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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1718 results found

  1. 'Slyvan Smite' Card Error

    On PC, when I do any matches (starter duel, ranked alchemy) with the starter deck 'Growing Hope' (with a few changes to deck composition), the card 'Sylvan Smite' has the condition of 'if you weren't the starting player' but allows you to play it despite being the starting player and the card, when hovered over, tells you that you were the starting player.

    1 vote

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  2. HOW CAN I HIRE A HACKER TO HELP RECOVER LOST BITCOIN? CONSULT FASTFUND RECOVERY....

    HOW CAN I HIRE A HACKER TO HELP RECOVER LOST BITCOIN? CONSULT FASTFUND RECOVERY....

    Finally I am writing this testimony to offer my thanks and deepest gratitude to Fastfund Recovery, I had invested with a Binary Option Trading Platform.. almost lost everything i had to this platform it was really one **** of a fight as wasn’t able to access or withdraw my funds altogether with the profits i have made over the period of my investment with them, Well the basic truth about this binary option trading investment is the same old story, knowledge is key and information is…

    1 vote

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  3. Four rare wild cards dissappeared when I redeemed four common wild cards.

    I had 9 rare wild cards, opened my vault and that made it 11, then redeemed four common wild cards for Mistvault bridges, then I went back to the deck builder to make a different deck but I had only 7 rare wild cards. Is there a way I can get the four rare wild cards back? Does anyone in support help in those cases. I mean there are logs and databases have that info right?

    1 vote

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  4. Planeswalkers and the issue

    I started before Planeswalkers were invented. They are not all bad... but it's totally effected basic play. All upper decks will just be total creature, or board destruction with counter spell back up... and Planeswalkers to finish your opponent. Lack of diversity and lack of other options. Serious flaw. One fix that might work... expensive to cast Planeswalkers. 3 or 4 casting is abusive and wrong. 6 mana and above!! make them "special" to cast. I don't like Planeswalkers that much. ruined the game for me. Or, shift their effects to "world effects", or "Enchant World effects", that effect both…

    1 vote

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  5. two colour starter decks . the two colour starter decks are not showing in my collection

    I have not received any of the two colour starter decks. I am a returning player

    2 votes

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  6. Midweek Magic Incomplete cards were drafted in game.

    I'm trying to do the omniscience draft but when I try and make a deck it says I need to have 40 cards but I only drafted 39 cards in total and there is no way to add basic lands since it's an omniscience event. Thus I can't seem to make a legal deck and I can't seem to leave the deck building screen.

    3 votes

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  7. ストアの接続が一度途切れたようす

    アプリケーションを再起動したら問題が解消していたが、
    一度ストアの接続がとぎれて
    少しグレー表示になりロックの表示が出た様子。

    1 vote

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  8. bug de coût d'une carte

    la carte rouge "évaluateur géologique" est affichée au coût de 2 mana rouge + 3 incolores dans le jeu vidéo alors que la carte dans le jeu papier ne coute que 2 mana rouge + 2 incolore.

    n'y aurait il pas une erreur ?

    1 vote

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  9. issues with Gigantosaurus and Demilich versus Ai in historic timeless format

    Gigantosaurus and Demilich (and possibly other cards) can be played versus Ai only in Timeless format, it should be historic. Decks can be played in Historic format versus humans.

    I suspect it has to do with these cards being either added by starter decks or having doubles in Alchemy format.

    1 vote

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  10. Waiting for the server

    It's impossible to enter to the Deck buildings, because the Server seems frozed! Giving a waiting for the server indefinitely!

    1 vote

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  11. Sideboard including non-owned cards in first 7 causes crashes

    If a deck is imported or created and includes cards which are not owned among the first 7 of a full 15-card sideboard, the game hangs when trying to open that deck for editing.
    The same deck with the sideboard ordered to have the non-owned cards in the second half is fine.

    1 vote

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  12. clicking edit deck takes very long time and cannot be edited

    steps to reproduce
    1. import the deck below.
    2. click edit for the imported deck.
    3. loading screen takes very long time(and never goes to edit screen.

