MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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284 results found
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Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote -
Art Styles not Displaying Correctly.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the…
1 vote -
Lorwyn Eclipsed incomplete set collection
For some reason the commander decks were added to the set collection for lorwyn eclipsed. Since I did not purchase the Elements deck I cannot currently complete the set collection due to the commander cards no longer being available for purchase. Please either remove the commanders from the base set or allow purchase through gems or wild cards.
1 vote -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.1 vote -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
11 votes -
Crafted two different rare lands during deck edit and didn't receive the crafted rares.
Crafted two different rare lands during deck edit and didn't receive the crafted rares. Couldn't figure out where to post this as your website doesn't give any options for this type of issue.
1 vote -
Cannot add Strategic Betrayal to Deck using plus button
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- …
1 vote -
Inaccurate Set Collection
Set collection says I have one copy of all commons, uncommons, rares, and mythics (and as you can see I've opened probably 100 packs), but it also says I'm missing a land. When I view my collection I see that I have no copies of
Escape Tunnel.(1) Why would I have zero copies of that particular card?
(2) Why is it not listed as a "missing" common in the set of commons?It seems the only way to complete TMNT would be to craft four copies, but that doesn't line up with my understanding of how this should…
1 vote -
starter decks missing
Dual color starter decks missing from new account
1 vote -
Can't add card from draft pool to deck
I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.
1 vote -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
2 votes -
Blue black mill deck has minimum counter play and interactivity
Singularity Rapture followed by Riverchurn Monument is a two card OTK, my opponent hasn't placed a card on the field all game, only lands, if I don't have a counter-spell (which if I'm not playing blue is IMPOSSIBLE) on that turn then there is nothing I can or could have done. The enemy player only interacted with me via spells, I had no chance to interact with any of his cards. One of the dumbest decks to ever exist. Well done wizards!
3 votes -
DSK Set not showing as completed
I have just used a devastating amount of around 100 rare wildcards and 50 Mystic wild cards to complete the 4x achievement of finishing a set. The set just finished was duskmourn. However, it did not recognize any completion of the set of in my account and in the achievement section. Why did it not complete the set and give me the achievement?
2 votes -
no aumenta mi número de comodines comunes y poco comunes, a pesar de tener cuatro copias de estos tipos de la última colección
Según tengo entendido, una vez tienes 4 copias de una carta, al abrir sobres, si fuera a salirte esa misma carta, en su lugar sale una carta de comodín, del mismo tipo que la que ya tienes las 4 copias. Tengo 4 copias de cada una de las comunes y poco comunes de la ultima colección de las Tortugas Ninja, a pesar de esto, cuando abro los sobre, siguen saliendo cartas comunes y poco comunes (de las que ya tengo las 4 copias) en lugar de salir los correspondientes comodines o en su defecto, aumentar el número de estos que…
1 vote -
Pack not received after do gain
After gaining a pack got a weird screen when opening it (empty message). Pack still there and I tried again - same message. After shutting down arena, pack was gone. Did not look I received the cards.
1 vote -
Game freezes in deck builder
When building a draft deck, when I switch to the horizontal deck view, then click the arrow to enlarge the deck view area, the game will go nonresponsive. Clicking in the screen gives the Windows notification that the application is not responding and prompts to force quit. This has happened three times in the last week or so. One time I ran task manager and saw mtga.exe was using almost 5GB of RAM in this condition, when it usually is under 2GB.
This is on Windows 10 21H2 LTSC using Steam.
1 vote -
Banned announcement and Wildcards
Announcement on Arena today stated the following. I received 0 Wildcards. I should be getting 16 (1 common, 11 uncommon, 3 rare, and 1 mythic) Why aren't all of these cards on the banned list announcement if Arena is showing me this today?
Banned Standard Cards
The following cards have been added to the Standard banned list
YOU WILL RECEIVE AN EQUIVALENT WILDCARD FOR EACH COPY IN YOUR COLLECTIONAbuelo's Awakening
Cori-Steel Cutter
Heartfilre Hero
Hopeless Nightmare
Leyline of Resonance
Monstrous Rage
Proft's Eidetic Memory
Screaming Nemesis
This Town Ain't Big Enough
Up the Beanstalk
Vivi OrnitierPioneer
Amalia Benavides…-
Banned%20in%20%5BQM%5D%2020260313%20001%20you%20will%20receive%20wild%20cards.jpg 105 KB -
Banned%20in%20Historic%2020260313%20001%20you%20will%20receive%20wild%20cards.jpg 309 KB -
Banned%20in%20Pioneer%2020260313%20001%20you%20will%20receive%20wild%20cards.jpg 307 KB -
Banned%20in%20Standard%2020260313%20002%20you%20will%20receive%20equivalent%20wild%20cards.jpg 306 KB -
Banned%20in%20Standard%2020260313%20002%20you%20will%20receive%20wild%20cards.jpg 297 KB -
Banned%20in%20Standard%2020260313%20001.jpg 300 KB
2 votes -
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i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Draft error
Just reporting a bug. I drafted TMNT pick two. I double tapped to select a card right as the timer expired. Playing on iPad iOS. Afterwards every pic became completely blank and it just auto drafted for the rest of the packs without letting me choose anything.
1 vote -
Turtles Brawl Deck: Art Missing?
I've been looking to get the Turtles Brawl deck, but was sad to see how many cards are not only missing. I understand that several cards don't exist on Arena and may be hard to code in or don't fit the 1-on-1 format, but cards like Blasphemous Act already exist from the Avatar borderless collection.
What I don't understand is when I see Vanquish the Horde is included in the deck, but doesn't include the art from the Turtles deck.
I really am a pretty big Turtles fan and was excited for the set, have played in the prereleases, bought…
1 vote
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