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AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast)

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184 results found

  1. vault progress

    26 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. Missing Cards After Opening Packs

    13 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  3. season rewards

    4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  4. Traditional Draft

    9 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  5. Couldn't see picks during Draft

    792 votes

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    98 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I was drafting traditional best of three i selected and dragged a card, there was a visual card the card disappeared and the wrong selection was made.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I tried to pick a card in cube and it bugged out and then it acted like it wasnt there. It then auto picked another card. Im surprised this happened but maybe its just a new bug.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Happened again, i was trying to get a Koll the Forgemaster as it would've been great in my deck and disappeared! It autopicked goldmaw champ instead.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I couldn't make a few picks and it was the first 4/5 picks of the third booster! I had to make these picks in order to complete my deck!
    Arena was lagging and I could see how I do have the packs but Arena was just not showing them to me.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  6. Frozen Match

    2 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. Game loss without playing

    26 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. incorrect mtg arena cube draft event rewards

    4 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. Massive lag

    15 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  10. Card stuck to mouse pointer during Draft

    42 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    During my draft a card became stuck on my cursor. It would not allow me to select it or do anything else as my timer counted down. At the end of the timer, it gave me a different card. There were no problems with my connection.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. program freezes frecuently

    4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. Game stopped on opponent's turn, timer not working, softlock forever

    34 votes

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    12 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. My draft pick was skipped

    36 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    while I was doing a traditional draft, I accidentally run down the clock while deciding a pick during pack 2. Then the game made me skip the two following picks

  14. "Unable to complete draft pick" bug in premier draft

    58 votes

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    12 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Report An Issue'.

    Thanks!

  15. continual freezes during gameplay

    269 votes

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    133 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  16. Server loss connection

    146 votes

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    35 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  17. Graphical glitches on iMac 2020

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  18. Game locks when opponent concedes at ranked

    280 votes

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    150 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. game freeze

    203 votes

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    93 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Technical Troubleshooting’.

    Thanks!

  20. Opponent Frozen Timer

    98 votes

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    40 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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