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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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864 results found

  1. Pain for All Bug

    I targeted the opponent with "pain for all" but the damage was done to my life points

    2 votes

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  2. Vaultguard Trooper Bug

    during my third game of draft I had in game Vaultguard Trooper. My opponent tapped it down with Mechanooza. Sadly from some reason at the end of my turn it didnt triggered Troopers ability, even when there was second tapped creature. By that time. It costed me a game and the draft in the end. I would kindl ask you for compensation for this error in gems or gold. Thank you and have a nice day.

    2 votes

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  3. draft

    Powered Cube Draft Crashed after pick 5, just loaded 20,000 Gems
    Log uploaded

    1 vote

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  4. Susurian Dirgecraft Translation Bug

    I payed 12000 gems for 2 “paquet scellé” (I don't know the english Word), events for EoE where you could win display booster box, and I lost 2 of Them begause of bugs. Once, one of my creature has been killed even if it shouldn't, and the other time I lost because of a translation error on ”susurian dirgecraft “, in english it says” each opponent", in French “chaque joueur" (each player), can you refund me ?

    2 votes

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  5. Auto-lose immediately after joining match

    I encountered a bug while playing Powered Cube today at around 10:42 ECT. I immediately lost the game after just having joined and before i could do anything. The loading screen when finding a match was pretty quick, we are talking about 5-10 seconds max. But when I joined, the opponent already had a land and a creature out and it seemed like my timers all had gone out, causing me to lose the game. There is no way that much time had passe, like I said the loading was fast and I had only just joined the game. I…

    1 vote

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  6. Sealed Event

    En medio de una partida me devuelve al menú del evento, vuelvo a entrar a la partida y no puedo designar bloqueadores, el daño pasa, pierdo,¿ que puedo hacer en esos casos?
    2025.52.60.10252.1198549

    1 vote

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  7. Obzedat, Ghost Council exile bug for midweek magic event 7/9/2025

    During this week's midweek magic event if you get Obzedat, Ghost Council and use the exile ability it does not return on your next upkeep and just vanishes out of exile and completely out of the game. I assume this has something to do with the game mechanics of this week's event, and would also assume this occurs with other similar abilities like Teysa, but cannot confirm.

    2 votes

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  8. Feedback on Pricing for Power Cup Draft Events in MTG Arena

    Dear Wizards of the Coast

    I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.

    This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts, which offer comparable entry fees but allow…

    1 vote

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  9. Crash in Cube Draft

    During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.

    Could you please review the match and help restore the win or refund the entry?

    The evidences are attached.

    1 vote

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  10. Crash and unable to return

    During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.

    Could you please review the match and help restore the win or refund the entry?

    The evidences are attached.

    1 vote

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  11. Arena Direct

    Anyone know where the indicator is to how many play booster boxes you've won in Arena Direct? I've won 5 boxes in total but it's not showing up in the icon on the top (unlike collector booster boxes where it did before)

    2 votes

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  12. Limited decks do not have card styles

    We buy a bunch of card styles because we want to play with them, but somehow when making limited decks, it gets removed.

    When the packs are open we can see it, even while making the deck in drafts it is visible, but the moment we save a deck, the card style disappears for some reason. Pretty sure this is not expected and is a bug, because for mainly limited players, this is very disheartening if we buy any card styles

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  13. draft draws are bull, shuffles screwed, opps lag you out on your turn but their is fine, then the cards

    first i never see the cards these guys are pulling and 3 or 4 copies i swear it a trad draft but the card im getting dont even make a deck, needless the shuffle with 18 lands will drop no lands for 6 draws, and with 15 its all land no creatures, in 6 draws, the second and third game have the worst handicaps ive seen, top decking opps every round, and getting none of the valid draft cards, with 2 of each, so often starting with both copies of up to two seperate cards. what are those odds guys?…

    1 vote

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  14. Cube prize boosters should actually be cube boosters

    For the new Powered Cube, the boosters you draft have a Mox Pearl image on them. And the prize boosters for getting 5+ wins LOOK the same. But when you actually earn them, they're not the same at all. They're full of trash that nobody wants. It honestly feels so deceptive to get us to play for boosters that look like they're going to be proper cube boosters and then have them be trash like that. Give us proper cube boosters for prizes!

    1 vote

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  15. 1 vote

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  16. Arena crashed during match start up

    Arena crashed during startup of a match causing me to lose a match. I would like a refund.

    1 vote

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  17. Vintage Cube Alternative Art Bug

    When I drafted vintage cube, I got an error that my deck was invalid. Some cards in my pool had alternative arts to the art used in vintage cube, for example, Thalia and Lurrus. These cards were both in my mainboard and in my sideboard with the default vintage cube art.

    I suspect that the deck creator was double counting these, which threw the error. To fix the bug, I unhearted the arts of the duplicated cards and when I returned to the deck builder, the duplicated cards were removed and I was able to validate my deck.

    1 vote

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  18. Brawl Pack - For new players

    Hi Team,

    I created a new account for MTGA and this time I didn't get a Brawl Deck- For new players.
    It did for every other account, after some progression I get a Brawl Deck using which I could complete the Brawl progression.

    1 vote

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  19. Jump in

    I'm on smartphone android, i have compleated a Jump-in event but in place of "Play" button i have "Home", also there is not the button to leave the event and chose other deck.

    7 votes

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  20. Events/ Banned Cards

    I inadvertently found a bug on a Traditional Standard Event. I entered an event prior to the bans happening and then after the update with the bans, since I had already submitted my deck, I was able to play with banned cards.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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