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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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678 results found

  1. wastes

    When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.

    326 votes

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    96 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    232 votes

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    30 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    77 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Kamigawa full art lands show wrong image

    Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.

    Platform Android.

    226 votes

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    80 comments  ·  Deck Building / Collection  ·  Admin →
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  5. network error when creating

    network error when creating a new deck in historic brawl when using colorless basic lands wastes

    63 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    16 votes

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    12 comments  ·  Deck Building / Collection  ·  Admin →
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  7. I lost in Standard Event because a Bugg of Kunai

    I lost in Standard Event because the bug of Kunai.

    I take instant 27 damage, when the kunai is sacrifice for the anvil.

    9 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  8. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    44 votes

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    19 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Theros starfield lands not available to select for preferred printings

    The five starfield lands printed in theros beyond death are the only lands in my entire collection that can't be marked as my preferred printings which is deeply annoying because they ARE my preferred printings

    9 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  10. 日本語のデッキリストをインポートできない

    1. 言語を日本語にして日本語リストのデッキをインポートする。別の再現方法として、言語を日本語にして既存のデッキをエクスポートした後にインポートしても再現する。
    2. PC
    3. インポートに失敗する。
    4. インポートに成功する。
    5. 言語を英語にして英語のデッキリストならインポートできる。
    22 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Missing starter decks 3/28

    I noticed in logging in that 4 of the starter decks are missing. Specifically, the RU, WB, BR, and RG decks. I did not see any way to earn them, and it said I had completed the color challenge already(which I did some time ago)

    5 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  12. land wastes

    i have problem whit land wates

    13 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  13. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    21 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    24 votes

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    10 comments  ·  Deck Building / Collection  ·  Admin →
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  15. In starter decks,there is something wrong with storm of blades.

    In starter decks,there is something wrong with storm of blades.

    6 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Unable to get collection

    network error - unable to get collection

    Is there a problem with the server or its in my PC?
    Cause it was working fine yesterday.

    14 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Sheoldred in ONE draft

    Wrong sheoldred in draft - you've seen this by now so I don't think I need to get into details. Would appreciate a reimbursement for running into this unbeatable creature in my ONE draft :(

    3 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  18. Error saving Historic Brawl deck with Kozilek, the Great Distortion as the commander

    Saving a deck with Kozilek, the Great Distortion as a historic brawl commander causes an internal server error every time.

    It definitely seems like the backend just isn't handling a legendary creature with the Colorless mana stuff correctly.

    1. Create a historic brawl deck with Kozilek the great distortion as commander. Save the deck, I tried legal and illegal deck sizes (i.e. 100 vs not 100 and both failed).
    2. PC
    3. Internal server error saving the historic brawl deck with Kozilek the Great Distortion as commander.
    4. I can save the valid historic brawl deck correctly.
    5. Added.
    6. No workaround.

    Relevant logs from the…

    8 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Can't Select the Nyx Lands as my favorite lands

    So apparently today they finally gave us the option to select a land printing as our favorite one. SADLY I can't select the Nyx Lands, even though I have them in my collection. Like wow Wotc this new feature totally works.

    6 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Can't favourite Theros Beyond Death holo lands

    I can't favourite the lands below in the deck builder:

    1 Plains (THB) 250
    1 Island (THB) 251
    1 Swamp (THB) 252
    1 Mountain (THB) 253
    1 Forest (THB) 254

    5 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues