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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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678 results found

  1. wastes

    When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.

    326 votes

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    96 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    232 votes

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    30 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Kamigawa full art lands show wrong image

    Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.

    Platform Android.

    226 votes

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    80 comments  ·  Deck Building / Collection  ·  Admin →
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  4. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    124 votes

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    83 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    84 votes

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    13 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Sideboard

    Sideboard

    84 votes

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    27 comments  ·  Deck Building / Collection  ·  Admin →
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  7. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    81 votes

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    37 comments  ·  Deck Building / Collection  ·  Admin →
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  8. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    77 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Invalid decks

    Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).

    66 votes

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    21 comments  ·  Deck Building / Collection  ·  Admin →
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  10. network error when creating

    network error when creating a new deck in historic brawl when using colorless basic lands wastes

    63 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Earn A Deck Not Awarding Deck

    I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.

    In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).

    60 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Unable to save selection for default card style from collection screen

    Reproduction steps:
    1) Click on Decks > Collection to browse cards
    2) Click on a card with a custom style displayed
    3) Choose the normal card style and click Select
    4) Chosen style displays in collection
    5) Close collection screen and go back to Home screen
    6) Return to collection screen and navigate to the same card

    Expected behavior: card remembers the style selected previously
    Actual behavior: custom style is still displayed

    Note: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.

    59 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    44 votes

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    19 comments  ·  Deck Building / Collection  ·  Admin →
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  14. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    41 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  15. allow basic land art to be set as default. the same way you can default an card sleeve

    allow basic land art to be set as default. the same way you can default an card sleeve

    40 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Cannot create new decks

    Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.

    38 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Decks disappeared, can't import or build new decks

    After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.

    Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.

    Please help! I can't play any constructed or…

    34 votes

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    24 comments  ·  Deck Building / Collection  ·  Admin →
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  18. unable to comple color challenge after deleting the color challenge decks

    there should be an option to either restore the stock color challenge decks or to reset the color challenge

    33 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  19. Card stuck to cursor

    I was editing my draft deck when I clicked on a card from the rest of my pool and dragged it and it just got stuck to my cursor. Going out of editing the deck didn't help. Moving to edit a normal deck in my collection resulted in the card being stuck mid air and the cards from those spots were placed in the same mid air position. (screenshots attached)

    Only on the first page of the cards collection. It seems to be related to the card position in the edit screen (duhh :D).

    33 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  20. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    31 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues