MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6193 results found
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snakeskin veil didn't give hexproof
They cast go for the throat on my tranquil frillback thru the first chapter on founding of the third path. i then cast snakeskin veil to protect my creature. it resolved, then go for the throat continued to target my creature anyway and destroyed it.
6 votes -
Alchemy decks in standard
If I'm playing standard ranked , why am I facing alchemy decks? That seems very off balance as there are mechanics that are alchemy only and seems little one sided when my opponent is conjuring cards and using cards I don't have access to anymore. You guys really need to get on top of that because you are not going to restore my ranks I lost because of it.
2 votes -
0/0 token not removed from board
Order of cards may be slightly incorrect:
- Play jump into FF, pick Black and Dimir, Devious Scheming.
- Opponent plays Quina and later summons a token, causing Quina to summon a 1/1 frog.
- Opponent summons 3 1/1 token, as well as a second 1/1 frog.
- I have on board 1 Il Megh Pixie and another creature.
- I play Poison the Waters on mode 1, giving all minions -1/-1 and killing 4 tokens.
- One frog remains on the board as a 0/0 token instead of being removed. It does not block or participate in any way, but I cannot say whether the…
1 vote -
Ragnarock crashed my game during event
I was on the last round of the event about to win a collector booster box, I melded the two cards into ragnarock, and my game immediately crashed and lost me the booster box, I am extremely annoyed by this, considering it was the only event of this type I have ever played
1 vote -
Black pay life as cost broken acheivement
my counter is stuck at 21 even though purposely using deck with ton of pay life in title
fix this please .... many of your acheivements have bugs or are poorly defined got all black acheivements but this and have created a deck just for this so not happy because probably should be at 50 or 60 not 211 vote -
mox amber
every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something
2 votes -
Server connection
In the middle of games, there will be a loading icon that says "connecting to server." My Internet connection isn't the problem, I always have 150 megabytes in download, and 100 megabytes of upload speeds. I'm also using a brand new Motorola Power 5g 2024, more than capable of playing this game. FIX YOUR SERVERS!
5 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH59 votes -
Osteomancer Adept Glitch
When I activated Osteomancer Adept, I was unable to select the cards in my graveyard as forage targets.
15 votes -
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.
4 votes -
Tapped card with double strike still attacked me
Just was in a duel with a dragon deck and he played Terror of Mount Velus. Authority of the Consuls immediately activated and tapped the Terror of Mount Velus and then he attacked me anyways and I was hit with a bugged double strike attack.
I was not expecting it to happen so I did not capture the information for a full ticket, this is the first time a monster was ever able to attack even though it was tapped so I was not expecting it and did not screen shot the bug.
1 vote -
Could not cast Gravepact turn two with dark ritual and an untapped island
Could not cast Gravepact turn two with dark ritual and an untapped island.
1 vote -
Xande, Dark Mage not working correctly
This card is supposed to get +1/+1 for every non-creature non-land card in your graveyard, but it's only getting +1/+1 for cards that ENTER the graveyard AFTER it's in play.
Steps to reproduce:
- Play 2 instants or sorceries and have them in the graveyard
- Play Xande
- Note that it's still a 3/3, despite them being in your graveyard
- Then play another instant or sorcery
- Now it is a 4/4 (where it should really be a 6/6)
- Win the match anyway because you opponent just keeps playing small cats! :-)
1 vote -
No Season Rewards Progress
I am not progressing in my season rewards. I have been stuck at Platinum Tier 1 for a few weeks. Can I fix this, or does it need to be done on your end?
1 vote -
Cerebral Download
I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.
1 vote -
Arena is downloading 10g everyday since new update
hello,
since the latest update, mtg arena checks asset files and start to download 10gb of data everyday i started my
computer. mtg arena is on two computers here and so i want to try it on the other pc. also there it starts to download the 10gb of assets again and again. what is going on there?there are a bunch of people reporting the same problem:
https://www.reddit.com/r/MagicArena/comments/1m8d2se/just_opened_arena_and_suddenly_theres_an_11_gb/
1 vote -
Game stopped updating my side and falsly showed opponent timing out
I was in an arena match, my phone hit 20% battery life and went into battery saver and closed the app. I turned that off and reopened the app and was back in the match. This happened like 7 turns earlier but I'm bringing it up on case it's a root cause.
My opponent is declaring attackers. It shows them declaring and then activating another card and then it just sits there for awhile it shows there timer running out, them using a timeout timer and eventually when that dies it all of a sudden shows that it's there turn…
1 vote -
gameplay is broken
This game is broken, everything is now too big too fast. It's getting lame, I play Magic for 30 years now and still play commander with my friends, but man.. even commander starts to feel busted. MTGA is boring as ****, everyone netdeck and its now just getting out of hand... cards do too much for the possible removal and possibilities to get big are always there... can't enjoy games now, the table flip in seconds and you lose or win, I don't have fun winning like that either. I press the sad face every time I see one, its…
3 votes -
Impossible to join arena for iOS
Always CRASH when I try to log in!
After the new update is impossible open mtg Arena for me!
Please fix this bug🙏 thanx3 votes -
Casting Dragonologist does not let me select a card
After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.
3 votes
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