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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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864 results found

  1. Kicked while playing premium draft

    I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..

    6 votes

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  2. Final Fantasy Quickdraft with Omniscience

    Should be free and any resources spent on it should be refunded.
    1st game, didn't even get a turn, game over before opponents turn ended.
    Second game - game over first turn.
    Third game, game over first turn.
    People grind resources to spend on this. Dumb as ****. Might as well be a scam.

    1 vote

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  3. incorrect pack for draft

    just did the final fantasy omniscience draft and it gave me a foundations pack as a reward instead of a final fantasy pack

    1 vote

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  4. FF Draft with omniscience emblem is broken

    Most games one player doesn't even get a f@$&ing turn for crying out loud!

    1 vote

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  5. Draft

    Can't use certain cards when exiled when card says you can use cards that are exiled. Card is Red Opera Love Song. Try using any other card in draft that exiles a card and return it. It will not work.

    1 vote

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  6. Did not receives level 59 Mastery pass reward

    Did not receive aetherdrift mythic mastery cards upon leveling up to 59. Playing on mobile on iphone.

    2 votes

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  7. Can’t add land to deck in cube

    In chromatic cube draft on iOS, selecting Spara’s Headquarters to add to draft deck instead brings up menu to purchase cosmetics.

    1 vote

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  8. Changing the prize structure

    I propose the integration of events within MTGA designed for a more competitive audience, where prize distribution is more heavily weighted toward players who win more matches, and no prizes are awarded to those with few wins—similarly to how it is structured in MODO. This would also encourage greater participation in Constructed events.

    1 vote

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  9. did not record a loss

    In Quick Draft: FIN I got a loss and the game crashed. It did not record my loss, the game had already concluded. Just being honest.

    1 vote

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  10. 5 votes

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  11. Reclaim Your SOL: How SolRefunds Helps You Recover Lost Rent from Unused Token Accounts

    The Solana blockchain is known for its lightning-fast transactions and low fees---but even with its efficiency, there's one costly caveat that often goes unnoticed by users: rent on unused SPL token accounts. Many people don't realize that even after selling off a token, the associated token account remains active and continues to accrue rent. If not closed, that rent accumulates indefinitely, silently draining your wallet.

    Enter SolRefunds, a simple yet powerful solution that helps you identify and close unused token accounts---returning that locked-up SOL directly back to your wallet.

    🧩 What Is Token Account Rent on Solana?

    On Solana,…

    1 vote

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  12. jugando draft de ff la carta Limite de Vincent me saco deljuego, daba error eso me jodio mucho mi juego

    la carta negra Limite de Vincent, me dio muchos errores durante mi juego de draft, me daba error y me sacaba del juego ademas de que no aplicaba bien sus efectos, me gustaria que me apoyaran con ese problema, saludos muy agradecido Karlos Zoto

    1 vote

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  13. Mid-week magic gives me gems instead of a card reward at least once a week

    Every week, when I claim the rewards for mid-week magic, I get gems. There's plenty of cards it could give me that I don't have, but instead of finding one of those cards. It just gives me gems for a card I do have. 20 gems as a reward is always so disappointing when any uncommon would be more interesting.

    1 vote

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  14. cosmetic

    I received the same cosmetic I already had Delivery Moogle has anyone else had this happen for midweek magic? I never paid that much attention before now.

    1 vote

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  15. Forced Defeat.

    I playing tarkir dragonstormpremier limited
    When the opponent surrendered, I defeat.
    It seems to be a tooler or a bug.
    I would like to be compensated.
    Also, in the case of Tooler, I would like to request toolres account suspension action.

    2 votes

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  16. Bug on pre-release booster pack

    Hello,

    I have done some pre-release event ( 3 pre-release on tarkir, 3 on final fantasy, 2 on foundation) the gamestore in my city is « la crypte du jeu » - marseille.

    This store use companion official application, i draft every week, at the fnm.

    after the pre-release i don’t have the bonus pack on arena ! and this is the good mail used and same account of companion.

    i ´m french and i do my possible for being understand, but if you can, answer me in french.

    thank you for your reading and your time.
    alexis

    1 vote

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  17. Continue playing in event after 3 losses (!)

    It is possible to continue playing a deck that has 3 losses in a limited event.

    Reproduction:
    1. draft and build deck.
    2. open arena on PC with the event page open, i.e. with the win/loss counter visible and play button in bottom right.
    3. without closing app on PC, open arena on mobile with the same account.
    4. Play until 3 losses
    5. press "reconnect" on PC arena app
    6. The cached version of the page is displayed, with amount of losses and wins present as when cached.
    7. Pressing play puts you into queue
    8. it is possible…

    1 vote

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  18. Draft Token

    I used my draft token for a draft of Final Fantasy. But since days everytime I want to start the draft there is a bug and MTG Arena crashes and I can´t start the draft. Would be great to get a refund.

    1 vote

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  19. Complete 3 quick draft matches quest did not give rewards or register progress

    After completing a final fantasy quick draft, the quest gave no rewards and registered no progress, still showing 0/3 games played.

    1 vote

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  20. complete 3 quick drafts

    Quick draft quest is not recording events.

    1 vote

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