SpellTable Bugs & Product Suggestions
Before You Create a New Report
For New Reports
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
- Open SpellTable and start or join a lobby
- Select the gear icon to configure inputs
- Actual: No input devices are detected under “Camera Source”
- Expected: My camera can be selected for “Camera Source”
Additional Information to Provide
- The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
- The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
- Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
- A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
- The last are simple checks for any camera/microphone issues you might encounter:
- Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
- Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
- Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
- Tested your camera is working with Online Mic Test
222 results found
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Autofocus
Hi customer service team !!!
I'm a bit disappointed about the AUTO focus. Could you handle the right click on the video html element, to have the possibility to autofocus the specific area clicked?
2 votes -
Video Distorted on Spelltable
I'm trying to use my mobile device as a camera for SpellTable. In my mobile browser the video appears fine, but on the computer where I'm using the game it comes through very distorted. I've attached a screenshot of what that looks like.
2 votes -
Unable to Log In on Mobile Site
Hi,
I'm trying to set up SpellTable on my Android phone with the intent of using it is a webcam, but whenever I click either the "Get Started" or "Login" links, it just refreshes the same landing page.
The troubleshooting guide isn't helpful because I'm not able to get past this very first step to download the app in the first place.
I am on the most recent Android and Chrome release, and have tried connecting from wifi and 5G. I even tried from Firefox with the same result, which implies it's something on my end with my phone? No…
1 vote -
Unable to Use Phone as Webcam
My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
We have a wide mix of android and apple devices and it happens for all of us.
Is there anything we can do about this? We have tried for a few hours to fix it but have…11 votes -
Players Unable to See Each Other
I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
Thank you very much6 votes -
Unable To Join Game
When trying to join a game I got the same issue. I have to let it sit on joining for 10-20 minutes before it will actually connect.
My pod finished a game before I connected.
12 votes -
Stuck in Loading Screen
spelltable just will not load, its just sits at a loading screen indefinitely! I have tried reseting my router, reseting my computer, turning off ad blocker, clearing cashe and cookies, using a different browser and nothing is working! please help as i would like to play some magic and cant at the moment!
57 votes -
Unable to Join by Invite Link
I click the link to my friends spelltable game, but I put click "join game" and nothing happens. I tried a different pc, mac and pc. and I even tried a different account. I reset the router, and even tried to use my phone as a hotspot. I also used a different browser, and reset browser settings.
2 votes -
Conduct Reporting
Would like a way to report rooms and/or players using harmful language.
1 vote -
Camera Stuck in 4:3 Aspect Ratio
I have an Ifroo 1080P webcam that is showing up as a 4:3 aspect ratio on Spelltable instead of 16:9.
I am not able to change it, despite the settings on my PC showing it as 16:9.
21 votes -
Received Error; Device Not Detected
it says stream error device not detected even though my browser can see the camera fine
19 votes -
Receiving Error: URL for the Room
preface i was able to join a couple weeks ago fine.
iphone 11 pro max
ios 15.1
safari and chromenov 2 2021
i attempt to join a game, with the same settings ive always use.
scan qr code, get prompt to switch camera.
click join, i see the progress bar go white, blue then it refreshes and brings me back to the pervious screen for the camera switching.
click join again same thing except this time i get a blank screen saying"a problem repeatedly occured on "the url for the room""
3 votes -
Unable to Locate or Create a Game
No games available, games refuse to be created, have tried across 4 players' accounts. Spelltable not working, known problem for the last 5 hours of this ticket. Trying to load an older existing room places in loading menu limbo with no end.
Thanks29 votes -
Add a Turn counter
So my friend group likes to know how many turns a game took and it would be really helpful to be able to do it on the site instead of trying to keep track outside of it.
8 votes -
Spelltable Signs Out Frequently
Whenever I refresh the page or click onto a match Spelltable signs me out and brings me back to the "sign in" page. This has been happening on and off, with periods where I can't stay signed in due to this error (and other times where it doesn't happen at all).
Could you please give me advice on how to avoid this?
Thanks in advance.
2 votes -
Receiving error : Exiled
Receiving error : Exiled - it looks like you navigated away from the page or you were removed by the host. Click rejoin to go back into the game or go to the lobby to find another game. I bought two new windows 10 computers and got the same error. It works fine on my windows 7 machines... I am the host and just testing my own room and getting exiled. Is there a setting that needs changed? Please help! Thanks
26 votes -
Add a Friends List
It would be nice to have a feature that if you enjoy playing with someone through SpellTable, instead of trying to get their contact info or discord profile, there could be a friends list or something to that effect that would be built within SpellTable.
10 votes -
Card Identification Issues
I use the latest Firefox (has happened through several browser updates but I'm currently running 93.0) on Windows 10. My webcam is a Logitech 4k something or other, but the problem will happen when clicking on other players' boards and happens with at least all 3 of my regular group, each of whom uses a different (I believe) but unknown to me webcam.
The problem really is just when I click a card and then player who is being displayed changes before the card identification is able to complete.
I do not get an error code, it just has the…
13 votes -
Black Screens
Camera shows in preview, after joining shows all black screens.
19 votes -
Save login
Spelltable does not save my login and prompts to login every time.
2 votes
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