MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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864 results found
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Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
23 votes -
Cube Draft pick duplication
During the Powered Cube Draft, my first pick of the draft was a Wheel of Fortune, however when the second pick came, it changed to a Goldspan Dragon in my picks. I know I didn't just accidentally pick the wrong card because that second pack HAD a Goldspan Dragon in it. My only guess is that the client replaced my pick with a card from the next pack that was the same color. Very disappointing.
1 vote -
Draft network error
Joined a power cube draft. Took my coins/gems and then continued to give me a network error. Restarted game and it continued to do the same error. Closed done game and restarted and let me into draft but it had auto picked me cards that made no sense. Waste of coins
1 vote -
DRAFT
My client frozen and restarts during a Power DRAFT
I lose some picks on draft before reconect.
1 vote -
Limited ranked options
There are currently multiple ways to play limited.
Sealed
Jump in
Pick two
Bot draft
Premier draft
Traditional draftOnly one of these options has a ranked mode.
Weird1 vote -
MTGA mobile cilent kept crashing over and over and stuck on "waiting for opponent" for over 4 minutes
Mtga client kept crash over and over, kicking me out of the game with each game action. Then on my final attempt to reconnect, cilent was waiting for opponent for over 4 minutes and when i restarted, it gave me a match loss and tanked my traditional EoE draft.
I have played over 30 EoE drafts, and this is the first time the game cilent is buggy and crash happy, and it is ridiculous that there are no settings we can change to turn down the resource use by the cilent.
Please refund my draft.
2 votes -
Quickdraft challenge bug
I played several matches of "Quick Draft Murders at Karlov Manor" and even won a few, but never got the rewards for "Complete three Quick Draft Matches".
5 votes -
Missing cards in card pool during draft
During the pick phase of a premium draft same cards are not added to the card pool, nothing critical, just some commons, but building a deck with a reduced card pool is not ideal
Specifically on android, and 2 of the 4 cards missing are cryoshatter, maybe a bug?
2 votes -
Busted shuffler
Just wasted 10K gold on an premium event, got one win out of 4 games of which 2 out of those 4 games were down to being flooded. That's a 50% loss rate due to your stupid shuffling algorithm. I have posted these same comments after a lot of the drafts I have played in, either floods or droughts being the main cause of my losses.
2 votes -
Powered Cube Draft proble,
Hi,
When I tried to begin a Powered Cube, I had a notification to try later twice. Iused the discounted Draft Token.
I add the Log just for that moment.1 vote -
crash
I'm on arena for mac os. Arena crashed partway through a powered cube draft which badly compromised my deck.
1 vote -
順番にスタックを解決して、最後のスタック前に割り込もうとしたら、勝手に処理されたんだけど。
順番にスタックを解決して、最後のスタック前にさらに割り込んでスタックを積もうとしたら、割り込めずに処理が入った。しかもそれで負けるという。
補償とかあるのですか？
1 vote -
Jump In Bug
I cant play Final Fantasy Jump-In again for weeks. Client bugged and cant allow me to remake event.
Instead recreate Jump In Arena just show Home button and hothing to happen when i press it.
Where the fix???3 votes -
Your matchmaking is ********.
Matchmaking and shuffler in draft is trash. Mirror matches happen FAR TO FREQUENTLY for it to be random! Also, there is rampant hacking and draw fixing in draft, people are drawing perfect answers at a rate that is, again, far too consistent to be random.
7 votes -
draft
Just now, in a powered cube draft my mtga just shut down.
As I quickly restarted the game, hoping to go back to the match, i fowd myself with a loss...
Frustating, its no a cheap format and it war a long and good match that would be amazing to be able to have played till the end.
1 vote -
[BUG] Paid for Mystic Confluence, my spell still got countered
In the current Ranked Cube Bo1 Draft Event:
My opponent cast mystic confluence choosing 3x "Counter target spell unless its controller pays 3", I had more than 9 mana open, so I paid all three but when I paid the SECOND time my spell still got countered and was removed from the stack, losing me the game.
1 vote -
I had a visual bug a card Elder Gargaroth stay on my cursor.
During the draft portion of a premier cube draft I try to drag elder Gargaroth in my sideboard. But the card stay on my cursor and I was not able to click properly on the cards to pick them. I miss several pick. I was not able to align my cursor with the card I want to pick. After the draft in the deckbuilding the card Elder Gargaroth disapear. Can you give me a refund please
1 vote -
Game freeze during a draft match, can't block
Playing a powered cube game on mobile, my game froze and kept me from blocking (when I had legal blocks), and could only declare no blocks. I lost the game because of this. These bugs are very frustrating when coming from such a large brand and long-standing game. This makes events like this a huge waste of gems and takes away my reasons for playing the game unless these bugs can be corrected.
1 vote -
Power cube draft freeze
While drafting on mobile, my screen froze, and then a "disconnected" warning popped up. By the time I closed out of the app twice, 10 picks had gone by. How have drafts been ongoing for years, and there are still these kinds of issues with the draft? I expect at least an entrance fee gem refund for such a terrible experience, and a prompt bug correction that is ruining the release of this exciting powered cube.
1 vote -
Power Cube Shouldn't have rope feature for storm turns
The power cube has an insane amount of storm cards, and we spend and are playing for a significant amount of gems. Despite this, during a match which I had definitively won on board using a mixture of Displacer Kitten and Bolas's citadel, and despite the fact that I was casting spells quickly and efficiently and advancing the board state, arena's rope feature lost me the match.
The rope feature is realistically there to stop people who are AFKing, or otherwise trolling their opponent in non BO3 matches which use a traditional MTGO style timeclock, but specifically in power cube,…
1 vote
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