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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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887 results found

  1. Error Updating Data on PC

    Error updating data on PC:

    After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
    I currently can't launch the game, but can run on multiple mobile devices on the same network

    2 votes

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  2. Glacierwood Siege copy missing prompt

    When making a copy of Glacierwood Siege, options for "Temur" and "Sultai" do not appear correctly, instead they appear as "Missing Prompt 927588" and "Missing Prompt 92790" respectively. Selecting an option works correctly with the desired effect if the user is aware of the corresponding missing prompt to the expected prompt.

    5 votes

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  3. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. The arrow back to the deck doesn't work with draft decks on mobile

    They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. search

    When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.

    Can we get a search box / filter on the "Play" screen?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. App crash in quick draft match

    Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
    Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Let us send out bug issues in instead of having to go through these idiotic suggestions

    Let us send our bug issues in instead of having to go through these idiotic suggestions

    2 votes

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  8. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    30 votes

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  9. Can’t use card in hand because of land playable from grayard

    If Land can be played from graveyard, on smartphone you can’t play your hand because you can’t access it with too many land in grayard. You can’t slide, destroying a lot of possibility of deckbuilding

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Historic Brawl does not appear in Play > Find Match on my account.

    I have:

    Completed all five Color Challenges (all show completed with green ticks)

    Played Jump In

    Played Standard Play and Alchemy Play

    Restarted and logged out/in multiple times

    Standard Brawl is available, but Historic Brawl never appears.

    This appears to be an account unlock bug rather than a gameplay issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. 3 Quick Draft Matches Reward Bugged

    I play on PC. On the bottom right of the client near where it shows the Mastery Progression for the season there has been a reward for entering 3 Quick drafts. I have since done several quick drafts and have played well over 3 matches but nothing seems to trigger this.

    I also see that others have had this same issue. I have also not seen any follow up to these. One post by Karlpybara#93312 showed over 5 pages of comments. Please advise!

    5 votes

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  12. Arena freezing

    Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
    I do not have this issue with my mobile device (Android).

    This is a real issue as i do not like playing on my phone.

    Please, hurry up solving this bug.

    Best regards and good luck to the technical team.

    32 votes

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  13. Fix ******* mobile

    Either update the egregious starter decks, or revamp mobile
    Im sick and ******* tired of going against dual colored decks when the basic starter deck can barely hold its own against a deck of nothing.
    The interface for creating decks isnt the problem its the ability to move around what is by far the worst user interface of any card game ive ever played. And sure that list aint long but it aint that ****** hard.
    Why the interface to make your own deck on mobile only option to fight a bot but as soon as i press play with…

    1 vote

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  14. Add Hotkey For Manually Reordering Triggers

    Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.

    99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.

    For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…

    1 vote

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  15. Failing to retrive format data

    I cant't get past the "recuesting format data". i guess it's failing to connect to the servers or something and just gives me "an error ocurred" message.

    I tried re-instaling the game but the problem persists. Hope it can be solved before the pick 2 draft event goes away.

    3 votes

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  16. Daily Card reward supersedes Mastery Pass

    If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.

    This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.

    3 votes

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  17. "Asset Error Detected, Arena will relaunch to verify asset contents"

    Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
    How to fix this bug? Thank You!

    3 votes

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  18. Deckbuilding Filter ordering

    Since the latest patch, when attempting to filter in the deckbuilder, the results of the filter are now flipped.
    This isn't a big deal in and of itself, however when trying to filter aganist a Brawl list, this can result in the filtered cards dropping off the bottom of the screen as shown in the attached screenshots when trying to filter for cards with Food in the oracle text. FoodFilter_TirelessProvisioner.png shows that the very top of Tireless Provisioner is barely visible with no further ability to scroll down, the same is true of The Shire which should also be included…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. bug with the tutorials

    whilst trying to figure out how to access the side board for building decks i clicked a tutorial button hoping to learn about the deck building interface. instead its forcing me to replay the whole beginning tutorial and i cant just skip it for some reason. so if any of you are looking for how to use the interface just youtube it, its easier and faster.

    1 vote

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  20. macOS Fullscreen is broken.... AGAIN.

    I used to be able to get around the existing bug on macOS where using the fullscreen resolution would crop out parts of cards on the stack (making it literally unable for me to play the game) by using command line args to force the client to a specific resolution.
    Now, I can't do that. This is getting really, really old. It's stopped me playing so much since my Mac is by far my favorite way to play.
    Why do you stop us from using custom resolutions?
    And if you need to - fine, whatever, but then fix the bug…

    2 votes

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