MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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882 results found
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game freezes after may 1st update
Since updating the game this morning it doesnt work. claiming my season rewards: everything freezes. Trying to play a game: same thing. Opening the shop: same thing... Please fix this
4 votes -
Ponder
When casting Ponder, the cards show up underneath the deck stacked on top of each other. This is for the mobile version
on a Samsung tablet. The cards should show up like brainstorm please! You cannot easily see the cards. It does work to drag them around any seasoned player will know what they are but for a new player it is very confusing.1 vote -
Flip Tamiyo ult mobile
When using the flip tamiyo ultimate ability on mobile, drawing half the cards in your deck works just fine. The issue that stems from this is on mobile there is no way to scroll through your hand after this happens for some reason. The cards also appear very distorted and this may be a contributing factor to the issue. Restarting the app does not fix the issue either. This may be a low priority but this needs to be fixed, there are countless games I have lost due to this bug and having the correct card "just out of reach"…
1 vote -
Suggestion: Please change the old UB frame on Arena cards!
When the new enchantment frame debuted, older cards on Arena received the new frame. But with the arrival of Spider-Man and OM1 – which have the standard Magic frame – older UB cards have not undergone a change. It would be great for consistency if you could retrofit older UB cards, such as those of Final Fantasy and LOTR, to have the current frame. Another reason is that a lot of players, including myself, much prefer the standard frame to the old UB one. Thanks for your time!
1 vote -
4096x2160 fullscreen issue
When in 4k fullscreen on pc, the game drops to windowed.
The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.
The solution is to ensure all screens have consistent graphics options available.
17 votes -
Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
Achievements not being recognized.
I played a game where I should have received four achievements, mill-licious, down but not out, keyword soup, and going ultimate, I did not get credit for any of them. I am playing on a PC windows 11.
5 votes -
Completionist II Achievement for sets without cards of each rarity
I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.
I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of…
5 votes -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
5 votes -
Can't click on opponent's pet
About a week ago, I no longer have the ability to click on my opponent's pet to see the animation (if it has one). It just does nothing.
1 vote -
Aetherworks marvel dosent work
Aetherworks marvel dosen t work
1 vote -
Aetherworks marvel dosent work
Aetherworks marvel dosen t work
1 vote -
update for mac client tells you to run an exe
update for mac client tells you to run an exe - it should point you at the epic games launcher
2 votes -
Right Click Inspection, Click off Ignored.
After Right Click Inspection of a game then clicking on the magnification or off anywhere with right or left click. The Enlargened inspection will Remain on the screen.
It would take several clicks (3+) or several seconds (10-30seconds+) to disappear.
1 vote -
falscher rang
Im Match-Ladescreen werden die Ränge aller Spieler als Diamond angezeigt, inklusive meinem, obwohl ich Silber-Rang bin. Im Match werden die Ränge auch falsch angezeigt, sogar in Nicht-Rang-Spielen.
1 vote -
2 votes
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Android Loading Text Rendering Issue
Text on loading screens appears glitched with black spots on the white text
2 votes -
Arena client unusable on Mac
The Arena client is completely broken on Mac OS. For months, it has been slow, unresponsive, and crashes when opening any tabs including shop, decks, and even starting a new match. Since the update for Edge of Eternities, it has begun to crash my entire OS and cause full unprompted restarts.
I have repaired the files, uninstalled and reinstalled them through multiple platforms, and the issues persist. I cannot even open the settings menu in game to open a bug report and needed to come to the website manually.
1 vote -
Cropping bug on 2560x1600 (16:10) resolution on Windows
I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…
2 votes
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