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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1389 results found

  1. I don't receive the doubles I get in packs

    every time I open packs with doubles I don't receive both cards I only receive one.this has been happening since last season with every purchase.would like to receive my cards.

    1 vote

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  2. Can not navigate left or right in deck on Ipad

    Can not navigate through the cards in the deck, within deck building, edit deck mode on iPad. Can not scroll left or right reliably. Occasionally it will slide to the left after continually swiping, but then you’re stuck over there and can not swipe back right on iPad. Please put a horizontal slider at the bottom like the vertical one on the left, or just fix the scrolling issue for iPad all together please.

    2 votes

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  3. Common Wildcards obtainability

    So, this is about common Wildcards. Why can I buy for P2W rare and mythic Wildcards but I can't buy common wildcards???? The drop rate is low... Since you still refuse to add pauper events in the game, we wanna play that with friends but there is no way for us do that because you run out of common wild cards basically immediately.

    Can you tell me how to get more? No, buying packs isn't the way because that would cost me even more than buying rare/mythics Wildcards from the shop... Give us a way to easily get common wildcards.…

    1 vote

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  4. Incorrect Mana Value of hybrid card from TDM in collection

    At collection, the new cards with hybrid mana costs, from Tarkir Dragonstorm, are displayed as mana value = 3, when their actual mana value is 6.
    In my experience, in-game interactions correctly recognize the mana value.
    Images for reference comparing the search results in Arena and on Scryfall.

    1 vote

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  5. Lae'zel, Illithid Thrall art style won't apply in Brawl as Commander

    Lae'zel, Illithid Thrall art style won't apply in Brawl deck as Commander.

    When you set Lae'zel as the Commander it asks you to pick a color for deck building but the game will take away the full art style and you can't set it.

    1 vote

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  6. Liliana of The Dark Realms alt skin not showing

    So I have the alt skin for Liliana but when I add her to my deck and click on apply styles it only shows the original. I manually tried to swap her skin and it shows her alt skin is selected but it doesn't show.

    1 vote

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  7. parallax styles bugged on android

    when playing on an android device, all parallax styles have a graphical glitch that causes small black lines to appear on the card.

    1 vote

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  8. can't edit or create decks

    Playing Arena on PC running windows 10. Whenever I try to edit an existing deck, I get a perpetual "waiting for server" screen. This happens when I click the edit deck button or double click on the deck. I also get the same screen when trying to create a new deck.

    1 vote

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  9. To the developers:To the developers:

        fニヽ
        |||
        |= |
        | |
        |= |
       i⌒| |⌒i
      /| | | | ヽ
     | ( ( ( ( |
     |/      |
     |       |
      \      ノ
       \    /
       |   |
    Disappear from the earth

    1 vote

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  10. Special Guest Fetchlands appear as the only option during deck building despite owning the other versions of those lands

    Since Tarkir: Dragonstorm patch whenever I try to make a new deck all of the fetch lands with Special Guest variant cannot be added to the deck. The only option displayed to me are the SPG versions that I do not own even though I own and have set as favorite other versions of those lands (Arid Mesa, Marsh Flats, Misty Rainforest, Scalding Tarn, Verdant Catacombs).

    1 vote

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  11. Use entire catalog of cards in bot matches

    I appreciate being able to build a decklist using cards that aren't in my personal collection from the archive, and being able to save and build the deck card by card is a nice thing to have, but being unable to playtest the deck until it is done can be a huge waste of time and resources (namely wild cards, which are hard enough to come by as a free to play player) if the deck turns out to not be that great.

    Being able to playtest a deck vs a bot, or even in Direct Challenge scenarios against friends,…

    2 votes

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  12. Tempest hawk

    Tempest hawk explicitly states a deck can have any number of cards called tempest hawk but brawl still only allows a single copy. Hare apparent has the same rule text and shows an infinite symbol during deck creation

    1 vote

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  13. Reclamation Sage card style not applying...

    Despite multiple attempts to apply the Andrew Mar Reclamation Sage card style, the default card style from M19/Foundations continues to appear in my deck when I play matches. The card style I want shows up in my deck list, but not when I play. Help!

    1 vote

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  14. Commander not Redeemable

    I am really excited to try out this Tarkir set for Brawl/Commander, but I noticed that the legendary creatures that come the precons (like Betor, Ancestor’s Voice) are unavailable to unlock with wildcards. You can view it in the collection tab, but you can't actually have them which I feel dismisses the point of them being there in the first place. It wasn’t like this before for other precons commanders, so I just wanted to know why that is the case this time around.

    2 votes

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  15. Suggestion - Add a trade in or market feature

    1) offer a full market where we can trade cards between players. 2) if not, add a feature to trade in unwanted cards for wild cards ... lower rarity or multiple cards to 1 wild card. 3) If not, add the ability to gift an unwanted card to your opponent .. maybe gift a card from the Sideboard to say thank you or to help new players.

    1 vote

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  16. Received a 6th copy of a card

    Yesterday, after buying a Mythic Foundation pack, I received a 5th Dazzling Angel. Today I just bought another Mythic Foundations pack and received my 6th Dazzling Angel. I thought you were not able to collect more than 4 copies of a card? My collection doesn't reflect more than 4 copies. I took screenshots this time, and I realize it isn't proof without before and after, but you should be able to look it up. I have been using this deck with those 4 copies for at least a week.

    1 vote

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  17. 2 votes

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  18. Teval Bug

    I was unable to redeem a mythic wildcard for teval the balanced scale. The game informed me that wildcards cannot be used to redeem this card. Why is this happening?

    2 votes

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  19. Received 5th of a card from a pack

    Purchased a new Foundations pack and received a Dazzling Angel but my main deck already has four.

    1 vote

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  20. Error Crafting Cards

    I added a Rielle, the Everwise that I didn't own to my deck and clicked Craft All then ok. The card showed up as uncrafted I tried 2 more times and then exited when I left all three of my rare wildcards had been used and it had actually been crafted. This was very upsetting because I only needed one.

    1 vote

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