MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1200 results found
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Can't find Defense of the Heart at all - even when I had one in draft
If you put Defense of the Heart (Green enchantment from Wilds of Eldraine), it wont show up in any search. Help?
1 vote -
Card not Searchable in deck building
Card - Blind Obedience is not searchable in any way to put in a deck. It doesn't even exist in not collected
1 vote -
I'm not getting my Mastery Tree rewards.
I get the experience points to get the rewards but they don't give them to me, they appear as if I had redeemed them but I haven't
1 vote -
My opponents have cards I can't build
I play vs players who have cards that I can't build or get, for example the tricolor lands. I can't find anyone to help me understand why.
1 vote -
Abzocke mit System
Ich habe bereits einmal aufgehört Magic - The Gathering zu spielen und ich bin bereit, erneut jede Spieltätigkeit zu meinen GUNSTEN und zu euren LASTEN zu beenden.
Grund: Die gegnerischen Deckzuteilungen, die GARNTIERT kein Zufall, sondern kapitalistisches KALKÜL eurerseits sind.
Laut eurer Angabe soll Magic ein Spiel für "jedermann" sein. Allerdings lasst ihr von Anfang an das Prekariat, also die einkommensschwache Bevölkerungsschicht außen vor, weil ihr GIERHÄLSE eure (Hälse) einfach nicht voll genug bekommt.
Ein herzliches "Fickt euch!"
(Ich erwarte hier schon gar keine AKZEPTABLE Antwort mehr von euch.)
1 vote -
starter deck missing card
So all of my 1 color starter deck are missing card and i cant use them at all. It only happening with the 1 color deck while the 2 color one are perfectly fine.
1 vote -
Got gems instead of a rare card, when I don't have a complete set yet (Core 2021 gift sept 24)
The gift today was a pack of Core 2021. I received gems instead of a rare, with the message "Congratulations, you have a complete set of the rare cards from this set" or something to that effect. Except, I don't. I don't even have 1-of every rare.
1 vote -
Cards from Pack opened earlier today are not available, I believe it was a 2020 core pack
How do I recover the cards?
1 vote -
Unable to add Rise of the Witch-King to a historic brawl deck
I can't add Rise of the Witch-King to my RB historic brawl deck. The commander is Lagomos. I can't see it amongst the cards that should be available.
I could see it when I opened a RB alchemy deck. I have 3 copies.1 vote -
Formats with friends where you can have different collection sizes
It's really hard to play with friends on Arena because it's almost always the case that one player has a bigger collection than the other and that's a bad experience.
There should be more limited style formats with friends so you're on even footing.
This will increase the player base because it allows one passionate player to pull their semi passionate friends into the game
1 vote -
Missing cards
I’m missing cards as well is there anyway we can get our cards back
1 vote -
As soon as I won the draft, the game disconnected.
In the Quick Draft, the line was disconnected the moment the win screen appeared, and the number of wins was not counted.
Please make up the number of victories.1 vote -
bug in Wilds of Eldraine deckbuilding (Arena)
The majority of Wilds of Eldraine cards are inaccessible when constructing Arena decks (with any filter choices, including no filters)
1 vote -
Wildcard opened in pack not added to collection
Opened several packs today. Hit 1 mythic and 1 rare wildcard from those packs. They weren't added to my wildcard collection though... :-(
1 vote -
Codes
Why can i only use 1 prerelease code? I paid $25 for the kit why can’t i use the code that comes in it? I paid my dues now where’s my code?! Ridiculous!
1 vote -
Coppercoat Vanguard
I am trying to add 4x of Coppercoat Vanguard to my explorer deck and it only allows me to add 2x .. if you check in the picture the plus sign to add more copies is not available
1 vote -
Deck Editing - Remember Last Filters
Sometimes I go in and out of deck editing. Every time I have to go reset all my filters, i.e. Color, Not Collected, Format Legal, etc. It would be nice if it remembered my last ones.
1 vote -
draft
Game was repeatedly freezing during a draft and simply wouldn't show cards. I got to pick 3 carsd total and the rest I had no choice on. Issue was on both PC and iphone, I didn't think to take a picture as I was trying to get it to work on either phone or computer.
3 votes -
Missing cards
When I open a pack with impact tremors it does not appear in my collection and can not be added to a deck because it can not be found
1 vote -
WOE draft
While opening the first booster to draft, the first pick did not appear in my deck. Then everything freezed after 9 picks leaving me no options but to start the challenge with a deck that I did not choose to draft entirely.
After the second match I wasn't even able to play any game.
I'm asking gem refund.
Thank you.1 vote
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