Grif#59352

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  1. 65 votes
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  2. 43 votes
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  3. 7 votes
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  4. 35 votes
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  5. 23 votes
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  6. 6 votes
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  7. 50 votes
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  8. 172 votes
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  9. 40 votes
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  10. 326 votes
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  11. 265 votes
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  12. 22 votes
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  13. 9 votes
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  14. 7 votes
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  15. 8 votes
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  16. 727 votes
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  17. Color Challenge Network Error

    1,645 votes
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    Grif#59352 commented  · 

    For those with this bug, use the following link to submit a Customer Support request with the Account Issues category. You want them to contact you and manually add the missing 10 dual-color starter decks:

    https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000022266

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    Grif#59352 commented  · 

    I notice in the 2022.16.0 patch notes that it says:

    "If you still encounter this error, please contact Customer Service"

    If you still have this Network Error problem for the final nodes of the Color Challenges, tell Customer Support of this long-standing and well known bug and ask them to manually add the missing 10 dual-color starter decks etc.

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    Grif#59352 commented  · 

    I tried it on my own account and get this error too.

    There seems to be a mismatch between the deck that is used in a Final Color Challenge and the deck that is expected. I notice that the decks that cause a Network Error have missing cards. Some have less than 60 cards, and some have over 60. I also notice that the decks in the Final Color Challenge are set to Standard when in fact they are only valid in Alchemy format.

    If you compare the deck in the Final Color Challenges with the same one in the Starter Decks folder, you will likely have a mismatch in terms of decklist. I think this mismatch is a likely cause of this bug.

    Hopefully, some devs can use this information and fix this bug that is likely turning new players away.

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    Grif#59352 commented  · 

    Make sure you haven't edited or changed the premade deck. If you have, try reverting the changes back, so you have the original premade deck.

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  18. 27 votes
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  19. 503 votes
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  20. Earn a new deck stuck at 0:00:00

    2,245 votes
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    Grif#59352 commented  · 

    For those with this bug, use the following link to submit a Customer Support request with the Account Issues category. You want them to contact you and manually add the missing 10 dual-color starter decks:

    https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000022266

    Grif#59352 supported this idea  · 
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    Grif#59352 commented  · 

    By the time they get a fix out for this, it may just be easier and quicker to make a new account for some people and start again.

    See some of the comments in this thread:
    https://www.reddit.com/r/MagicArena/comments/pt9des/mtg_arena_announcements_september_22_2021/

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