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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10208 results found

  1. premier draft match extra loss bug

    Today, for the third time in little more than one month, I experienced a very frustrating bug. I was in the middle of a premier draft, and without notice or any kind of disconnection, an EXTRA LOSS was counted against me for no reason. It happened after I got kicked out of a match for no reason (no disconnection, no problems with the client, no crashes).

    I already reported this twice and I was ignored (I had to use a different account because I had trouble to login with my real account). Here the link to the bug report that…

    1 vote

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  2. card name in wrong language

    por favor traduzam o título do card.

    please translate the card title.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Lost a game to prishe wandering failing to find a land in my deck

    In my last game I immediately lost when I activated prishe’s wandering and it appeared to not find a land in my deck. It told me to select a monster to give a +1 counter to and then I immediately lost. Could I please get some kind of compensation for this, at least reverse the loss?

    1 vote

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  4. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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  5. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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  6. Warrior of Light is not multicolored for Rienne, Angel of Rebirth

    When Warrior of Light dies while it's owner controls Rienne, Angel of Rebirth, Rienne's ability to put the multicolored creature back into it's owner's hand when it dies will not trigger.

    Steps to duplicate:
    1. Use the Brawl format with Warrior of Light as commander
    2. Have Rienne, Angel of Rebirth on the field alongside Warrior of Light
    3. Have both die (board wipe used was toxic deluge in my case)
    4. Decline the ability to put Warrior of Light back into your command zone, leaving him in the graveyard.
    5. Watch as he doesn't come back to your hand.…

    1 vote

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  7. Server Disconnect Mid Match

    My game disconnected in the middle of a match. Literally as I am swinging in for lethal damage to win the game, I get the message "server disconnected", the screen goes black briefly, and I am back to my draft menu with no option to rejoin the game. A few minutes later, the game is registered as a loss. Why am I paying money for this experience when I can just be randomly told "nope you lose" right as I'm about to win?

    1 vote

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  8. Jumpstart Locked Out - Home Button

    The Jumpstart screen only shows a Home button. I am not able to play, resign, get a new deck, etc. This bug occurs on both mobile and Mac.

    Steps to reproduce - Login to Arena, click Play or navigate to Jumpstart.

    1 vote

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  9. FF Booster had a Commander Legends card with a Cloud Strife art

    I just oppened a FF booster and got a "Najeela, the Blade Blossom" with a Cloud Strife art in the mythic slot. I did a quick research and I didnt find anything that suggested that this is indeed a card in the FF set. What should I do? i can't even use it in standard...

    1 vote

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  10. ドラフトで勝ったのに負け星がついて終了した。

    勝利したのにホーム画面に戻ると負け扱いになっていた。

    1 vote

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  11. Not connected but loss anyway

    So, as you can see, 2 mins in, I am not in the game... And then when I canceled, it showed as a 2nd loss... For the amount of money I am paying you guys, I expect a refund. Pls, check my account, you will see that I am a definition of a "paying customer", and I feel really bad now. This is like a 5th time in the last couple of weeks that I am losing because of tech issues, but now it's enough.

    1 vote

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  12. Achievement issue

    Just finished a Start Deck Duel game with 0 cards in the library, but the "All According to My Calculations@ Achievement was not unlocked, even though it doesn't say anything about the Starter Deck games. Didn't make a screenshot as didn't expect this, obviously.
    Is this right, or should the achievement have been unlocked?

    User: Meerkatsneeze#59987
    Game date/time: Wednesday, June 18th, ~12:30 GMT

    1 vote

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  13. premier draft disconnect, again...

    Once again in the premier draft directly after the last one I reported my game went unresponsive in the middle of the game causing me to lose this time I got completely frozen. Please fix and Please give me back the Premier draft resssources I just now bought gems for this its really frustrating

    1 vote

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  14. Draft loss bug

    At least twice in the last week, I was playing a premier draft or sealed event, and during the game the screen faded to the main screen. I was then awarded with a loss, despite the game status (at least the one of this morning the game was quite balanced if not ahead for me)
    This results in early conclusion of those events, and resources were wasted.

    1 vote

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  15. Premier draft

    I was playing a premier draft on my laptop and it just kept on happening that couldnt read the cards as I tried to hover over them they didnt zoom in like usual. Id like my token back please I dont know the set that well and I had to guess the wording on my cards.

    1 vote

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  16. アゾリウスの放血者が出ているのに、盗賊の才能のライフロスが2点のまま

    アゾリウスの放血者が場に出ている場合、ダメージ・ライフロスが2倍になるはずですが、盗賊の才能によるライフロスが起こった場合、2点×2=4ライフロスのはずが2ライフしかロスしません。確認お願いします。

    1 vote

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  17. Auto ending my main phase 1 even though I have creatures with activated abilities i want to use before combat

    Activated ability of druid of the ciwl getting ignored as an option and my mp1 gets skipped

    1 vote

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  18. freeze shd not count as lose

    game freeze and kicked me out, then count me as lost. I was in a premier draft, and the results count. I want my refund.

    1 vote

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  19. Searing Blood is not working properly

    Searing Blood is not working as it should, it's the second time I've killed a creature with it and my opponent got no damage out of it. Almost lost a game just now because of this bug.

    1 vote

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  20. cid mwm

    Cid is not appearing in the card list for MWM

    1 vote

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