Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. Life Tracker Not Loading Properly

    Hi

    Just installed your app on my android 8.0 Sony Xperia XA1 ultra.

    2 votes

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    2 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Play each against every other player

    Hi there,
    sometimes we play i small group (like draft in 4 players at home)
    I would like to ask for option to add to Swiss and elimination something like "free for all" where each player plays against every other player (in 4 people, everyone play 3x, etc.) Now in 4 players, there are just two rounds and finito.

    Thank you

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Round Time

    An idea, to put the time of the current round synchronized with the players' scoreboard, to be able to keep track of how much time is left before the turns.

    3 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  4. Poison Counters Missing

    I’m using the companion app to track life playing pre-release with friends at work. With poison counters back in standard with Fynn, I’ve noticed that there’s no way to add said counters when you have the “Limited” or “Standard” format selected. I mean it’s not the end of the world to have to choose one of the other formats when setting up a game tracker, but it would be nice just to have the additional counters added to a 3rd page past the mana ones or on the same page as the additional mana counters

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Versão do Cliente Desatualizada

    Mais uma vez meu instalador fica desatualizado e não consegue baixar uma nova atualização.
    Gostaria de saber como faço p atualizar sem ter que desinstalar e instalar tudo de novo.
    PS: a resposta do fórum "https://forums.mtgarena.com/forums/threads/58489" só é possivel desinstalando tudo de novo.

    1 vote

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    2 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't add players to my local event.

    Hi,
    I can open an event (I have now 3 private ones on my list).
    When I Klick on the textfeld to add another player the keyboard flashes up and closes immediately.
    So no chance to enter another player.

    Reinstalling the app doesn't help. (So newest android version)

    Sidenote, I'm judge for a store and events I create at Eventlink also show up in my list.
    But there are some bugs if I want to control those events via Companion app.

    As an Idea, you could add the magic story's texts as a Thing.

    The story really get lost in…

    2 votes

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Turn Timer

    I have been looking for a turn timer for magic for about a decade. One that could be used in group games as well as tournaments. In casual play it helps move the game along and keeps those players that just talk through there turn more focused and in tournaments it can keep track of how long someone is taking on their turn. I have lost so many games to people who purposely play slow to force a draw.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Host options as guest not available

    It’s not possible to adjust the tournament options when hosting as guest.
    When clicking on hosting as guest you can enter players. But going back to adjust the options it jumps to the host start page. Dead loop.

    Still an issue with the newest app on iOS as of 4th October 2020.

    1 vote

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't type participants names on pixel 5

    When touching the text field to type a participant name, the keyboard quickly appears and disappear. It's impossible to register players. Happened on Google Pixel 5 phone.

    1 vote

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    1 comment  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  10. Companion results incorrectly reported as a draw

    In rare cases, match results for EventLink events are reported as draws instead of expected results when using the Companion app.

    Steps to reproduce:
    1. Participate in an EventLink event using the Companion app.
    2. Submit results for a match - for example, winning 2-1.

    Actual Results: In rare circumstances, the match is reported as 0-0.
    Expected Results: You are reported as winning 2-1.

    3 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Timed Rounds not timed past round 1

    Also there's no Bug category.
    Starting a 50 minute self hosted event shows the timer for round 1, but when round 2 rolls around and you get a Standings tab the timer is nowhere to be seen.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. companion login

    it's really annoying that I have to login each time l open the companion app. please keep me logged in

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Commander Options

    Please add the ability to put names in for each player and the ability to pick background (they look great but would like to match to the deck I'm playing). Also Commander could use the option for more than 4 players and the app should adjust the number of players under Commander DMG to reflect the number of players picked in the game.

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. This not good

    Hola
    Cómo contador de vida es bueno pero no está al nivel de otros productos de wotc. Me gustaría un acompañante pleno que me ayude con mis estados de juego, logros y decks de mtga aún mejor que mtguntapped.com

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mobile freezes / lags when companion sends notifications

    Phone freezes / hangs / lags when Companion app has sent a notification. Issue persists until notification is dismissed.

    Does not occur with any other app. Phone performance returns to normal once notification is dismissed from taskbar.

    Android 6.0.1
    Device Blackberry Priv

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  16. Multiplayer Option

    Companion app needs a multiplayer option. When trying to to play Commander Legacy with 6 people....it pairs us individually. Boooo.

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Alert continues after drop the event.

    I drop the event at Round 2, but still alert continues from the app about round 3 starts (and round 4…until swiss round end)
    I've left the event already, so please stop the alert.
    Is it blame of Tournament Organizer and/or Judges handling? or is it a application matter?

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to join event MTG Companion

    For the last year or so I haven't been able to join events, but the store has been great about letting me participate. However, I would like to be able to join events and track them as well. Is there any way that you can help me out? Thanks so much.

    Sincerely,

    Mike Lawrence

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  19. Double bye

    Avoir un deuxième bye dans la soirée quand on est 9 est pas très sympa de la part du logiciel.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Companion piu utilizzi

    Si potrebbe aggiungere la possibilità di vedere i regolamenti su alcune carte specifiche, la possibilità di vedere eventi futuri e iscriversi dall'app, la possibilità di contattare un judge o il proprietario durante l'evento, una cronologia dei cambio di punti vita per evitare imbrogli e la possibilità di vedere le ultime notizie di mtg

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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