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Wizards_MS12#13154

← Customer Feedback for Wizards of the Coast

My feedback

145 results found

  1. Companion app Android says no internet connection when I click on the event in my events that I'm hosting

    10 votes

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    3 comments  ·  Companion Feedback » Companion  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  2. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    206 votes

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    125 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  3. Please allow animations to be disabled

    13 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  4. Game freezed

    6 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  5. Stuck waiting for opponent

    85 votes

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    18 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Draft battle 5th match i started the game with my hand and was waiting for opponent but nothing happen. After a few minutes, I realise something is wrong and restart the application since the other option is to concede (which i do not want). After restarting, i was awarded a lose

  6. freeze

    33 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. win registered as loss

    252 votes

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    62 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I have been playing all this afternoon in the tournament and in 4th round i won 2-1 but the game 'considers' that I lost and still showed me the button claim prizes.

  8. Bug with Moraug, fury of akoum

    84 votes

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    45 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.

    Thanks!

  9. Timeout hacker

    15 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  10. Sudden Defeat

    26 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. Quit should only be available in your own turn.

    1 vote

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  12. mana

    20 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  13. Freezing

    7 votes

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    2 comments  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  14. CARDS DISAPPEARED

    16 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  15. Ban Ugin

    147 votes

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    90 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  16. Quest for new deck did not award deck

    33 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. Exert Mechanic Bugged

    52 votes

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    15 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I was not given the option to exert any time I attacked with my Khenra Scrapper

  18. Ooops something went wrong while updating

    27 votes

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    18 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  19. Game froze when opponent's timer ran out

    90 votes

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    24 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  20. Missing Mastery Path Mythic Card Rewards

    25 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

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