MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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924 results found
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Failing to retrive format data
I cant't get past the "recuesting format data". i guess it's failing to connect to the servers or something and just gives me "an error ocurred" message.
I tried re-instaling the game but the problem persists. Hope it can be solved before the pick 2 draft event goes away.
3 votes -
Daily Card reward supersedes Mastery Pass
If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.
This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.
3 votes -
"Asset Error Detected, Arena will relaunch to verify asset contents"
Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
How to fix this bug? Thank You!3 votes -
Deckbuilding Filter ordering
Since the latest patch, when attempting to filter in the deckbuilder, the results of the filter are now flipped.
This isn't a big deal in and of itself, however when trying to filter aganist a Brawl list, this can result in the filtered cards dropping off the bottom of the screen as shown in the attached screenshots when trying to filter for cards with Food in the oracle text. FoodFilter_TirelessProvisioner.png shows that the very top of Tireless Provisioner is barely visible with no further ability to scroll down, the same is true of The Shire which should also be included…1 vote -
bug with the tutorials
whilst trying to figure out how to access the side board for building decks i clicked a tutorial button hoping to learn about the deck building interface. instead its forcing me to replay the whole beginning tutorial and i cant just skip it for some reason. so if any of you are looking for how to use the interface just youtube it, its easier and faster.
1 vote -
macOS Fullscreen is broken.... AGAIN.
I used to be able to get around the existing bug on macOS where using the fullscreen resolution would crop out parts of cards on the stack (making it literally unable for me to play the game) by using command line args to force the client to a specific resolution.
Now, I can't do that. This is getting really, really old. It's stopped me playing so much since my Mac is by far my favorite way to play.
Why do you stop us from using custom resolutions?
And if you need to - fine, whatever, but then fix the bug…2 votes -
Intermitent screen and then lost connection
Screen froze in middle of a game. It returned a few moments and then lost connection. Could not recconect to game and when restarted game stops at "Requesting Format Data" before showing Reconnect/Exit screen. Internet is stable as I can connect on websites and watch streaming.
2 votes -
leyline of hope
Leyline of hope pregame action to start with card on battlefield would not work, tried clicking submit button multiple times and the game did not progess. Was forced to concede the match, which gave me a forced loss in my Duskmourn premier draft which I paid to buy gems to play in.
2 votes -
error with enchantment flash and counter spell
i had a counter spell, to counter an enchantment with flash, after play the enchantment, i CANT COUNTER IT
but the counter and the mana was there, i never get the priority on the table to counter it
7 votes -
Card sleeve bug
A all black sleeve appears in my collection - trying to use this sleeve crashes the game.
1 vote -
Deck order to be in a fixed order, decks not automatically changing position in their delegated window, no auto-sorting with chosen format.
I hope you will consider implementing this, may save a lot of trouble with current situation. Would like to see if the decks don't ever change their spot in selection, maybe the balance of proper gameplay would see a new 'light' and positive change. Possibly also no sorting of decks based on format, fixed position in list no matter if valid or not, just based on creation date.
Regards,
Martin T.1 vote -
No Visual Prompt or Reveal of Mythic Cards from Mastery Pass
For some reason I hadn’t received the visual prompt/preview/reveal of mythic cards from mastery pass when receiving them.
4 votes -
Unable to view text and titles on final fantasy full art cards
simplified version. Can you please fix the art and make the text/titles visible or give us an option to always view the clear and readable version of a card by default. Thanks
4 votes -
Keyword Searching
While I was looking for stax cards (typically that have the word “can’t or cannot” in it), I tried searching with “can’t” and it would pop up red. I looked at winter moon to see if it has “can’t” or “cannot” and in its text it is “can’t”. So for those who are looking for stax can’t use the searchbar at its full potential.
2 votes -
Top bar is all white and unreadable
Sometimes after finishing a match the top bar (Profile, Decks, Store, etc.) is all white and unreadable.
21 votes -
Death to the hyper annoying spark
The spark needs to go away immediately and never come back. This is absolutely insane that we have to deal with this in chat or every time I want to play a game.
1 vote -
ainok
Ainok Wayferer not allowing to select lands since 16th December 25. MTG Arena
Steps to replicate:
Add land
Summon Ainok Wayfarer
Ainok Wayfarer mills the cards, but the selection window doesn't have a confirm button pop up any more, leaving a game you can only concede (or time out).Multiple resolutions tested (desktop version, windows).
Was working fine 14th December, seems to be happening after putting a land down first before the Ainok Wayfarer on the same turn.
1 vote -
3 votes
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Mtg arena crashes after latest update
After latest alchemy update the game crashes at launch. Both on Android and on PC. Completely unplayable.
6 votes -
Combo concede
When a player is doing a combo like bloodthirsty conquerer and starscape cleric the settings gear disappears and we have to wait until the 1 loss of life pings us out 1 minute later. I think the user interface needs to be updated to allow concession of the game at any time even if they are comboing.
4 votes
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