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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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926 results found

  1. Emotes

    My emote box for “yip-yip” is smaller than the rest of my emotes. How do I get it to go back to the regular size?

    1 vote

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  2. Full control and Untap phase

    The Untap Phase shouldn’t be skipped. It is a crucial part of the game.

    After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.

    Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?

    1 vote

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  3. Stuck attempting "Retrieving asset manifest"

    Mtga on a Google pixel 8 pro. Seems the problem is spread over many different device types, and platforms. Rebooting the phone and restarting the app have done nothing. Cycled between connection types (mobile data, Wifi) stuck attempting to retrieve the asset manifest.

    1 vote

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  4. MAC resolution is cropped still in 2025.

    Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?

    I do not have this issue at all in Hearthstone. It runs almost flawlessly.

    1 vote

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  5. Keep having to hit login, and remember me is always checked when starting Magic Arena.

    Keep having to hit login, and remember me is always checked when starting Magic Arena. How was somebody actually dumb enough to think automatically checking "keep me logged in" was a good idea? It's like some moron assumes everybody has a private device that they play MTGO on. There was no need to update the way logins were set up, unless it's for a shady reason.

    1 vote

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  6. Mac Crashing on Loading initial screen

    I am constantly crashing out of the client during the loading initial scene phase.

    10 votes

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  7. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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  8. Cannot queue Standard Ranked

    On my account (but not on other accounts I open up with my PC) I am unable to play Standard Ranked. The "Play" icon shows up, but when I click it nothing happens. Whenever I select the Standard Ranked gamemode, the ranked icon disappears and multiple other visual bugs occur.

    2 votes

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  9. Jumpstart packs with hybrid cards should display as few colors as possible during pack selection

    The A:tLA Jumpstart packs contain cards costing hybrid mana. For example, "Librarian" contains Professor Zei, Anthropologist, and (IIRC) "At the Zoo" contains Hog-Monkey Rampage. I like that.

    However, the hybrid cards have only colorless activated abilities. Moreover, the half-decks are otherwise mono-color. For example, every other card in Librarian is blue, and every other card in At the Zoo is green.

    But Arena displays the packs as (respectively) red-blue and red-green during pack selection when I build my Jumpstart deck. It's annoying to select a mono-color pack in the first screen, and an apparently two-color pack in the second screen,…

    1 vote

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  10. ARENA FREEZING AFTER POST EOE UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.

    This is a Macbook platform issue.

    Please fix soon it's been three days... and three times I've posted about this issue and three times I've uninstalled and re-installed and restarted the Macbook as well.

    2 votes

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  11. Companion bug

    1 vote

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  12. App crash

    App crash on each connection during a match against ia (not tested against player)
    Tab Redmi Pad Pro

    1 vote

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  13. MTG Arena is freezing

    Since I bought thic computer and try to install and play Arena, the program is freezing, specially if I try to change the daily mission, but also if I try to play. I can play just a few turns. I already try to install and uninstall, try to download and play via Steam, but the problem persist

    2 votes

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  14. Finding many cards with Deadly Cover-Up takes a long time

    When I tried to find all the Hare Apparent in my opponent's deck with Deadly Cover-Up, it took me a minute or two to select all of them from their deck. This can happen with basic lands, or any other card that is allowed in unlimited numbers in a deck.

    That seems unfair when turns are limited to 30 seconds. I don't enjoy tapping and scrolling 50+ times, particularly on mobile.

    Please add a "find all" button to actions that can find all (or many) cards in a deck, graveyard, or hand.

    1 vote

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  15. full screen problem

    I have a 31:9 screen (PC on windows 10)
    I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.

    27 votes

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    2 comments  ·  User Interface  ·  Admin →
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  16. ARENA FREEZING AFTER UPDATE

    REPEAT:

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.

    This is a Macbook platform issue.

    Please fix soon it's been two days...

    3 votes

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  17. Stuck waiting for opponent

    Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".

    93 votes

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    20 comments  ·  User Interface  ·  Admin →
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  18. Stuck in Tutorial - can't leave without playing it

    The UI keeps telling me that that all Tutorials are new.
    So I clicked the first one, if I ever played them, it has been years, so I thought I might check as I saw that here supposedly are unlocks I wasn't sure I got.

    So I finished the tutorial, but didn't get an unlock screen. I assumed I already had them, but wanted to check the tutorial section again to see if the unlock path now looks different. But this started the tutorial again at Chapter 1.

    All fine and well, but there is no way to leave the…

    2 votes

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  19. Ever since Avatar install game crashes all the time

    The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.

    Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.

    It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.

    It crashes when opening packs of cards or lookong at My Collection

    This has made the game totally unplayable and makes me look like a bad sport /roping my opponents

    1 vote

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  20. A Bug Where the Player Immediately Loses the Game After the Opponent’s Consecutive Trigger Resolutions

    When the opponent put nearly 100 creatures onto the battlefield at the same time, both the opponent’s and my own triggered abilities caused multiple life-gain events. All of these were being processed automatically for both players.
    During this time, even though the player could not take any actions, their timer continued to run down, and once all processing finished, the player immediately lost the game.

    1. It makes no sense that the player’s time decreases during the resolution of the opponent’s activated/triggered abilities.

    2. It is unacceptable to lose the game immediately after waiting for all the processes to finish.

    I would…

    1 vote

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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues