MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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865 results found
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Cube Draft Event Did Not Start
I paid for a Cube Draft event in MTG Arena, but the event never started. The draft table took several attempts to launch but failed to gather enough players. After multiple retries, the event simply disappeared from my account, and I never received a refund for my entry fee.
3 votes -
Mastery orb reward
Edge of Eternities Mastery Emporium orbs are not granting the selected cards. I have noticed two instances of this bug happening. The first is when I attempted to get "Sledge-Class Seedship" for 1 mastery orb, I had waited to see if there was some kind of lag with gaining the card...there is not, it just doesn't appear.
The second was today where I attempted to get "Warmaker Gunship" with 1 mastery orb, and again it does not show up in my collection. I verified I owned 2 before using the mastery orb and when used I still only had 2.3 votes -
Achievements
Achievements not counting games played. Working on Historic and Alchemy. Games do not get counted.
4 votes -
Cancel finding a match resulted in match loss
- Start Quick draft, create a deck, press Play button. Select Cancel while finding a match. Log out and log in again. Loss counter in the right courner indicates match loss.
- PC
- I have 1 match losses.
- I should have 0 match losses.
7 votes -
enweb not working in omniscience
During the midweek event his week, I repeatedly tried to cast spells using the enweb ability. the mana from the omniscience "add" emblem would provide me with the mana needed to do so. I even tried to decidedly forced the add. However no matter how often or under which circumstances I tried, the "enweb" side of the card was always greyed out, i.e. non-usable and I was forced to cast the card for the 0 mana omniscience cost.
if you are wondering why I would do so: I had decidedly drafted cards with enweb together with other cards which would…
1 vote -
Omniscience Draft - Through the Omenpaths does not allow players to get a valid deck
Through the Omenpaths Omniscience Draft does not allow players to get a valid deck - due to how the 14 card boosters are constructed (with basic lands in them) you end up without the 40 spells needed to create a valid deck.
As seen in the attached screenshot, even if I get all spells I drafted into the deck it ends up at 39 cards.
1 vote -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
Changed Card Pool from Historic Qualifier Play In to Event
Since the historic qualifier play in this last weekend, in which decks like ur wizards and rona were playable, the changing of swiftspear's teachings for alchemy has made these decks unplayable for the event the play in qualified for this weekend, the historic qualifier. Would it be possible to use the old versions of the cards for this event so the testing and successful play in runs won't be for nothing?
2 votes -
Can't resign in the Jump in! Final fantasty event
After winning a game in the event, somehow the only option i have is to push home button. The resign button disappeared, and i can't even play in the event anymore
4 votes -
Error in Power Cube Pricing
It seems like there is an error in the pricing for the Power Cube. This is a phantom cube that is priced the same as a non-phantom draft, so maybe an intern forgot to set the right price? Maybe they copy-pasted the wrong number from the spreadsheet? Maybe an executive thought they could take advantage of lifelong magic players and extract more revenue?
2 votes -
Cube Inelegible Cards
Llanowar Elves was removed from my pool in cube draft with a message popping up about being inelegible cards leaving me with a 44card pool and a worse deck.
3 votes -
Shifting forest plus Emrakul
Dear Mtga support,
I notice that if i discard Emrakul The Aeons Thon, and so Shifting forest become in delirium (four diffferent type of permanents), I'm not be able to activate Shifting forest ability to put a copy of Emrakul on the battlefield before Emrakul ability (reshuffle your graveyard) activate…is it right?
1 vote -
Yargle achievement
Yargle achievement for winning game without casting creature with ability no registering!
3 votes -
Midweek Magic Prize
This week's Midweel Magic was Pauper. I clearly didn't have enough cards in Pauper to build a great deck and struggled mightily to get my third win, and then it only happened because the other player bugged out before they could even start playing. Imagine my frustration when the grand prize was a CARD STYLE! I get that it was free, but card styles are a terrible prize and if I'd have at least had warning that that was the prize, I wouldn't have continued past the first two.
1 vote -
Network problem and can't play card + visual bug
During Pick-Two Draft Through the Omenpaths draft, 2-0, in turn 2 i tried to play a phantasmal Vision, the card was selected, internet is normal, but the server bugged and pass my turn / run my clock, after this the screen backed to a 2-0 and search a match, but after search for a match, the game return for the last game in my opp turn 2, without play a phantasmal vision
2 votes -
stop forcing alchemy
Stop forcing alchemy into everything. We don't want to be forced to play Alchemy every time there's a midweek Magic event. It's pathetic and worthless and it sucks. Stop printing 5 color goodstuff commander and stop foricng ******** alchemy into every single format you fat idiots push out. It's pathetic and the alchemy ******** is so pushed and forced. And you guys ruin the game with this.
2 votes -
Yargle Day Achievements do not work post patch
A Frog of Culture and Death by Vanilla are still not working today.
I built a deck containing the minimum number of Dominaria cards and even made sure to use the original Dominaria printings just in case and it did not log.
For death by Vanilla I played a single Savannah Lion and then only counterspells and removal. My opponent conceded around turn 6.3 votes -
Issue with Achievement Rewards
When playing the Yargle event, I noticed my achievements haven't been awarded based on my gameplay.
3 votes -
Premier Draft for EoE and other events not showing. Was unable to open EoE Packs.
Signed up for a Premier EoE draft, and was in the middle of drafting when Arena bugged. Logged back in and no recent events were showing (EoE, Quick Draft Tarkir, etc.) Was also unable to open EoE Packs, Arena stated that rewards could not be received at this time.
4 votes -
Network error
Network error during EOE draft multiple times.
Being kicked out of the draft before the draft is completed.4 votes
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