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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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998 results found

  1. Can not see all bloomburrow commander cards in collection for uncollected. some you can see and buy and others you ca not.

    Can not see all bloomburrow commander cards in collection for uncollected. some you can see and buy and others you can not. the game doesnt even have a tab in the search for these cards. I had to look online for a list of all them. Why not have a tab in the format area of search for these like for example the big score. for instance i could see birds of paradise and buy it aas shown in screenshot but could not see cascade bluffs.

    1 vote

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  2. 1 vote

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  3. Reached level 21 on the Mastery Pass but didn't receive my two Bloomburrow Mythic Reward Cards

    Reached level 21 on the Mastery Pass but didn't receive my two Bloomburrow Mythic Reward Cards

    1 vote

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  4. Bug with the Collection Tracker

    4 Rare and 2 Mythics are not possible to find in the Packs and figure as not part of the Expansion in the Profile. As you can see it figure like i've the complete collection still if i've not collected theese 6 cards in 4x, i confirm that the 1x of theese cards are made with crafting and not found in the packs. Maybe is becouse in the collection we can see that the goal is 240 Rare and 80 Mythics ( 60 1x and 20 1x) but Bloomburrow have 64 Rare ( so 256 4x) and 22 Mythics (so…

    1 vote

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  5. Rare ICR gave 5th copy - no Wildcard

    If the protection doesn't work(which I assume is a bug), could it give a wildcard of the same rarity?

    1 vote

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  6. クイックドラフトでピックしたカードが見れない

    ブルームバロウアップデート後、クイックドラフトにてピックしたカードが右のウインドウに移動するが選択できないため効果や何をピックしたかの確認ができなくなった

    1 vote

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  7. Arena closes on mobile

    When I try to change decks or go to collection on iPhone arena closes. I don’t have this issue on pc.

    1 vote

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  8. Goblin Bombardment Bug

    The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.

    1 vote

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  9. Unable to submit a deck Bloomburrow BO3 Sealed deck with Banishing Light

    When I try to submit a BO3 sealed deck with Banishing Light in it, I get a message that "this style is unlocked by the mastery system" and I can't save the deck. I do not own the card style for bloomburrow banishing light, and if i go to the collection to try and remove the style, it just shows and unowned

    1 vote

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  10. Missing Reward from color challenge

    The UI indicates that I have completed all color challenges (checkmarks on all opponents), but I do not seem to have the rewards. For example, the reward for beating the last opponent in the green challenge is an alternate card style for Ilysian Caryatid. I beat the last opponent again to make sure, but my collection still does not contain an alternate card style for Ilysian Caryatid. The other rewards are also not present in my collection.

    1 vote

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  11. Rat Colony new versus old prints bug

    Bloomburrow Mythic Rare Print (Mark Zug Illus.) does not allow for infinite instances in brawl. Screenshot provided shows that the base Rat Colony (Suzanne Helmigh Illus.) does allow for infinite instances.. I just spent 2 mythic rare wildcards to allow for the new print to be the standard in my commander deck, but am unable to add more than one Bloom burrow print (I own 3) when both prints explicitly state that a deck can have any number of cards named rat colony. Please advise if I just need 4 to unlock the infinite icon as seen in both screenshots.…

    1 vote

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  12. 1 vote

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  13. Percons

    Why aren’t all percon commander desk part of arena? Seems like yall are releasing new decks all the time but I can’t test battle my deck to see if I want to make card upgrades. Is there another platform to test decks?

    1 vote

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  14. Card Cosmetic Paid for but not received

    I paid 3,000 gold for a Lightning Strike cosmetic. The gold was subtracted, but my cosmetic is nowhere to be found. It is not under standard or timeless deck settings. I would like my gold back please.

    1 vote

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  15. Unable to add companion

    I am unable to add companions to any new decks. Whenever I try to add one, it gets added to the commander slot, even if I am not playing brawl. I have to switch the format to brawl to take it out off the commander slot. At this point, I am completely unable to add a companion to any decks.

    1 vote

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  16. Relentless Rats

    Can wizards make Relentless Rats an infinite card on MTG Arena like Rat Colony so players can build the deck without crafting 60 mythics?

    1 vote

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  17. Recent sets sorting

    It is sometime boring when we want to update an old deck to find out all recent sets as they can be top, down or middle of the list. It could be good to have an option to show sets by release date on Arena

    1 vote

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  18. Invalid deck

    Invalid deck for brawl. Even tho I’ve been playing with the deck before the rotation. Now I can’t play with a handful of decks. None of which are in the standard format.

    1 vote

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  19. phyraxian vraska alternate art styles not load

    vraska cant be changed to the phyraxian art style.
    as i bought it and payed money i would like to ... you know use it ?

    1 vote

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  20. dragging issues

    Noticed that if you drag cards with different mana costs into the same deck builder column, they will not stack and will instead be automatically placed in a manner similar to where they would be placedif you were clicking on the cards instead of dragging them into the deckbuilder.

    1 vote

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