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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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880 results found

  1. 1 vote

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  2. Pentad Prism is not available to craft.

    https://magic.wizards.com/en/news/mtg-arena/announcing-the-arena-powered-cube

    The above article lists Pentad Prism as a card that can be obtained through Powered Cube Prize Packs or crafted with wildcards. It is however not a card that can be crafted. If the list is inaccurate it needs to be updated. If the list is accurate then the only people that have access to the card would be people who are buying in to the event and this may cause issues for any tournaments that happen.

    3 votes

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  3. Craftinf cards does not produce EVERY edition as previously announce by Wizards of the Coast

    Crafting cards does not produce EVERY edition as previously announce by Wizards of the Coast

    Previously announced of Wizards stated that if a card is crafted, ALL edition will be a available and no need to craft multiple ones. This is not working specially with timeless cards. I cannot use older editions of Chrome Mox, Strip Mine, Ancient Tomb, Dark ritual, and may more. Please FIX

    1 vote

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  4. Owned Card Prompts for Wildcard to add to deck - Bug

    I own one copy of Caretaker's Talent. I also own the alternate art for this one card. When I try to add this card to my deck, it wants to burn A VERY PRECIOUS RARE WILDCARD. I've tried restarting the app, changing the style but nothing works. This is a GAMEBREAKING issue. Included is a picture of what I see, which is impossible. I own the alt art but not the card. Not cool

    2 votes

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  5. Can not complete EoE collection.

    I'm trying to collect 100% of EoE. On the set collection page, it's showing 99% and that I'm missing one colorless rare. When I try to search for the last uncollected card, nothing comes up.

    3 votes

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  6. Enduring Innocence costing rare wild cards

    Trying to finish a deck with 2x Enduring Innocence missing results in an error saying I don't have enough RARE wildcards, but the card itself is MYTHIC. (I currently have 0 rare wildcards and 7 mythic ones, and therefore should be able to craft them.)

    2 votes

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  7. Midweek Magic Event is a scam

    How come every opponent seems to have perfect cards that all go together and they get them in such succession no matter what I play or what I do, I just get completely destroyed every single time. It's impossible to win midweek magic event *. It's such a scam and garbage like we should all be picking from exactly the same carts. Otherwise it's just not fair any way, shape or form. I'm so tired of this *. Like these people are supposed to be drafting cards. Not picking the best cards that all go together perfectly every…

    2 votes

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  8. Shocking Bug

    I received lately more then a few times a shock card . The system keeps telling me that it is a new card.

    1 vote

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  9. Buying any pack in the store counts to golden pack

    Many times I reconsider buying older packs due to the reward of golden packs. I think for Wizards buying only the standard set does not matter so much.

    3 votes

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  10. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    5 votes

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  11. Avatar Companion visual bug

    I've some graphic issue: everything concerning APPA companion is textureless; the problem is either with my APPA or opponent's APPA.

    I've tryed reinstalling and repair game files, and changing display ingame quality, but no success.

    2 votes

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  12. Card Sleeves - USA flag

    I can't select the USA flag card sleeve from my collection. It has a star below it, not sure what that means but after confirming my seeve selection, it goes back to what I had prior.

    4 votes

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  13. Partner commander bug

    Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.

    On android, current patch, Galaxy S22 Ultra

    Steps to recreate:
    1 - Exit deck construction by clicking anything but the 'done' button.
    2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.

    Things I tried:
    1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
    2 - Removing the Ishai gave me either: two slots for…

    2 votes

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  14. Card in Emmara Deck doesn't exist in MTGA

    Card in Emmara Deck doesn't exist in MTGA
    I bought a physical Commander Deck recently with "Emmara, Soul of the Accord" as the main person. I was trying to just build the deck myself in MTGA, but found at least one card that doesn't even exist in the list of cards - "Vitu-Ghazi, the City-Tree". I haven't finished going through all the other cards yet, but it's likely more are missing too. Also, is there a way to just get this whole deck put in like it did for my other decks I purchased so I don't have to buy…

    1 vote

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  15. (iOS) Cannot leave Deck Details view, forced to discard changes when editing deck

    I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.

    Steps to reproduce:
    1. Open any deck
    2. Remove at least one card from the deck
    3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
    4. Try to go back to the Deck Builder screen by tapping the back arrow button

    Behavior:
    1. It registers as…

    2 votes

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  16. Multiple Copies Error

    I am using an Android platform to play MTG Arena. When I attempt to complete a Brawl deck build with 9 Nazgul creature cards, I get an error stating that "there are too many copies of a card in the deck". The Nazgul creature card has a rule that allows me to use 9 copies of it within a deck, so my deck should be completed and valid. It only becomes valid when I reduce the number of Nazgul creature cards to 1.

    The " allowed up to X in a deck" creature card rule isn't working properly at the…

    6 votes

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  17. Set Completionist II not unlocking

    The achievement for Set Completionist II is not unlocking even with 4x of each card collected for M21. I spend about 100 wildcards of each rarity finishing the set. Screenshots included.

    9 votes

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  18. Background is the same color as the collected color in the deck screen

    You can't see how many copies of a card you have, because it's the same color as the background.

    The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.

    See the attached image. How many copies of this card do I have, can you tell at a glance?

    11 votes

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  19. Only one Hare Apparent card allowed in Brawl?

    I just built a Hare Apparent deck, like I've seen dozens of players play, but it says my deck is invalid because I have more than one copy of that card... what the heck?

    6 votes

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  20. Standard Banned Cards

    I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.

    4 votes

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