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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1997 results found

  1. “It’ll Quench Ya” could not target spell

    On iOS mobile, I played “Watery Grasp”, and then my opponent immediately played “Watery Grasp”, and then I immediately played “It’ll Quench Ya” to counter my opponent’s spell. The mobile app would not let me click on the opponent’s spell to target it. The cards seemed to be stacked on top of each other, and I could not trigger a click event. I could only target my own “It’ll Quench Ya”

    1 vote

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  2. Champion of the Shoal behold not visible or required

    During a game, opponent cast Champion of the Shoal. It was unclear if they actually used a merfolk to behold. When I hovered over the opponent's Champion, it did not show any merfolk exiled with that card. Similarly, when I killed the Champion, I did not see any card return to hand.

    Later, opponent cast a second Champion of the Shoal withe the same results. This was in premier draft.

    I expected to see the specific card used to behold with the champion like I see with all other Champions in this draft format

    Game was approximately 21:15 EST on…

    1 vote

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  3. All graphical assets disappeared after several 1/1 tokens blocked and died

    Hi,

    Event occurred on my iPad 10th Generation

    Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following…

    1 vote

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  4. Can't select between two choices

    Can't select between choices. Anytime I playa card or use an ability that gives the "choose an option" prompt (in my games using station on Evendo vs. tapping it for mana; playing or casting Boseiju; casting one or the other side of the adventure spell) nothing is selectable. Z does not undo the attempt, I cannot select either option, and pressing cancel does nothing. Hitting enter will pass through to my opponent's turn.

    1 vote

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  5. Attack never finished

    Should have ended game. Opponent tapped out, used focus fire to clear their only defender. Attack animation never plays, damage isn't dealt, they then immediately start turn. No cards played or damage // game loss prevention on field.

    1 vote

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  6. Reconnection issues when network changes

    When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.

    1 vote

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  7. TP-Link disconnects when I open the client

    Hello Support Team,

    Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.

    This makes the game completely impossible to start when the issue occurs.

    I checked the logs from the moment this happens, and they consistently show…

    1 vote

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  8. Cannot Cast Instants or Sorcery

    Cannot cast instants in ranked match. I had plenty of mana. It would summon the spell and tap the necessary mana but would not let me select a target creature, even though it was prompting me to. My opponent had nothing on the board that would prevent me from casting. It would even outline the available targets in blue (like usual) but I could not select any. My timer just kept running until I was eliminated. It wouldn’t even let me cancel the spell to play something different. It just froze until play passed to my opponent. I attempted banishing…

    1 vote

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  9. Wasting time

    Time wasters take away extra time it’s unnecessary if you take 20 minutes to pick your first card or sit thair wasting time not even on the app you shouldn’t play your to speed for this make it blitz or something if as soon as it’s your turn you don’t play within 3 seconds you forfit your turn it’s ******** how many platnim players can’t play game

    1 vote

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  10. Bug

    Impossible to Capture a Log in Arena after and during gameplays where there was incorrect rules interaction like : double attack failed,ecc
    Platform Android

    1 vote

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  11. Bug MTGA mobile Samsung A55

    I have done the tutorial once and I started it again to show the game to my doughter. In the second match when the opponent summons the 7/3 creature the game crushes. Starting the game again gets me back to the tutorial and I can't get away from it. So now I am stuck on it without a way to close or finish the tutorial and no way to play the rest of the game.

    1 vote

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  12. toph the first metalbender artifact bugs

    when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.

    2 votes

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  13. アプリ版のリミテッドでボタンが押せないことが2点

    アバター開始あたりからアプリ版のリミテッドでボタンが押せない、位置が変といったことがあります。
    特にプレミアドラフトのデッキ編集画面で左上のバックボタンを押そうとしてもデッキの名前入力欄が反応して、上のデッキなどのタブでしか戻れず、変更内容を破棄しなければならないです。
    またピック時にも右下のピック確定ボタンがサイドボード欄を開かないと押せないなどのバグがあり、不便です。対応よろしくお願いします。

    2 votes

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  14. Game crash

    Playing on iOS and for some reason every time I play a snakeskin veil in response to a spell it causes the game to crash and usually I cannot get back in until the current game ends

    1 vote

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  15. セフィロス

    マルドゥエネルギーに威名のソルジャー、セフィロスを入れて使っています。戦場に出た際にクリーチャーを生け贄に捧げたのですが、ドレインが誘発しませんでした。そのため、続いて召喚したオセロットの群れがターン終了時にトークンを出しません。

    1 vote

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  16. Sygg's trigger bugged

    Sygg triggers when bringing him from the graveyard but still won't net me a card on the combat dmg.

    Cards:
    Sygg, wandermine wisdom
    Meanders Guide

    1 vote

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  17. Cards with bug on Mobile Arena

    I'm trying playing this game, but constantly it has issue.
    Today I opened the **** game and there was another update. First, the 240MB game wouldn't run, so I closed it and there was another 500MB game update. So far so good, the frustration is minor, but then after the update came the big surprise: my cards had a visual defect.
    Guys, it's already too stressful trying to play Magic on this app. It just keeps getting worse and heavier. Sad.

    1 vote

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  18. Behold causing game to crash on iPhone 15 pro max

    Just played a draft using behold and merfolks. Would like a refund on money spent to play in draft due to behold mechanic causing a game crash every time it triggered.

    1 vote

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  19. Fog bank

    Fog Bank died from combat damage

    1 vote

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  20. Diamond Rank Matchups

    I have had very unusual luck upon reaching Diamond level 1 twice now. The first time I was 2 wins from Mythic and a losing streak started that left me at Diamond 4 with no wins. I went 18-46 during that streak. It was that that made me realize you cannot play anything that matters in Arena because the game will randomly ********* over. I recently decided to try ranked again and what happens, I get to Diamond 1, 2 wins from Mythic and another losing streak starts. It currently stands at 7-19. How does 2 different decks with close…

    2 votes

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MTG Arena Bugs & Product Suggestions

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