MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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880 results found
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Incorrect card art watermark
The watermark seen in cards such as "Dimir Spybug" or "Dimir Locket" under their card text is incorrectly displaying a palm tree instead of the intended dimir watermark.
2 votes -
ICR Upgrade
I think there is a problem with the upgrade rate of ICRs. According to your website: https://magic.wizards.com/en/mtgarena/drop-rates?utm_medium=product&utm_source=arena#golden-packs "The ICRs included in Daily Win Rewards are uncommon standard-legal cards*, each of which may upgrade to a rare card (1:10)." However I have played for at least three days and received all 18 ICRs from the daily win rewards but not one of them upgraded to a Rare Card. Maybe there is a bug in the latest relase. I would appreciate it if you could retroactively upgrade some of the cards or reward a wildcard.
Best wishes1 vote -
Card bought from Daily Deals not added to my inventory
Card bought from Daily Deals not added to my collection
2 votes -
Why is my task progress stuck at zero?
Why is my task progress stuck at zero?
3 votes -
set collection
I'm experiencing a bug where the set collection page for Final Fantasy reads 108/109 uncommons collected, but in the actual collection it shows I have all uncommons collected. On Android. It's not relevant for gameplay but I would love to fix it nonetheless.
6 votes -
サイドボード
サイドボードに8枚目以降のカードを追加すると「無効なデッキ」の警告が表示されてデッキを完成させる事ができない
5 votes -
Purchased Final Fantasy Emote Package showing as blank - Bug
Purchased Final Fantasy emotes that were bought on release are nor missing.
I am missing the active Final Fantasy Emotes that I purchased during release and there no longer visible or active. It just shows 4 blank circles, that I can click on, but nothing is there
3 votes -
Hare Apparent brawl format deck builder bug
Deck builder is not registering. Her parent can have multiple copies in the same deck under the brawl format.
6 votes -
decks has to many copies.. after last update
after lateset update July 8th.
all my decks with more than 4 hare apparents are not vaild. i can't play them?5 votes -
Unable to equip Card Style in Limited events - Bug
Hi. So I came here to report a bug because I purchased the card style for Firebending Lesson and I believe I was able to apply it to a previous draft deck, but I did a new draft and there's no way to apply it anymore. I can't find any way no matter how long I click around or google and it's really frustrating.
If you can't use card styles in Limited, I want a refund because I only bought it for limited. I don't play constructed. But that would be weird because i'm pretty sure I used it for…
2 votes -
Card Collected Error missing card white diamond
My collected bloodthirsty conqueror Has recently been removed from my deck. It shows that I collected it but it isn’t in my deck. there is a red triangle appearing in spot 2 and I can’t save a valid deck unless it is removed but it isn’t shaded out asking me to purchase the second one.
Something is wrong where it appears my collected version is counting as zero or something.
I have no clue how many other cards this may be happening to.
1 vote -
marsh flats
Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.
3 votes -
System is telling I don't have enough Rare Wildcards to craft a Mythic card
Trying to craft Mystic Forge (Mythic), system tells me I don't have enough Rare wildcards.
Android
I expect to be able to craft a Mythic card with a Mythic wildcard.
No workaround found, that's why I'm reaching out to customer support.
2 votes -
Deck Validation in Premier Draft ATLA
In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.
Please fix this and also refund me 20K gold for two drafts I couldn't participate in.
2 votes -
Bug: Verilax the Havenskin and Questing Beast
Questing Beast on the Field and still Verilax the Havenskin able to prevent damage and place counters.
NOTE: I was using Shifting Woodland as a copy of Questing Beast at the time, in case that matters.1 vote -
When I open packs of the foundations set I keep getting bugs
When I open packs for foundations set I keep receiving cards that I already have 4 of instead of a wildcard or a card will be labelled new when I already have at least one. The latest example was today I received a vampire nighthawk when I already have 4
1 vote -
Alchemy packs
EOE alchemy packs are not giving correct rare cards. I'm still missing rares from EOE alchemy and EOE standard. I just opened two packs, and received gems instead of rares. I should have received EOE alchemy rares, or if EOE alchemy set complete should have received EOE standard rares.
3 votes -
Empty Gift Egg and no Goldpacks and Bonuscard
My Gift Egg was Empty and I received no Goldpacks and Bonuscard after buying the 45000 Gold Packbundle
5 votes -
It's July 29th, Why hasn't Edge of Eternities Unlocked
I woke up this morning excited to hop on arena and start brewing for new standard and brawl ideas. Only I'm sad to see that arena has not yet unlocked EOE despite saying available on July 29. Sure would be nice to have access.
5 votes -
Jump in - Mid week event
Jump in - Jumpstart midweek event. Avatar specific event. Selected swordsman (white) and rebellion (mardu) packs. Got 9 white cards (6 creatures, 2 instant, 1 enchantment), 1 red spell (an instant), 3 equipment colorless artifacts and a 3 color mana based consisting of 27 lands. Pretty miserable trying to use this in an event aimdd at beginners.
2 votes
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