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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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976 results found

  1. wastes

    When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.

    373 votes

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    98 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    236 votes

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    30 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Sideboard

    Sideboard

    232 votes

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    33 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Kamigawa full art lands show wrong image

    Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.

    Platform Android.

    230 votes

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    80 comments  ·  Deck Building / Collection  ·  Admin →
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  5. sideboard

    Sideboard won't list all the cards in the sideboard

    166 votes

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    12 comments  ·  Deck Building / Collection  ·  Admin →
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  6. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    138 votes

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    91 comments  ·  Deck Building / Collection  ·  Admin →
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  7. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    92 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  8. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    92 votes

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    27 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    87 votes

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    13 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    87 votes

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    37 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Invalid decks

    Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).

    82 votes

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    22 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Basic lands

    No basic lands showing or available

    81 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Unable to save selection for default card style from collection screen

    Reproduction steps:
    1) Click on Decks > Collection to browse cards
    2) Click on a card with a custom style displayed
    3) Choose the normal card style and click Select
    4) Chosen style displays in collection
    5) Close collection screen and go back to Home screen
    6) Return to collection screen and navigate to the same card

    Expected behavior: card remembers the style selected previously
    Actual behavior: custom style is still displayed

    Note: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.

    74 votes

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    20 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Land

    Having issues on mobile with adding basic lands to any deck, drafting and my regular standard decks. I can't search for any and the battles keep coming up on the land tab in deck builder...

    73 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Lands not showing in deck builder

    Land not showing in deck builder.
    Playing on mobile MTG arena. Since March of the machines update lands aren't showing in the deck builder. 4/18/2023

    73 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Russian collection search not working

    Unable to search with russian language

    67 votes

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    23 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Mana color filter in deck creation isn't working

    Whenever I go to build a deck on the android app, haven't checked PC, the filter to choose which mana colors you want to focus on doesn't work. I tried to filter only black and green spells and it still showed all colors. I'm still able to create a deck, it's just inconvenient when I'm looking for specific types of cards.

    65 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  18. network error when creating

    network error when creating a new deck in historic brawl when using colorless basic lands wastes

    64 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  19. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    63 votes

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    9 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Earn A Deck Not Awarding Deck

    I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.

    In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).

    63 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues