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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1820 results found

  1. Old issue

    One of the strongest decks of all time was counter spell/kill with blue/white. Swords to Plowshares and counter spells, mana drain, wrath of god etc. I am still trying to adjust to plainswalkers in game play so I am flawed. but, already see blue/white counter/kill with blue bounce and counter with white kill cards and just plainswalkers as the slow kill, is a super power. with or without Stasis and Authority of the Consoles/Kismet tapping creatures when they come into play is besides the point. White is total destruction... mass creature kill on the third turn with doomscar is way…

    1 vote

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  2. Bug

    I recently purchased the Golgari deck protector, but even after selecting it, it's not applied online. I can still see the previous one and can't use any other deck protector. I use android phone.

    1 vote

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  3. BlackBlade Reforged Reward Glitch/Bug

    After having 2 Consecutive wins in the pre-made decks battle mode on Android [S23 Plus] (& having quite the fun with the Faerie Pranks deck), the game told me I had a card as a reward, and it was BlackBlade Reforged, a Legendary Artifact that takes 2 mana to cast, which I immediately claimed. After 2 more battles, I went to my decks to add that card to one of my decks, only to find that it wasn't anywhere in my collection, but I could find it within the MTG Collection. Weirdly enough I was also having issues with the…

    1 vote

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  4. Starter Deck Counting for Deck Limit

    I'm not sure when the update that created this issue happened, but I went to create a deck and did the usual of deleting one of my least used decks, but when I went to create the new one, I was hit with being 9 over the limit (10 minus the real deck I had just deleted). It was already such a hassle to keep cycling what I play while also trying desperately to keep my nostalgic babies from the trash bin. I don't want to need to use a third party to keep what should be a simple list…

    1 vote

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  5. Bug exchanging a Wildcard.

    I have exchanged a wildcard, tiniybones, a epic card, but I can't use it in my deck.

    It shows that I have 2 tinybones used, but in my deck ther are only one! and if I ad another tinybones to have 2 it figures that i used 3 tinybones.

    1 vote

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  6. probleme lier au jeux

    comment certain jouer peuve avoir 4 carte legendaires du meme nom alors que c est interdit expliquer moi,du coup ça desequille les autres jouer modifier ca
    cordialement Mr Gobert

    0 votes

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  7. Despite missing rare cards, received gems when opening the booster

    Hello,
    I had saved 105 boosters from the Modern Horizon 3 set from drafts, which I opened today. When I started opening the boosters, I was still missing 86 rare cards from the MH3 set. I always opened 10 boosters at a time. After opening 60 boosters, I was still missing 18 rare cards. When I opened the next 10 boosters I only received 8 rare cards and two times 20 gems. Now I was still missing 10 rare cards. When I opened the next 10 boosters I got two rare cards and seven times 20 gems. Next time when…

    2 votes

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  8. Cannot switch BO1 and BO3 Sideboard cards while deckbuilding

    I can't freely reorder my sideboard cards between the BO1 and BO3 only lists. The only way is to remove sideboard cards and then re-add so that they're in order.

    1 vote

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  9. 重複

    モダンホライゾン3の神話パックを購入し開封したところ全ての神話レアカードを手に入れてないにもかかわらず、重複した扱いとなりジェムに変換されたと表示された。
    全ての神話レアを手に入れたとの表示もされた。

    2 votes

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  10. quick draft outlaws of thunder junction error

    I did the draft and it didnt give me 40 cards in my deck? i finished with 52 then the game did something now i only have 39 and cant finish my draft i just spent money on

    1 vote

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  11. Cannot create new deck after starter decks added to my collection

    After the starter decks were added to my collection, I cannot create a deck because I now have 107/100 decks, even though supposedly starter decks don't count against my deck limit.

    Why not just remove deck limits altogether?

    3 votes

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  12. 1 vote

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  13. 2 votes

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  14. Deck builder energy cards

    In iOS mobile, when you use o:"{oe}" to search for energy cards, not all the energy cards on your collection appear. Happened to me with Cyclops Superconductor, but I suspect this can be a more widespread issue.

    1 vote

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  15. 2 votes

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  16. Black Lotus companion and card sleeve not working

    My Black Lotus companion and card sleeve is out of action.
    Basically, what this means is the companion is null (not there).
    And also the card sleeve is null - it is displaying a completely black graphic.
    Can you please rectify and advise.

    1 vote

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  17. Cardsytle Masterpiece Ornithopter doesnt work

    Ive bought it
    Ive put that card in my deck
    I favourited the cardstyle
    Ive had others test it as well

    IT JUST DOESNT WORK.

    then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.

    DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!

    1 vote

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  18. Prematurely Opening Gems

    Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.

    2 votes

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  19. duplicate

    Opened Gems in Packs Even Though I Don't Own All the Rares

    1 vote

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  20. We discovered the biggest bug in Wizards of the Coast

    This guy is the biggest bug, and if we don't eliminate this guy, peace will never come to the world. Please fix the bug soon!

    1 vote

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