MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10196 results found
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Suddenly lose my game
Suddenly lose my game
I was playing quick draft, and my opponent cast Dewdrop Cure and I lose the game, the is nothing in that match that makes win the game with that.
4 votes -
Error when trying to equip emotes.
When equipping a 10th phrase emote the error "Cannot equip more than 15 emotes of the type phrase" appears.
So unless 10>15 these days, this seems to be bugged.
11 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
23 votes -
Cards not shuffling well
The last two days it seems like the decks aren't shuffling well. I got all one color lands, and all other color spells and creatures... in 5+ different games, in the last two days...
5 votes -
Unable to log in. Authentication failed: timeout
Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.
I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.
10 votes -
shuffler broken
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they…
16 votes -
prerelease
Prerelease issues.
With the change to prerelease codes and events. I participated in my local game stores event but left halfway through for personal reasons. My MTGA account did not update with the 6 packs as we would usually have from the code. There needs to be an alternative.2 votes -
Kicked out of match and it gives me a loss in ranked standard
Kicked out of match right before entering a new tier and it shows it as a loss and I lose progress and time
2 votes -
Translation issue on Phylath, World Sculptor
In french, the translation of the landfall effect of "Phylath, world sculptor" is wrong ; it says "mettez UN marqueur +1/+1" which means "put ONE +1/+1 counter" instead of four counters which is the real effect. Had to search online why my opponent's tokens were getting so strong so fast lol
3 votes -
Full screen bug
The latest update has prevented full-screen mode. Going into settings I can turn full screen mode on, but once I enter or leave a match, it reverts to original non-full-screen mode
3 votes -
App crashing in iOS when card is returned to hand
I’m playing on iOS on an iPhone. Every single time a card is returned to my hand or my opponent’s hand from the battlefield, the app crashes and I return to my phone Home Screen. The app also crashes every time I activate Prime Speaker Vannifar’s ability to search my library.
6 votes -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
7 votes -
The game is cheating
The last few games while playing the game will either not allow me to take my full turn, and will allow opponent's creatures to do damage as if they have trample even though they don't.
2 votes -
+1/+1 counter bug
When using indulgent aristocrats ability (pay 2 and sacrifice a creature, put a +1/+1 counter on each vampire you control) while blood artist was on the battlefield. Blood artists ability triggered (whenever a creature dies target opponent takes 1 life and you gain 1 life) but indulgent aristocrat's ability never resolved.
4 votes -
Crash crash crash
My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.
17 votes -
Awarded a loss when I won
Had an issue today when I won a game where opponent conceded in limited bloomburrow, said I won and then awarded me with a LOSS! How do I get reimbursed for this? Thanks.
2 votes -
Mischievous Mystic
When i play an instant in the opponent turn that let draw a card for me. the effect of creat a 1/1 buel faeurie don t work . only in my turn. that s not write like thios on card
2 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
7 votes -
non stop land draws
your game is buggy at best and horrible developers at worse.... the games follow a very easy pattern to follow you are throwing games.... first game even draws second game flooded third game no land repeat.... it is really sad
7 votes -
Cant use side board on best of three ranked games
Cant use side board on best of three ranked games since yesterday.
5 votes
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