MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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881 results found
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I chose Traditional Draft and the game entered me into Premier Draft.
I entered into Traditional Draft, as I usually do these days (never play Premier anymore), drafted my deck purposefully for bo3, then was shocked to see the UI for Premier draft appear. I lost more games because my deck was ill-suited to bo1 and now I'm down 1500 gems. I would like Wizards to reach out to me and refund me the 1500 gems for this draft.
1 vote -
battlefield
I just downloaded arena today on my dell, which runs on windows. I'm playing through the tutorial, but at a certain point in games cards will go to the stack and resolve there, so that they change to their on the battlefield look while in the stack side of the screen, and they will then stay there, but act as if they're on the battlefield, so enchantments will affect creatures, instants will buff, creatures will block and attack. There is a screenshot below of creatures attacking while they are displayed in the stack. This ultimately leads to some buggy blocker…
1 vote -
Game keeps crashing after i play my first land
I am playing on mobile (Android). After the most recent update, each time I play a match the game crashes after my first land is played. If I try and reopen the app, it attempts to reconnect me to the match and then crashes again.
1 vote -
Bug Since Last Update on Mac OS
Hi,
I have downloaded the last update yesterday. Now the software is totally bugged, it's impossible to launch any games or reach collection.
The software is fine on the main screen until I try to reach any other menu.
I already uninstall/reinstall the soft, same bug.I am on MacOS Sequoia and using Epic Games to download and launch the MTGA Soft.
Best Regards.
1 vote -
Deck Lists and Metadata - Stored as a Matrix
Decks should be an organised matrix. You can have default sorts (cmc, type then cmc, name) but also a custom sort (how the matrix was last updated).
If you are viewing custom sort. A card being changed from column to column, and the deck being saved: this should result in the matrix being updated. So if Lotus Cobra is moved from column1 to column2*, then only display that when viewing custom.
When you open up the deck for subsequent times, show the last selected sort-by (a specific default sort or a custom sort).
The last part of this is allow…
1 vote -
Network error unable to get collection
Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
This started while playing a draft game and could't log in since then.4 votes -
Mobile Installation Error
When I try to download the app, the initial download is successful but it tells me that I need 3,503MB of disk space. I have over 20 gigabytes so I don't understand why this is an issue. It doesn't work no matter how many times I reinstall.
I have an iPhone 16 pro.
1 vote -
Mastery Orb Emporium multi-selection
Currently the mastery emporium screen only allows you to buy one item at a time, It would be a nice add to have a multi selection that would allow for an allocation of orbs and unlock of all chosen items.
I don't purchase the mastery pass until I have completed it, so the orb trade in is arduous. It would be nice to have a more flexible feature set similar to the open 10 packs at once option.
1 vote -
help article is incorrect
The help article at
https://mtgarena-support.wizards.com/hc/en-us/articles/360001144403-Skip-the-Tutorial
is out of date and incorrect.
1 vote -
Inability to take actions at appropriate time
Game doesn't permit taking of actions at appropriate times, even under full control.
For example, I have a land that can cause damage to myself. I have an Essence Cleric in play. If I take damage, Essence Cleric becomes flying. After declaration of combat/attackers by the opponent, I should (prior to choosing blockers) have the option to tap the land, take the damage for drawing the mana, thus triggering the Essence Cleric to become a flyer, thus allowing a block against a flyer.
Futher, this is a wider problem with taking action after attackers are declared.
I had 2 "Get…
2 votes -
Portion of the screen is cutoff in fullscreen mode on a mac computer.
When you go to fullscreen mode on an apple computer, a potion of the screen is cutoff and you cannot read the text of cards. This happens in and out of a match.
4 votes -
Retry connection
The app try to load, but after a moment I have the screen on attached picture. If you retry, it just repeat the same loading and failure page. No pb detected neither on my account nor on my wifi connection.
1 vote -
1 vote
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Can’t read cards
Can’t read card titles, life total, or anything but the text on the card. It’s just that. Everything else is greyed out. Makes the game practically unplayable.
1 vote -
Ecran Noir aprés le lancement du jeu
Bonjour,
Lorsque je démarre le jeu il m'indique qu'il est en attente du serveur puis après un écran noir arrive et il m'est impossible de voire l'interface .Ensuite le jeu me dit qu'il ne répond pas. impossible de joué par conséquence.
1 vote -
mtg arena lost connection to server
Try to lunch the game but can't connection to server.
3 votes -
Recommended Achievements
While it is nice to get recommendations for what achievements are closer to completion and could be pursuit for that, it makes no sense to have all three tiers of the SAME achievement recommended. For example, if I have not completed the Vanquish the Week I achievement, why are Vanquish the Week II and III recommended alongside it? This takes up three slots where one would suffice. It would be better to just recommend the lowest uncompleted tier and use the other two slots for other achievements where progress is being made.
3 votes -
Companion inaccessibility
Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.
7 votes -
Press Play button multiple times
1) Press the Play button (the last press before queueing into a game) multiple times.
2) Get 1 or more error messages
BONUS) one time a got an error and then a black screen (not sure if the black screen is related)1 vote -
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox.
Should be easy to reproduce:
1. Go to https://mtgarena-support.wizards.com/
2. Click "Sign in"
3. Nothing happens except for a few errors in the browser console.1 vote
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