MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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864 results found
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Historic Metagame Event Bug - Sideboard issue
During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.
1 vote -
Sideboard
I was in the historic meta game challenge, I played the card wish. I could only access 7 cards in the best of 3 match. I also could not sideboard between games 1 and 2
1 vote -
cube draft
Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.
5 votes -
15 Wins for daily wins is too much
15 Wins for the daily rewards is too much. Could you break it down in smaller chunks of 3 X 5 wins? 15 Wins is too much for most casual players.
1 vote -
Quick Draft EOE kicked from event
I was kicked from my quick draft EoE event without losing out or winning out. Several other people have also had this issue. Can we get a complete refund of this as it is stealing currency from players.
1 vote -
Bug
For some reason my quickdraft EOE is gone? The event was supposed to go til the 27th.
Also gone are most events, Quickdrft, standard, historic...I just had started that draft too. Unkle_J#40499
1 vote -
Kicked from event
Kicked from historic event, only had 1 loss and if gave me my reward for only for wins when I didn’t lose out of event. I’d like to have my gems refunded for that event
1 vote -
Reward Restructuring Request: Unlocking Sealed Format Accessibility
There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.
While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?
2 votes -
reach a life total of 50 or greater achievement
I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.
3 votes -
why are there no ff7 events anymore,you robbed me of my mastery and now theres nothing to play
bring back ff7 this set sucks, even the cool cards ive gotton are trash space aliens and actual robots in magic is... youre creative dept is lacking, looking out what the next set might bring and it looks like rehashing other peoples fantasy, a few sets are cool lotr, ff7, dnd but come on. magic was suppose to be magic the gathering, id take rehashing that, gull and greensleeves, rath, even lorwyn... just dont do star trek. maybe star wars but thats special.
1 vote -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Unstable platform taking my money systematically
Guys, this is getting ridiculous. Pls, fix your stuff. We are talking about real, serious money I'm losing because of unbelievable unstable mobile platform. New Samsung device, 5g internet and still.... In the middle of the QD game, I see opponent's turn running down, u till nothing happens. I try to kill the app, run it again, it says it connects to my running game and it stays lille that till the end. And of course, I lose the game. Refung me this pls because I spend thousands of dollars on your product and I'm really mad this happens constantly.
2 votes -
アリーナダイレクト(モダンホライゾン3)
モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
また、一時的にイベントページからイベントが消失した。1 vote -
アリーナダイレクト(モダンホライゾン3)
モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
また、一時的にイベントページからイベントが消失した。1 vote -
3 votes
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One loss in the Brawl Metagame Challenge ?????
In the Brawl Metagame Challenge, you have to pay to enter, but, in this best-of-one format, if you get one loss you are eliminated. It should be two losses at least. I hate to be critical of this company that makes a game i love and am passionate about, but i sincerely hope this was just an oversight. If it wasn't, I hope nobody joined as protest. One loss is ridiculous.
1 vote -
Can't complete "Complete three Quick Draft matches."
I did more than 5 runs atm with most of them going over 5 wins and i still can't complete this quest
2 votes -
Come on with the dds script
In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad
1 vote -
Quest to complete 3 quick draft matches does not complete
The quest to complete 3 quick draft matches does not complete after doing the matches. It will also not navigate to quick draft when clicking on the quest. I have found this occurs after the rotation to a new quick draft event.
2 votes -
jump in bug of no resign botton
Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest
6 votes
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