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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6196 results found

  1. [[Case of the Lost Witness]] + [[Ephemerate]] Incorrect rules interactions

    Hello Rules-engine team,

    I belive I encountered a gameplay bug (incorrect rules interaction) while playing arena cube when I attempted to [[Ephemerate]] a [[Fblthp, the Lost]] conjured by [[Case of the Lost Witness]]. Some more observations (log file too big to attach):

    • the spell was put on the stack, but seems to have not fully resolved since the Rebound reminder box didn't get created.
    • the conjured Fblthp did not get put in my hand
    • the ephemerate did go to my graveyard

    This was on PC client.

    Hope this helps spot an issue, and is not me wasting someones time because…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. achievemnt not honoured

    I fulfilled today the achievement 'win a game where you cast spells only on opponents turn' I did this three times for the last hour, but the achievement was not honoured please check and grant me the achievement

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Eaten Alive Bug on Mobile

    Eaten Alive is bugged on Mobile.

    The sacrifice portion of the card words, but when I select the opponents creature is does not destroy. It works sometimes but it has happen 3 times to me. I don't know if it bugged on the PC version but it's definitely not working 100% of the time.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. lumra

    Good afternoon,

    in my recent game a bug occured when I played Azusa Commander in Historic Brawl. On 6 mana I casted Lumra, Bellow of the Woods. My opponent let that card resolve, couíntering its "enters" ability with Tishana's Tidebinder. The ability got countered, but Lumra should have stayed on the battlefield because of her state based ability which was supposed to have her enter as 6/6.

    Thus the card is not working correctly and I am reporting it as a bug with a screenshot attached.

    My tag is Eratrion#98136

    1 vote

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  5. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Lightwheel Enhancement Bug

    The aura Lightwheel Enhancement says it can be cast from the graveyard if you have max speed. For some reason I was not able to do so. The card is just a bulk common, but regardless it should work.

    2 votes

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  7. Game lost connection during FIN Jump-in match and cannot connect anymore (2025/07/25 06:00 UTC)

    Game lost connection during FIN Jump-in match and cannot connect anymore, it keeps saying "Connection lost" after I restart the client. The status website says everything is operational and I have no other network issues.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. (Ice magic) Spell on the stack ate my turn timer

    My opponent used an ice magic mid-tier (out a creature in top or bottom) in response to one o& my creature spells, and that ate my timer

    2 votes

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  9. The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the

    The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the opponent's field. I ask for my victory in Ranked again or some compensation, as the error was from the company Wizards of the Coast

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. LET ME SHUFFLE THE ELECTRONIC CARDS

    HACKS INCLUDE:
    Cutting off one color of land on the field while filling players hands with same color they don't have (JUST ONE LAND)
    LET US SHUFFLE THE CARDS!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crashes when trying to open new packs.

    Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. MaNA ***** OR FLOOD

    7 games 5 mana ***** or mana flood, I CAN'T EVEN PLAY it's not a game, because I'm not able to play.

    Your algorithm is NOT sufficiently tested, I am a software tester and this has been around for years. A hugely disproportionate amount of games are lost to ***** or flood and it's even worse in the drafts.

    If your people tell you they have tested this thoroughly they are lying to you.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. "The End" immune to Hexproof

    The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a…

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Waiting for Server pops up mid-game, then I'm booted from the match

    This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Cannot cast extra turn spell

    Occasionally i cannoy cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened in multiple games but not every game. Weird.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Shuffler is sticky

    I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.

    YOUR SHUFFLER IS TOO STICKY.

    I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.

    My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12 identical cards, and…

    3 votes

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  17. Jump In - Stuck, Can't Play

    I encountered an error with the jump in event.
    While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
    I logged in on my pc to check and it is also stuck on the pc version of the game.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Liliana Vess / Challenge III Bug

    Liliana Vess / Challenge III Bug.

    Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
    I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....

    1 vote

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  19. Huntsman's Redemption Lore Counter bug

    When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck…

    1 vote

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  20. zuck

    Counter spell cards cannot be used in Standard.

    1 vote

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