    Deck
    4 Bloodthirsty Adversary (MID) 129
    4 Charming Scoundrel (WOE) 124
    2 Feldon, Ronom Excavator (BRO) 135
    4 Kumano Faces Kakkazan (NEO) 152
    3 Lightning Strike (DMU) 137
    4 Mishra's Foundry (BRO) 265
    4 Monastery Swiftspear (KTK) 118
    17 Mountain (UST) 215
    4 Play with Fire (MID) 154
    4 Slickshot Show-Off (OTJ) 146
    1 Sokenzan, Crucible of Defiance (NEO) 276
    4 Urabrask's Forge (ONE) 153
    4 Monstrous Rage (WOE) 142
    1 Mirrex (ONE)…

    1 vote

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  13. いつになったら「白日のもとに」来るんだ? When will it come "Bring to Light"?

    MTGアリーナにはいつになったら白日来てくれるんだ?

    精鋭射手団の目立ちたがりとかビッグスコアみたいな「バカが考えた雑に強いパワーカード」刷るのも結構だが、それらのカードをデッキのメインパーツ抜きで対戦しなきゃならん側のことも考えてくれ。

    速報カードとかミスティカルアーカイブが収録漏れをフォローする役割もあるのかもしれないが、年単位で環境デッキ用のカードが未実装なのに気づいてほしい。

    エクスプローラーアンソロジーでもエイプリルフールでもなんでもいいから早く実装してくれ。いい加減にウンザリしている。

    When will you come to MTG Arena in Bring to Light?

    It's fine to print ``simply strong power cards that idiots came up with'' like the Elite Archers wanting to stand out or Big Score, but please also think about the players who will have to play those cards without the main parts of their decks. .

    Breaking news cards and Mystical Archives may have a role in following up on omissions, but I want you to notice that cards for environmental decks are not implemented every year.

    It doesn't matter if it's an Explorer Anthology…

    1 vote

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  14. Can't Edit my Decks

    Every time I try to edit my existing decks, it won't move away from the "Waiting for the Server," Loading screen.

    1 vote

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  15. opening a deck cause a disconnection from the server

    Selecting "MONO G" deck in deckbuilder causes "waiting for the server" ad infinitum

    1 vote

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  16. Can't access one Deck all other Decks Work

    After I had too many Cards in my side deck I saved the deck and now I am stuck in the" waiting for server " screen whenever I try to access this Deck all other Decks are still working. I tried to clone it but the clone has the same problem, I can still play with the Deck though.

    I fixed it by exporting the deck and import it without the side deck!
    PC Version: 2024.37.10.5858.1069283

    Deck
    1 Myrel, Shield of Argive (BRO) 18
    2 Radiant Grace (VOW) 31
    1 Valiant Veteran (DMU) 38
    1 Serra Redeemer (DMU) 282
    1…

    1 vote

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  17. Edit deck hangs indefinitely

    When trying to edit certain decks the UI hangs with the spinning loading icon, sometimes it says waiting on server. This started after the 2024.37.10.1294.1069283 update. Any deck I play traditional ranked best of 3 is affected by this but all other deck still load normally.

    3 votes

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  18. Impossible d’accéder au deck

    Bonjour;
    Je n’arrive plus à accéder à mon deck blanc vert aura compagnon Lurrus.
    Je peux y jouer mais pas y accéder pour modification.
    Je joue sur iPad mais sur téléphone ça ne marche pas non plus le jeux se bloque je dois relancer.
    Merci.

    Simon

    1 vote

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  19. Waiting for Server Error

    When I edit the sideboard of a deck I have already made and is sitting in my "deck" pile, after playing or not, I am suddenly unable to edit my deck or sideboard. And then the next action I take I get a never ending "waiting for server" message. This seems to happen when editing the deck now every time, I can't/won't play the game if I get "locked out" by an error message each time I try to edit a standard deck. This has never happened before, at least not EVERY SINGLE TIME I am editing a deck, maybe…

    1 vote

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  20. loading

    When trying to access the top deck on the deck editing screen, it does not finish loading.

    1 vote

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