MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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864 results found
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Kicked AGAIN during draft games FOR YOUR UPDATES!!
Nearly every time I pay for drafts I am KICKED from a game and then it loads a download!!! Which means it's not my network it's YOUR ******* PATCHES kicking me and then forcing me to stay signed off And lose. This has happened countless times and I never say *!!! I'm **** sick of it. I deserve some compensation which I know u cheap **** won't give and probably won't read THIS but ******** for this ****!!
1 vote -
Arena Direct Token Not Displaying
I won a box of Edge of Eternities in the Arena Direct event and claimed the prize but there is no token showing. I was on the i-Pad app.
1 vote -
Nothing in this website is working
I was trying to submit a request but i got 404.
my original request:
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.1 vote -
Reimbursement request
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.
1 vote -
Fix Event Matching Algorithm
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same…
2 votes -
Aetherdrift boosters on Aug 23 2025 qualifier weekend page
Tomorrow's qualifier weekend (Aug 23) which is sealed, shows Aetherdrift boosters instead of EoE and there's no clarification anywhere what's the actual edition that is going to be played.
1 vote -
draft
Started a Premium Draft, but selecting any card made the mobile client crash. Relogged 3 times, was able to get into the draft again, timer was running - but as soon as I selected any card or tried to scroll in the pack, the app shut down again.
Restarted the phone, and now the client won't start at all. Black screen until I shut down the app.
1 vote -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes -
Did not receive packs after draft event
I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.
1 vote -
ban traveling chocobo
Hey can you guys not let the opponent draw every ******* card he needs while feeding me only lands? Kind of ridiculous the cuck drew all his traveling chocobos and all I got are lands lands lands lands. Maybe you could try not rigging the game like a bunch of dirty rat casinos? Good job asswipes.
1 vote -
midweek magic
Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.
1 vote -
Premier Draft FDN Win counted as win and loss
Premier Draft FDN Win that counted as a win but also counted as 3rd loss
9 votes -
such a bad game
bad game.
1 vote -
I have not received reward of 400 gems once I achieved the exp
I have not received reward of 400 gems once I achieved the exp
2 votes -
BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote -
Maestry pass rewards
No rewards after leveling! 2 week and the problem is still here. Do something. Give me my rewards
10 votes -
Quick Draft Play Three Matches Challenge Broken
Like others have posted (from at least 2 years ago it seems) the Quick Draft Challenge to play 3 matches does not count the quick draft matches that I've played. According to comments on Reddit, it seems like the challenge might be linked to a past event, hence why it is not counting for EoE currently (and again, other comments point out that it's been broken way before EoE released).
1 vote -
bug
Game crashed multiple times on starting new game when doing a quick draft event. Couldn't get past the waiting for opponent screen, you hear the game start sound and the game crashed. Happened about 5 times. Then it was just registered as a loss.
1 vote -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
2 votes
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