to when this changed if it was intentional but I don't see any articles discussing the change and it makes best-of-three games pointless

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Incomplete keyword translation Discover in Spanish

    The Spanish text for the Discover keyword is missing the "If you don’t cast it, put that card into your
    hand." portion.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  8. Product Suggestion -Dusk Legion Duelist

    The card "Dusk Legion Duelist" doesn't work as stated. I'm supposed to be able to draw a card, but I do not.
    My first card played was Dusk Legion Duelist. My second card, added a +1/+1 counter to it and nothing....
    Game Log attached.

    1 vote

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  9. Arena down, not connecting "Error Updating Data"

    I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"

    My connect was lost in the middle of an event game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Gene Polinator, Wandering Rescuer

    1. The Wandering Rescuer on the battlefield under my control
    2. Gene Pollinator on the battlefield (no summoning sickness) under my control
    3. Play Oviya, Automech Artisan
    4. Pass turn to opponent who has nothing on their battlefield
    5. Opponent casts Shoot The Sherrif targeting Oviya, Automech ----------- Problem -------- Priority was not passed to me to use Gene Pollinator to tap the Oviya Automech for mana in order to give it hex proof from the wandering rescuer.

    The Oviya Automech Artisan died, meaning I could not play Ghalta and I lost the ranked match in top 1000 mythic.

    I would say this is a…

    1 vote

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  11. I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.

    I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. Come on with the dds script

    In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Sunstar Chaplain bug

    Sunstar Chaplain, when you have two tapped creatures at beginning of end step, should allow you to put a +1/+1 counter on a creature you control.
    The trigger happens, I select a creature to put the counter on, and play proceeds with no +1/+1 counter on the creature I selected.
    This bug has happened multiple times now, in different games on different days.
    I've uploaded a log file of a game against Sparky where I reproduced the bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Shuffle algorithm

    This shuffling algorithm is broken and no one can tell me otherwise. Not spending anymore money on this game until it's truly representing a random shuffle. I get that you don't want to discourage new players but this is ridiculous.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. could not pay X when casting

    see screenshot i had 15 mana and my creature just refused to be stop for paying X. and wend straight in gy. !!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Vigilance ability does not allow the creature to be used for crewing

    When attempting to attack with a creature that has Vigilance and then crew a station in the same turn after attacking, the creature cannot be used to the station. It appears that the Vigilance ability does not allow the creature to be used for crewing.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Alchemy Invalid Deck Error - Bug

    I don't have access to my decks in alchemy, they are all considered invalid, although i can't find any major update that would ban almost all formats from alchemy recently, is there ?

    it concerns the alchemy format - i have access to my standard decks everything seems fine for that format. But in alchemy play all my decks are invalid. I am sure most of the cards of these decks are still valid in this alchemy format, anyway i can't find any trace of an update of that format recently.

    2 votes

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  18. overlord of the balemurk

    Cant counter "Overlord of the Balemurk" when it is cast for its impending cost. It says its not a creature, when it is cast like that, for its impending cost. But spell pierce doesnt work?!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Auto Order Triggers

    In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.

    Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Overlord of the floodpits Impending not casting correctly.

    Opponent was able to cast Overlord of the Floodpits on turn 3 without the impending counters so the creature was active immediately. No cards were played that would allow this. Screen shot is from turn four graveyard and battle field also represented. Please investigate. There’s a reason it’s supposed to have impending a 5/5 flyer on turn three is too big of an advantage.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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