MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2002 results found
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MY cards are gone. This is the second or third time over the last few years. Can you help?
MY cards are gone. This is the second or third time over the last few years this has happend. Can you help?
Mike
1 vote -
Card Style Blocking Text
The alt arts for tovolar, brutal cathat ect dont show you any text or anything. Basically my opp got to play cards that I was not able to see the text of because of a card style.
1 vote -
Severe lag in deckbuilder since Brothers’ War
I’m getting a lot of lag in the deckbuilder, bad enough that it’s nearly impossible to build or edit decks. I’ve managed ok with draft decks since there’s a very small pool of cards that I’m working with, but can’t do anything else. When I swipe to scroll through cards it sometimes won’t move at all for several seconds or it will move 2 or 3 cards over and stick. When tapping and holding on a card, the detailed view takes a while to pop up. It often registers just a tap when I’m trying to swipe or hold, resulting…
1 vote -
Graveyard Trespasser Deck Builder
When editing my deck, Graveyard Trespasser doesn't have text in the description box.
1 vote -
Draft picks disappeared after draft
Some of the draft cards disappeared after the draft
3 votes -
graveyard trespasser alternate artwork visual bug
the car has no text on his comic esque alternate artwork
1 vote -
trying to add cards
i just bought a pack of brothers in the store and when i went to add them to my deck it was not there. example "pristine talisman"
1 vote -
I bought the 10th pack as a mythic rare, but I didn't get the gold pack that I get for buying 10 packs!
I bought the 10th pack as a mythic rare, but I didn't get the gold pack that I get for buying 10 packs!
1 vote -
Vault not progressing
Hi,
Vault seem to be stucked in my account at 33%, i´ve tried to open and craft cards i don´t own both with my own money and game rewards opening packs and crafting with wildcards but nothing seem to work.
Thanks in advance.
KR3 votes -
iOS - 2 Decks with identical 24+ character names causes client to be stuck in error loop
Tested on iOS.
Steps to recreate the error:
1. Create a deck with a name >24 characters
2. Error displays the name is too long and shortens the name down to the maximum number of characters
3. Repeat the same name for a second deck
4. Error displays that the name is too long and shortens it to the maximum number of characters
5. Error displays saying deck name is already in use
6. Select ok
7. Error displays saying deck name is already in use again
8. User is unable to leave the screen or fix the errorNote:…
1 vote -
Deck tab crashing game
trying to open the deck tab to import or to make a new deck is crashing the game ,closing and sends you to windows
at this point is imposible to play the game as this happened on the new set release of brothers war
and i cannot play any new deck1 vote -
MTGA giving gems when collection not complete
I opened a booster from BRO, and received 20 gems in the old frame slot, even without a complete collection from the set.
5 votes -
Miscalculation of wildcard
When in the deck preview page, the wildcard need to complete a deck doesn't show the non-BRO cards in the sideboard. They will be shown only when you click the "craft all" button. This happen only whe a deck is imported
3 votes -
The Brother's War: 20 gem card in place of a rare when collection still incomplete.
I received a 20 gem card in place of a rare in my last two TBW packs. I am still missing 3 copies of 5 different rare cards, so my collection is 15 cards short of having all rares. Pretty annoying since I don't want to use 15 gold wild cards to complete the collection but it doesn't seem like I can buy packs to get the cards I'm missing.
2 votes -
2nd time that i buy a pack and i can't find it later in my collection
My MTGA ID is "Ariel RS#91643" and this is the 2nd time i buy cards or packs in the store and they disappear from my entire game, the first one was with an Ugin dragon a time ago: i buy one but he never showed up in my collection, and now i buy the pack of the 4 planeswalkers includind Mishra, and all of them disappear from my game, it even gave me the buy screen and the one with the acquired cards with them on it but they doesn't shows up in my collection. I was even thinking about…
1 vote -
Missing cards from Brother's War packs.
After the Brothers War update, I got 2 packs that I opened. One had Well of Dreams as the main card, the other had Phyrexian Processor. I was stoked to start playing with Well of Dreams, then went to look for it in my collection and poof, both are gone. I'm scared to buy another pack! Help!
1 vote -
Katilda, Dawnheart Prime Alternate Art is Blank
The text box on the alternate art version of Katilda, Dawnheart Prime appears as blank in MTG Arena
3 votes -
Visual bugs with card titles and stats post Bros War patch
Since updating with Bros War (playing on MacOS), no card titles or creature stats are showing up (casting costs are though). This has impacted all cards not just Bros War. I've attached screen shots from MWM sealed deck event and also a ranked game I played. In the ranked game, I couldn't see life totals as well.
I subsequently downloaded the new MacOS upgrade and that didn't fix anything.
PLEASE help... Arena is totally unplayable right now.
2 votes -
1 vote
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Deck builder showing wrong graphics on MacOS client as of Brothers' War release
Deck builder shows incorrect graphics. See below.
1 vote
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