MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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882 results found
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Sideboard quantity
If I try to put more than 7 cards in my sideboard, it won't let me save the deck and tells me that I can't save it because there's more than 15 SB cards (which there isn't).
I'm on Android, I'm not really sure how to recreate the issue for someone else and have not found any workarounds.
4 votes -
1 vote
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Account login
Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808
1 vote -
Stuck waiting for opponent
Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".
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UTC_Log - 02-13-2024 02.46.43.really.a.zip.log 2984 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
UTC_Log - 02-13-2024 01.19.40.log 40341 KB -
UTC_Log - 02-13-2024 02.29.43.log 139 KB -
UTC_Log - 02-13-2024 02.25.29.log 139 KB -
UTC_Log - 02-13-2024 02.22.47.log 139 KB -
UTC_Log - 02-13-2024 02.19.23.log 139 KB -
UTC_Log - 02-13-2024 02.39.42.log 139 KB -
IMG_0581.png 2116 KB -
Log.log 15888 KB
97 votes -
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Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
1 vote -
Can't reach commander on android, due to not being able to navigate past land i can play from my graveyard
Can't reach commander on android, due to not being able to navigate past lands i can play from my graveyard
1 vote -
Product Suggestion -- Arena Emotes
Hi, I would like at least 1 second longer to select "Good game" after a game in MTGA. The emotes freeze really fast.
1 vote -
Emotes
My emote box for “yip-yip” is smaller than the rest of my emotes. How do I get it to go back to the regular size?
1 vote -
Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
1 vote -
Stuck attempting "Retrieving asset manifest"
Mtga on a Google pixel 8 pro. Seems the problem is spread over many different device types, and platforms. Rebooting the phone and restarting the app have done nothing. Cycled between connection types (mobile data, Wifi) stuck attempting to retrieve the asset manifest.
1 vote -
Keep having to hit login, and remember me is always checked when starting Magic Arena.
Keep having to hit login, and remember me is always checked when starting Magic Arena. How was somebody actually dumb enough to think automatically checking "keep me logged in" was a good idea? It's like some moron assumes everybody has a private device that they play MTGO on. There was no need to update the way logins were set up, unless it's for a shady reason.
1 vote -
Mac Crashing on Loading initial screen
I am constantly crashing out of the client during the loading initial scene phase.
10 votes -
Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?
I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.
That would be a tremendous help for:
a. visualizing what kind of decks I could build;
b. using the same spreadsheets I use for my paper decks with my MTGA decks;1 vote -
Jumpstart packs with hybrid cards should display as few colors as possible during pack selection
The A:tLA Jumpstart packs contain cards costing hybrid mana. For example, "Librarian" contains Professor Zei, Anthropologist, and (IIRC) "At the Zoo" contains Hog-Monkey Rampage. I like that.
However, the hybrid cards have only colorless activated abilities. Moreover, the half-decks are otherwise mono-color. For example, every other card in Librarian is blue, and every other card in At the Zoo is green.
But Arena displays the packs as (respectively) red-blue and red-green during pack selection when I build my Jumpstart deck. It's annoying to select a mono-color pack in the first screen, and an apparently two-color pack in the second screen,…
1 vote -
ARENA FREEZING AFTER POST EOE UPDATE (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.
This is a Macbook platform issue.
Please fix soon it's been three days... and three times I've posted about this issue and three times I've uninstalled and re-installed and restarted the Macbook as well.
2 votes -
1 vote
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App crash
App crash on each connection during a match against ia (not tested against player)
Tab Redmi Pad Pro1 vote -
MTG Arena is freezing
Since I bought thic computer and try to install and play Arena, the program is freezing, specially if I try to change the daily mission, but also if I try to play. I can play just a few turns. I already try to install and uninstall, try to download and play via Steam, but the problem persist
2 votes -
Finding many cards with Deadly Cover-Up takes a long time
When I tried to find all the Hare Apparent in my opponent's deck with Deadly Cover-Up, it took me a minute or two to select all of them from their deck. This can happen with basic lands, or any other card that is allowed in unlimited numbers in a deck.
That seems unfair when turns are limited to 30 seconds. I don't enjoy tapping and scrolling 50+ times, particularly on mobile.
Please add a "find all" button to actions that can find all (or many) cards in a deck, graveyard, or hand.
1 vote -
full screen problem
I have a 31:9 screen (PC on windows 10)
I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.27 votes
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