MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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678 results found
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"Finish Deck" Crafted Card Not Available
When attempting to finish a Brawl deck, I attempted to craft 1x Mythic Rare. Selected "Finish Deck" and prompted that it could not be undone. Proceeded, and yet the card did NOT appear as crafted, and the deck was not completed. It's possible that it had 61 cards, but I can no longer confirm. I crafted TWO times as noted above before I exited, and then learned I had crafted the Mythic Rare TWICE, even though it did not appear as available when building the deck.
1 vote -
3 of my starter decks aren't showing after the update. Wizards, can you please fix this?
After the last update, 3 of my starter decks, werewolf, black/white, and red/black aren't showing to me, Wizards, can you please fix this?
2 votes -
favorite / default basic land does not work 80% of the time
i selected my favorite basic land styles but in 4 out of 5 drafts it puts in the newest released bsic land styles, intead of the selected ones.
1 vote -
5th Copy of a Card in a Booster
I got a 5th copy of two cards that I already had. This is not the first time but this time it was from 2 cards in one pack
1 vote -
Carte gagnee introuvable et ca commence a faire beaucoup surtout pour des carte rares ou mythique
Carte gagnee introuvable et ca commence a faire beaucoup surtout pour des carte rares ou mythique ...
1 vote -
Starter Deck Problems
I am missing multiple precon decks from the Color Challenge as well as many of the decks from the new Starter Deck Challenge.
3 votes -
Imported decks listed as Historic when are Explorer valid
Imported decks are categorized as Historic decks even if they are Explorer legal. This should probably change (first check if they are explorer legal, if not try historic)
1 vote -
List Imported decks first
When importing a deck, it ends up in the middle of many pre-existing ones and is often difficult to find.
Would be nice if the deck sorting by name had a filter for the "Imported Deck X" to show up at the beginning or at the end.1 vote -
Missing starter decks 3/28
I noticed in logging in that 4 of the starter decks are missing. Specifically, the RU, WB, BR, and RG decks. I did not see any way to earn them, and it said I had completed the color challenge already(which I did some time ago)
5 votes -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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No decks in Starter Deck Duel
Why this bug only showed up now is a mystery, but now I literally have no way to gain access to 2-color starter decks that have been removed from my collection.
1 vote -
Purchased/ crafted cards not in library
I “crafted” several cards with coins and they are showing as not collected in my library. On IOS, this has happened a handful of times at this point, both with buying coins and using wildcards. Can list the cards if necessary but just seems to be a bug with the store.
1 vote -
Fast opening packs does not seem to build collection of commons/uncommons
Had 396/404 common cards for Phyrexia All will be one. Fast opened 2 packs. Got the rares, then checked my progress. Still had 396/404. The same happened for uncommons.
Why is the fast open not granting these cards?
1 vote -
Explorer deck creation doesn't include shadows remastered
I'm trying to build an explorer deck with shadows remastered and it won't let me. Shadows cards do not apear in card list even when I search by name. Won't let me look at non standard sets
1 vote -
1 vote
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