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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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864 results found

  1. BRING BACK FF AVATARS

    Bring back the Final fantasy Avatars so I can get Sephiroth how the **** did I miss that???
    Dude...What's going on December 5th BRING EM BACK NOW.

    1 vote

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  2. Unable to sideboard in historic metagame

    Hi,
    I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........

    2 votes

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  3. Karakyk Guardian

    Lost a game in premier draft tarkir:dragonstorm because Karakyk Guardian didnt lose hexproof after dealing damage multiple times. had sarkhan's resolve and couldnt cast it on him even after karakyk guardian hit face twice and blocked one of my creatures attacks.

    Windows pc

    Gave me my second loss in my most recent draft. Please refund the draft and fix the bug.

    4 votes

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  4. Missing Fleem cosmetics

    I played one OM1 Two-Pick Draft and still didn't get Fleem cosmetics. Could you help me, please?

    1 vote

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  5. Missing Fleem cosmetics

    I purchased OM1 Mastery Pass with gems and still didn't get Fleem cosmetics. Could you help me, please?

    1 vote

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  6. Fleem not redeemed

    Ran two drafts and did not get fleem to redeem.

    1 vote

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  7. Unable to pick cards - Premier Draft

    It happens again! During the draft phase, some cards of the packs are unpickables: when i tried to click on them, nothing happened and i must choose other cards. This bug is a constant the early days of a new set. I decided to not draft again until this bug is fixed. T Could you help us and fix this bug?

    3 votes

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  8. fleem

    Missing Fleem like everyone else posting on here.
    I bought the mastery pass but have not received the item.

    1 vote

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  9. Spiderman Prerelease packs missing

    I participated in the Spiderman prerelease but I still haven't received the boosters in Magic Arena. Is this because Spiderman is not available in the game but it is "Throught the Omenpath" instead?

    1 vote

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  10. mastery locked out during event

    ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5…

    1 vote

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  11. Premier EoE Draft

    Was in the middle of an EoE Premier Draft (spent 10,000 coins) fresh in the release when Arena bugged and kicked me out of the draft. When I came back that same day, none of the events were visible. The next day, the rest of my cards were drafted for me (in five colors, no less) so I had to resign. Would appreciate a refund in coins/gems/draft token.

    Thank you!

    2 votes

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  12. Meta state of a new player, competition, and marketing

    Hi there, so as a new player I have a few important things I'd like to say. I really enjoy magic. It's a great game mechanically and the community is awesome. As a competitor I enjoy it as well. I want to offer an external lens as someone who tends to build adequate skill in most hobbies, and that is this. Current, arena players are being coddled by balance. I'll even admit I was in that group till recently. Complaining about monstrous rage and steel cutter. But I decided to try it out after durdling with Azorious control and I…

    1 vote

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  13. Arena Cube Draft - To Expenive for regular play !

    Hey MTG Arena community,

    I've been a dedicated Magic: The Gathering player for years, and lately, I've really gotten into MTG Arena. One of my absolute favorites is the Cube Draft format—it's super engaging and offers a fresh way to experience the game with its unique card pools and strategies.

    That said, I've got some thoughts on how it could be improved, especially around the costs and rewards. Right now, entering with 4,000 gold means you need at least 5 wins to break even and play "for free," which is a tough ask for a lot of us. Since it's…

    1 vote

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  14. Fleem

    Have not received my Fleem cosmetic after opening preordered OM1 packs.

    0 votes

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  15. Bug

    Way too many bugs an errors on Rotation New Set Release Day Effecting Ranked and other events . Says Network Error Unable to join queue or u get black screen or Waiting for Server Screen

    2 votes

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  16. frozen draft "waiting for server" etc....

    During a draft match, the game froze, showed a loading error, “waiting for server,” and other similar issues. I couldn’t reload the app, even after trying on another device. As a result, nearly half of the draftable cards were picked automatically because I wasn’t present. I’m requesting a refund of the 10,000 coins, and some additional compensation as well, since this has been a major inconvenience.

    I’m a regular player. I checked my connection during the issue and there was nothing wrong with it, so it was clearly a problem on the game’s end. I trust we’ll be able to…

    2 votes

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  17. EoE limited events

    So I just logged in and EoE limited events are back. But here’s the kicker, I got kicked out earlier mid draft and when I just went in it said Resume, but my whole draft deck has been auto drafted and is basically an unplayable pile. No way am I spending 1500 gems on a deck I didn’t draft that is virtually unplayable due to no fault of my own.

    Are we getting reimbursed??

    2 votes

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  18. Kicked out of EOE draft

    Attempted to premier draft EOE around 12:05 today, was kicked out of draft about 6 or 7 picks in and unable to rejoin the event. Used a draft token to enter and would like that returned to me to be able to draft again once the issues have been resolved! Thanks!

    2 votes

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  19. Draft failed midway thru

    Hello for the edge of eternity’s launch halfway thru my draft the server was unavailable and it auto drafted from the end of pack 2-3. I used my token as this wasn’t my fault I would like a refund of the token.

    2 votes

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  20. draft

    It is not possible to choose a card and build a deck in the Quick Draft Throught the Omenpaths.

    1 vote

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