MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1995 results found
-
game won't continue or end
The game get's stuck in the loading screen and when it does load into a match, it gets stuck in the mulligan phase as if the opponent isn't there and will run the timer, but not end the game. when I try to concede to go back to the home screen it does not end the game.
10 votes -
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Match not loading
4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.
9 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.10 votes -
Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
6 votes -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…10 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes -
Sparky repeats the same dialogue every time the Home screen is opened
On Android, every time the Home screen is opened, Sparky says the same line.
Because this dialogue repeats every time, it feels intrusive and unnecessary.
Please reduce how often this line is played, or add a way to disable repeated Sparky dialogue on the Home screen.6 votes -
Bug
My game freezes after i play a card and cannot play anymore, i deleites the game installed again still happening lose some games because of ir cant go back on time after restart the APP to play
5 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
6 votes -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
I got locked out of gane i had won
I got locked out if a gane i won
3 votes -
game freeze
le jeu bloque pendant mon tour, tout est accessible mais aucune action possible.
je perd le match et du rank en meme temps
c'est abusé et plusieur fois par jour
je joue sur android5 votes -
Games still freezing
I have only played two games so far today and the server has frozen 2 out of 2 games. When will it be corrected? If it doesn’t get corrected, how do I request a full refund for every dollar I have spent on an unusable product? Do I have legal recourse to get a refund considering I made purchases in full faith that the platform would be functional?
4 votes -
Match crashes after sacrificing something
I'm unable to play MTG Arena in my Android device because it crashes always when I or my opponent are sacrificing something (Clues, Movilize tokens, Treasures, Evoke, ...). The game freezes and my timer goes on without chance to respond or even surrender the match (the button just disappears after trying to surrender).
5 votes -
MTG Arena Unplayable on Xiaomi 13T Pro After TMNT Update – Unreadable Text, Lag, Freezes, Lost Progress
I’m playing on a Xiaomi 13T Pro running Xiaomi HyperOS 3.0.4.0. Since the TMNT update on Tuesday, MTG Arena has become effectively unplayable on my device. Text and numbers are replaced by unreadable square boxes, and inputs are severely delayed (for example, trying to play cards from my hand). This regularly results in the game freezing entirely or timing out, which directly causes avoidable losses.
This issue has been happening consistently since the update, and it has already made me miss multiple daily quests and ongoing progress/rewards. As someone who plays every day, this is extremely frustrating and has significantly…
5 votes -
Frozen in combat step
Game keeps freezing during combat step. Can still interact with familiars but can't take further actions. Please help. I'm on the mobile client.
5 votes -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
5 votes
.png){kind=link}
.png){kind=link}
- Don't see your idea?